Crashing as a user

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selhurst
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Joined: Wed Aug 26, 2009 12:43 am

Crashing as a user

Post by selhurst »

As a newbie to forums I may be repeating something that has already been addressed and I just haven't found it. However here goes

When I use Video studio 12 as a user it frequently crashes, particularly when I play a video clip from the library direct. However it works OK when I play it as adminstrator. As I don't like working as adminstrator I would like to correct the problem. Does this mean a reinstall and if so will I keep all the work I have done to date (except for any settings I guess)?

Selhurst
Clevo
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Post by Clevo »

on what operating system? Vista (32 or 64 bit) or XP?

What are your system specs?
DVDDoug
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Post by DVDDoug »

I don't know why administrator has any effect, except maybe that as a regular user you may have some conflicting program running in the background.

I doubt that uninstalling & re-installing will help, but sometimes it's worth a try when you've run out of ideas... You won't loose any saved video files, and I don't think you'll loose any saved projects.

Most crashes have something to do with the your particular file or file format. The more-compressed formats tend to cause the most trouble. If you're working with DV/AVI files directly from a MiniDV camera (13GB per hour), you shouldn't have any problems. If you have a camera that makes MOV or MPEG-4 files, you might have trouble. If you download files from the Internet, you will run-across some files that cause trouble!
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Post by mitchell65 »

If you save your projects in a folder outside the Corel folder they will be safe. But to be even safer why not back them up to a disc. The VSP files are not very big anyway. You might start backing up all your video related files on a regular basis. Always a good policy and storage media is relatively cheap nowadays.
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selhurst
Posts: 5
Joined: Wed Aug 26, 2009 12:43 am

Crashing

Post by selhurst »

Operating system - XP
Computer - Intel(R) Core(TM) Quad CPU
Q6600 @ 2.40GHz
2.40 GHz GB of RAM

I save all my files to an external hard drive but do all my temp work on the C drive
selhurst
Posts: 5
Joined: Wed Aug 26, 2009 12:43 am

Post by selhurst »

In addition all the files are *.m2t files downloaded from a disc recorded on a Panasonic HDC-DX1 video camera
Trevor Andrew

Post by Trevor Andrew »

Hi

Have you updated X2 with :- X2 Patch

Also have you manually installed Direct X, see announcement at top of this forum.
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