Crash Occurs With Ulead VideoStudio 9

[nancyd]

Hi,

I have ULead VideoStudio 9 and I have worked on a .VSP file that is now crashing when playback occurs with a Win32 exception problem.

I would like to save all the work I've done on this video and be able to continue to work on it.

Is there a work-around for this crash?

Will an upgrade of another ULead video product be the solution?

If I upgrade, can I convert my .VSP ULead 9 version of my video to this new version?

Thanks in advance,
Nancy D.

[DVDDoug]

Usually it's one of your audio/video files that's causing problems for Video Studio. (We usually never know what's "wrong" with the file, or why Video Studio doesn't "like" it, but usually the file can be converted to a format that works.)

I have ULead VideoStudio 9 and I have worked on a .VSP file...

As you may know, the VSP file is just your "project file" it doesn't contain any actual video.

What format(s) are you feeding into Video Studio? The more-compressed-more-advanced formats (MPEG-4, etc.) seem to cause the most trouble. Are you using any still images or separate audio files? If so, what formats?

I would like to save all the work I've done on this video ...

I'm not sure if you can save your "work", but you may be able to save your edited video so-far in DV/AVI format. DV/AVI is usually trouble-free. (Go the the Share tab and choose Create Video File, and choose DV/AVI as the format.)

The best solution is usually to convert your file(s) to DV/AVI first, and then (assuming you can convert the files without crashing) re-open the file(s) in Video Studio for editing. But, the would mean starting-over (which you might have to do anyway).

Will an upgrade of another ULead video product be the solution?

Maybe... But some files also cause trouble for Video Studio Pro X2, so you'd have to download the trial version and test it out.

If I upgrade, can I convert my .VSP ULead 9 version of my video to this new version?

I'm not sure... Maybe somebody else can answer that one.

[sjj1805]

Please click here --> so that we can then view your system specifications.

Newer Versions Of VideoStudio will open older versions, however if it is crashing in VS9 then the chances are that it will crash in a newer version.
The most likely problem is a faulty source video and/or source audio.

Try going to the [Share] tab and select [Create Video].
Now turn OFF smart Render and see if you can create a new video containing your work so far.

[Trevor Andrew]

Hi

Knowing your system details would be useful

Have you installed the ¡¥Update Patch¡¦ from Corel for VS 9
Have you manually installed the Direct X

[nancyd]

Thanks for all this good feedback!

If it's one of the audio/video files, how is it that I know which one exactly? My 20 minute video has many audio and video files in it along with still images.

I've spent so much time creating this that starting over would not be a good option. I would like to install the patch for V9 and try this solution.

Can you send along a link to this patch?

Thanks!

[Black Lab]

Do you have any sound files that are MP3? Some types of MP3s can cause problems. I would look at them first.

Other than that, it is going to be a process of elimination.

[DVDDoug]

Can you send along a link to this patch?

Download here.

If it's one of the audio/video files, how is it that I know which one exactly? My 20 minute video has many audio and video files in it along with still images.

It's going to require a process of elimination.... If all of your videos came from the same camera, adn all of your stills came from the came camera, they are proabably all-good or all-bad. And, once you find a "fix" that works with your files, things will be much easier in the future.

If you have many different formats (and format variations) and files from different sources, it gets tricky... If you download videos from the Net, sooner-or-later you're going to run into problems editing or converting.

You didn't say what formats you're working with...

The least suspect files will be DV/AVI videos, BMP, images, and WAV audio files. (The least-compressed formats)

MPEG-2, JPEG, and MP3 are fairly reliable, but sometimes not.

MPEG-4, WMV, or anything that you download from the Net, or any videos from a "still" camera are most likely to cause problems.

[nancyd]

Thanks again for taking the time to respond.

All my videos are always from a "still" camera. Are you actually saying that ULead doesn't work well with videos from a still camera? This is all I use! These files get copied to disk as .MOV extension.

I also use .jpeg .bmp and .mp3 files as well.

Can you explain a little about DV/AVI videos. Should I be taking my .MOV files and converting them before I put them into a .VSP project for edit mode?

I will start "deleting" my content from backwards to forwards and Save As of my .VSP file to try to isolate the problem.

Also, the crash only occurs on playback of the "Project", and doesn't crash at the same location each time. Ugh!

Thx,
Nancy D.

