VS Still crashing, stopping, not responding from VS6 - Pro X

Moderator: Ken Berry

Post Reply
tbfoxtrot
Posts: 1
Joined: Thu Sep 10, 2009 3:13 am
Location: Australia

VS Still crashing, stopping, not responding from VS6 - Pro X

Post by tbfoxtrot »

As seen in the subject, it mmight go by different names but the effect is that one has to restart the program. I must say that I love the program and would like to continue to use it. Most of the problems now seeem to be whilst renderiing. I have 8 computers three laptops the rest Desktops. 2 running Xp residual Vista home Prem. Vistas are dual core with One Quad. In rendering the Quad is twice as fast.
In the Dual cores about 20% of the time the dialog box come up, "Video Studeo has Stopped Responding or encountered a problem and will have to close. Then all the (#@*9) about apoligies and send report and let me know etc. When I finally get the program started again I find it has lost all my set menue layouts so I have to rebuild. Sometimes though the program has shut down I still have to start program Manager and end it as VS.exe. Oh bye the way is is not "waiting for a responce from me" as the dialog box says when I close the Program.
In the Quad core machine it happily goes about its rendering usually up to about the editing menu transitions etc and then just stopps dead, on screen, counting the seconds. CPU activity has stopped or slowed right down. It will sit there forever if I leave it. If I try to hit the cancel button it does not function. I agaon have to go to program manager.
Drives me nuts across so many machines.
Can anyone finally assist me in getting this great little program to be stable after all these years. Note all updates are current.

Thanks, from Sydney Aust Terry/tbfoxtrot
Terry
Black Lab
Posts: 7429
Joined: Wed Dec 15, 2004 3:11 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: Pottstown, Pennsylvania, USA

Post by Black Lab »

Need more info about your project.
http://forum.corel.com/EN/viewtopic.php?t=8959
jbarchuk
Posts: 38
Joined: Wed Jun 17, 2009 6:32 pm
Location: Milford CT USA
Contact:

Re: VS Still crashing, stopping, not responding from VS6 - P

Post by jbarchuk »

[quote="tbfoxtrot"]In the Dual cores about 20% of the time the dialog box come up, "Video Studeo has Stopped Responding... In the Quad core machine it happily goes about its rendering usually up to about the editing menu transitions etc and then just stopps dead...[/quote]

First make sure first that your hardware is solid and stable. http://www.memtest86.com/ It's free and runs off bootable CD.

Reduce machine to 'just VS.' Disconnect from any network and then turn off firewalls, no antivirus, nothing else running in the background.

Work with a standard issue piece of vid not something you created yourself.

All these aspects are to narrow down the root cause of the malfunction(s).

After you've taken a machine back to 'baby steps' -and- it works then add other pieces/functions -one- at a time (not two) to find out more exactly where/how it becomes unstable.

These are all standard pc troubleshooting techniques regardless of what the software in question is.

Have a :) day!

Jim
VS12 Pro
User avatar
jparnold
Advisor
Posts: 1086
Joined: Sat Dec 17, 2005 10:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte Z390 UD
processor: Intel Pentium i7 9700 3dot6Ghz
ram: 16GB DDR3
Video Card: Gigabyte RTX2060 OC 6GB
sound_card: Onboard Realtec ALC887
Hard_Drive_Capacity: 2048Gb mix
Monitor/Display Make & Model: Samsung S27C450B
Corel programs: Videostudio X10, Paint Shop Pro 2018
Location: Blue Mountains, NSW, Australia

Post by jparnold »

From your information it appears that you are doing the rendering during the CREATE DVD phase.
Try rendering to an 'rendered' files (Share > Create Video File) then do the Create Disk using the pre-rendered file using ADD VIDEO.
Also once you have 'set up' the way you want the menu to be and BEFORE you click on BURN back out (back to where your project timeline is displayed and then click on CLOSE. Now select FILE > SAVE AS which should save all your menu settings just in case it crashes again. You can then on FILE > OPEN > 'file named saved' then select SHARE > CREATE DISK and you menu will be returned.

Also 'turn off' all unnecessary background processes (virus checkers etc) as Jim suggested. A good program to allow you to close down some processes is END IT ALL. I think that it is a free utility and available at many web sites for download.
John a
VS X10 Ultimate, Paint Shop Pro 2018 Ultimate, Audacity, Panasonic HC-X920M, Nikon Coolpix S8100
Post Reply