"Unable to open the file"

KWD21 · Post by **KWD21** » Tue Apr 28, 2009 2:18 am

Everytime I try to open an AVI file with DVD MovieFactory, I get a window titled "Open Video File." It states

"Unable to open file [file name]

Unable to open the file."

I dont seem to have this problem with MPEG files. Anyone know how to fix this?

Post by **Ron P.** » Tue Apr 28, 2009 2:34 am

Is this the same problem you posted about previously? If so there was a reply to it...http://forum.corel.com/EN/viewtopic.php?p=176890#176890

KWD21 · Post by **KWD21** » Wed Apr 29, 2009 12:19 am

Oops. Sorry about that. Actually, MovieFactory was letting me open AVI files when I installed it. It only stopped rght before my original post on the problem. As my computer is used by everyone in my household, I dont know if someone messed with the computer and did something that caused it to start this or what. I was hoping I might be able to find out how to fix this problem so it would allow me to open AVI files again like it was originally.

DVDDoug · Post by **DVDDoug** » Wed Apr 29, 2009 5:40 pm

Is this the same "AVI" (DivX) file that opened before? If you read the other post, you know that not all AVI files are the same format. Of course, Movie Factory can open some AVI files.

KWD21 · Post by **KWD21** » Wed Apr 29, 2009 5:56 pm

Yeah, these are the same AVI files I had previously been able to open

KWD21 · Post by **KWD21** » Tue May 26, 2009 1:07 am

I don't know if this problem is related, but whenever I open the "Properties" window for a AVI file and I click on the "Summary" tab, it says "Summary properties are unavailable for the selected source(s)."

Post by **Ron P.** » Tue May 26, 2009 8:05 am

That properties dialog is for Windows, and most of the time will not show all the properties of a file. If you can get the file into DVD MF, right-click on it and select properties. This will provide a more accurate and complete description.

KWD21 · Post by **KWD21** » Wed Sep 09, 2009 2:58 pm

I know its been a whils since I posted something here, but I just found out something and wondered if it might be related to this problem. I ran the SHERLOCK - The Codec Detective utility and it listed the following as a broken codec:

"Broken Codecs
-------------
DivX® 5.1.1 Codec
FileName = C:\WINDOWS\system32\C:\PROGRA~1\ULEADS~1\ULEADD~1\ULEADD~1\DivX_UL.dll"

Does this have anything to do with the problem and how do I fix it?