[DVDDoug]

All my videos are always from a "still" camera. Are you actually saying that ULead doesn't work well with videos from a still camera? This is all I use! These files get copied to disk as .MOV extension.

Right. Some MOV files from some cameras might be OK, but it's one of the many formats that Video Studio soemtimes has trouble with.

Can you explain a little about DV/AVI videos.

DV/AVI is what you get when you transfer data from a MiniDV camcorder. It requires 13GB per hour, but people who use MiniDV cameras almost never have problems. (Note that AVI is a "container" format, and not all ".AVI" files contain DV.)

Should I be taking my .MOV files and converting them before I put them into a .VSP project for edit mode?

That should work if you can convert them without crashing Video Studio. If Video Studio can't convert the files, we can suggest some 3rd-party programs.

Then when you're done editing, should be able to safely save in the format of your choice. i.e. You can make a DVD (MPEG-2), or save in one of the more-compressed formats for uploading to YouTube, etc.... Just don't save in a highly-compressed format (or save in 2 different formats) if you're planing on re-editing the file later.

[Trevor Andrew]

Hi Nancy

What is the make and model of your camera.?

Right click a clip in the timeline or library, select properties.
What are they?

Does Video Studio show an error message or does the program just close without warning?????????

[nancyd]

Hi,

I have a Panasonic Lumix 10X zoom camera.
My .MOV files are Quick Time Movie Files.

When I crash, it is immediate without warning and I go into a "Debugger" mode since I have VisualStudio installed.

My workaround for all for all of this was to split my 21 minute video into 3 7 minute segments. For each segment I created a video file (Share tab) and with the three .mpg files, I peformed a Create Disk, including all three .mpg files.

The crash will always occur on playback of the project file, but thankfully creating the video file doesn't crash as it renders.

Can you tell me the difference Create Video File of NTSC DVD (16:9) and the NTSC MPEG 1 and NTSC MPEG 2?

So, I'm happy that I can create my video, but I continue to crash with playback of the project. This makes it very difficult to perform edits and then tailor those edits by watching the project.

[Ron P.]

While your video clips from your camera are wrapped in the MOV container they use the MJPEG (Motion JPEG) codec. The MJPEG codec is also known to be wrapped in the AVI container.

One problem that you're going to have in producing DVDs from your camera's clips is the Frame size. I think it records to 640 x 480, which is not within the specs for DVDs. So VS must resize to 720 x 480 (NTSC) or 720 x 576 (PAL). This will cause some loss in quality. Next would be the frame rates, where your camera uses a 30fps (frames per second), and DVD specs require 29.97 (NTSC) or 25fps (PAL). So when you're burning your DVD, VS must produce differing frame sizes, and change the frame rates to meet the DVD specs. This places more demand on the process. Not knowing what sort of system you're running, it may be too much for it to handle.

16:9 or 4:3 are aspect ratios, the first being a common wide-screen format, where the video is wider than it is tall.

MPEG-2 is the required video format for burning DVDs. MPEG-1 is an older format, that uses smaller frame sizes, frame rates, and produces a low-quality video, something similar to what you see with VHS tapes.

NTSC or PAL (Secam) are television standards for given global areas. If you're located in North America or Taiwan, the standard is NTSC. If you live in the U.K., Australia, and most other countries the standard is PAL. This is more complex, as it has to do with the electrical current being used in the specific regions, and how DVD players, and televisions are designed to use that electricity.

[Trevor Andrew]

Hi Nancy

I have experienced problems with VS closing without warning.
The culprit, in my case was the Adobe Reader version 9
The problem also existed with Version 8

If you have version 8 or 9 installed then can you download version 7
Uninstall 9 and re-install 7

http://get.adobe.com/uk/reader/otherversions/

If it doesn¡¦t fix things then you can always revert to the latest versions.

Ok
Your camera:
What is the actual camera, I have a Lumix TZ5.
Excellent in HD 1280 x 720 compression Photo Jpeg
But there are many other types of video created by the Lumix range.

Your video clips:-
Right click a clip in the timeline and select properties, what are they?
and
Are you intending to make a DVD or upload to the web, maybe You Tube?

[nancyd]

Thanks for all this good information.

I'm going to look into the camera's clip and frame rates.
I'm also going check the version of Adobe that I have installed.

I'll look up the camera model and send it along.
I am not creating YouTube videos, but am creating video for DVDs.

The File Format in Timeline Properies is: Quick Time Movie Files.

Thanks