post a reply problem

chrishargrave · Post by **chrishargrave** » Mon Mar 16, 2009 1:09 am

Hi again
I have recently asked a question on the forum and had some replies to which I needed to respond.

When I clicked on the 'post reply' button I was taken a page of forum announcements, rules etc.
I then had to click on 'view your posts' (top right of that page), then the appropriate post, after which 'post reply' worked and brought up the 'post a reply' message box!
have I missed something?

Chris H

Post by **Ron P.** » Mon Mar 16, 2009 2:29 am

This is the first time that sort of action has been reported. I've tried to get the forum to replicate it, however so far (and so good) it will not. We will be watching for this.

Corel did update the forum software, and is currently working on making things much better. Discussions are being held to determine the best direction to go with this web board. Steve, Ken and I have been exchanging emails with the proper staff at Corel about problems with the forums. These exchanges resulted in this first step of getting it updated to the most current for the 2.0.

Again we will be looking for this sort of mis-direction behavior to see if it is one that is going to surface repeatedly. Thank you for bringing it to our attention..

chrishargrave · Post by **chrishargrave** » Mon Mar 16, 2009 10:56 am

Thanks Ron
Strange that it appears to work for some/ most people!
Chris h

sjj1805 · Post by **sjj1805** » Tue Mar 17, 2009 2:18 am

If computers were perfect old dears wouldn't get a surprise bill from the electricity company for half a million pounds/dollars!!

Little glitches like this normally rectify themselves after a reboot.

chrishargrave · Post by **chrishargrave** » Thu Mar 19, 2009 9:16 pm

Unfortunately a reboot hasn't worked fro me!

Also realised that the workaround mentioned earlier only works for my own posts!

(I just tried to reply to someone else's post but can't....)

Any ideas would be wlcome

Chris H

sjj1805 · Post by **sjj1805** » Thu Mar 19, 2009 10:39 pm

Unfortunately the recent fix by Corel has once again collapsed and again we are experiencing problems with the Web Board. I reported this by email to Corel some 24 hours ago but have not yet had any acknowledgement.

Clevo · Post by **Clevo** » Fri Mar 20, 2009 1:48 am

sjj1805 wrote:Unfortunately the recent fix by Corel has once again collapsed and again we are experiencing problems with the Web Board. I reported this by email to Corel some 24 hours ago but have not yet had any acknowledgement.

The speed seems to have improved but I still get bugs on replying...someone is tinkering with the SQL database

chrishargrave · Post by **chrishargrave** » Fri Mar 20, 2009 10:44 am

I think I may have found an answer

The link I have been using in 'favorites' (IE7) was to the 'Ulead' forum, which presumably gets redirected.

I have now worked my way through Corel's website to find a link to the forum (not obvious or easy!) and opened it from there - then saved page to 'favorites'

Now when I open the forum from that link 'post reply' works - but still not working if open from 'old' Ulead link.

Chris H

mitchell65 · Post by **mitchell65** » Fri Mar 20, 2009 11:06 am

I run a Forum using phpBB and I have the version 3. I can't replicate this "Post Reply" problem but I do notice that at the bottom of this Forum the credit line reads:
Powered by phpBB © 2001, 2005 phpBB Group
Whereas my Forum reads:
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group
That might indicate that this Forum's software might benefit from updating.
A second thought suggests that the migration from Ulead has a legacy problem.
There is, as you probably know, a good Forum for phpBB here:
http://www.phpbb.com/community/
I have done a quick search for the problem but as I can't see which version of the software this forum runs the replies may not be relevant.

Black Lab · Post by **Black Lab** » Fri Mar 20, 2009 1:14 pm

Yes, we know Corel is not using the most recent version of phpBB for this forum. In fact, after this last bout of problems they just upgraded to v2 (the latest is v3). Getting them to do anything is like pulling teeth.

mitchell65 · Post by **mitchell65** » Fri Mar 20, 2009 1:22 pm

Perhaps they need help!

When I was running a forum on V2 I found a handy add on that enable a user to "Watch this Forum" so any new posts generated an email . This saved me keep going into the Board to see if there were any new Topics posted. This handy feature was incorporated in V3. Makes life for Admins and Moderators a bit easier especially for a very busy Board like this one!

Black Lab · Post by **Black Lab** » Fri Mar 20, 2009 1:57 pm

You can set your profile to received emails for new posts.

The real problem is the admins (Steve, Ken, Ron) and mods (myself among many others) are users like yourself and only have control within the forum. We have no control over what type of forum software is used, what kind of server it resides on, etc. That is all controlled by Corel in Taiwan and they are not very receptive to our complaints or suggestions.

mitchell65 · Post by **mitchell65** » Fri Mar 20, 2009 2:06 pm

Black Lab wrote:You can set your profile to received emails for new posts.

Yes but I thought that only notified you of new posts to existing topics. The add on allows you to receive email notification of new topics in a Forum!

Black Lab · Post by **Black Lab** » Fri Mar 20, 2009 2:49 pm

Oh, ok. You said "new posts" so I was thinking to existing topics.

mitchell65 · Post by **mitchell65** » Fri Mar 20, 2009 3:29 pm

Personally I think you all do a superb job. I wonder how many members realise that without access to the server and more especially the database how difficult things can be if you want to excercise full administrative facilities. Surely it would be in Corels interest to give the Administrators full FTP access. I know the Board is on the main Corel site but the Board could be configured for separate FTP access.