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I have a DVD I made and I'm trying to get it made by the manufacture.

I have the master disk ( DVD ) authored and it reads on a DVD player and PC.

When I go to use the program from the vendor it says I have an Generic I/O error.

It asks if the disk has been formatted as an DAO disk.

Help

Did you use the default video format of DVD-video? If so this uses the TAO (Track at Once), not the DAO (Disk at Once). In the final burn module step, from the Video Format drop-down menu select either DVD-VR or DVD+VR..

Information about TAO and DAO:
http://en.wikipedia.org/wiki/Optical_di ... sc_At_Once

http://www.pcmag.com/encyclopedia_term/ ... 469,00.asp