Problem Burning Disk - Converting .VSP to Video File

SabrinaK · Post by **SabrinaK** » Tue Mar 03, 2009 11:19 pm

Hello,

I am finished my project, and now that I have come to burning the disk, I am having problems. If I click Burn Disk, after converting about 75% of the file (before the actual burn begins), I get "Unspecified Error". If I try choosing "Create Video File" to convert the project from .vsp to .avi, I get "Unable to Load Library Files", also part way through. Anyone know what the problem might be? Thanks so much!

Post by **Ken Berry** » Wed Mar 04, 2009 1:46 am

Sabrina -- welcome to the Board!

Unfortunately, you don't give us enough information for anyone to be able to give a hopefully helpful response. Please have a look at one of the Sticky messages at the top of the Board -- titled "Please Read This Before Posting" http://forum.corel.com/EN/viewtopic.php?p=41454#41454 -- and get back to us with the information requested. Then I am sure someone will be able to help.

SabrinaK · Post by **SabrinaK** » Wed Mar 04, 2009 2:45 am

Hi again - sorry - I read that post a few days ago and then forgot about it! I am a newbie to video editing, and not too tech savvy, so here is my best shot at answering the questions (if you are able to tell me how I can find out the missing info, I can get back to you again):

Operating System: Windows XP
Motherboard: ?
Graphic Card: ?
Sound Card: ?
Processor: ?
Hard Disk Drive: ?
Memory: ?

Properties of your source files (format, file size, where did you get it?): the file is a .vsp, 6.48MB, from videos from my video camera (MPG files) saved onto my hard drive.

What devices are involved and their mode of connection?: I am working from my harddrive - saved the videos from my camera there.

Project Properties (important):

Output format (file, DVD, VCD, SVCD): DVD

Output Properties (cogwheel in lower left of burn screen):
MPEG files
24 bits, 720 x 480, 29.97 fps
Upper Field First
(DVD-NTSC), 4:3
Video data rate: Variable (Max. 9100 kbps)
Audio data rate: 256 kbps
Dolby Digital Audio, 48 KHz, 2/0(L,R)

PAL or NTSC: NTSC

Error Codes (if any): No codes, just "Unspecified Error" if I try Burn Disk, or "Unable to Load Library Files" if I try Create Video File

Product Version: e.g. VS10 or VS11+: VS Pro x2 (Video Studio 12)

I have partially converted avi files - I got whatever was converted before the error ocurred, so I have about 75% of the project converted, but it just stopped there.

Thank you so much for your help!

Sabrina

Post by **Ken Berry** » Wed Mar 04, 2009 3:00 am

It would also be useful to know what model exactly your camera is and what the properties are of the files you downloaded from it. But I am guessing that if it is a hard disk camera, the properties will be similar to the output properties you give.

While whatever editing you did might be a factor in your current problem (and you might want to let us know what you have done in the project), I will start off by clarifying a point. The VSP project file is NOT a video file. It is a small text file which is something like a road map: it tells the program what video clips are included in a project, where those clips are located on your computer, and what editing has been done (e.g. the transitions added; titles added; filters applied; and audio/music added or edited). But it does not contain the video itself.

If, after editing, you moved or deleted any of the video clips in the project, then the VSP file is telling the program to burn something which the program can no longer find at the location contained in the VSP file. Ditto if you are merely trying to convert the project into a new video file which you could then burn to DVD. So as a first step, I would check to ensure that all your original video clips are still where they were when you made the VSP file. If you have moved or deleted even one, that could explain why the burning or conversion process stops at a certain point or returns a 'cannot load library' message. It cannot load it or burn it because a file or files are no longer in the library location indicated in the VSP file.

Black Lab · Post by **Black Lab** » Wed Mar 04, 2009 3:00 am

SabrinaK wrote:Hi again - sorry - I read that post a few days ago and then forgot about it! I am a newbie to video editing, and not too tech savvy, so here is my best shot at answering the questions (if you are able to tell me how I can find out the missing info, I can get back to you again):

Operating System: Windows XP
Motherboard: ?
Graphic Card: ?
Sound Card: ?
Processor: ?
Hard Disk Drive: ?
Memory: ?

Properties of your source files (format, file size, where did you get it?): the file is a .vsp, 6.48MB, from videos from my video camera (MPG files) saved onto my hard drive.
A VSP is the project file, which is more or less a text file telling VS what to do with your clips. We need the properties of the clips themselves. From one of your clips in the library or timeline, right click on it and copy the properties here.

What devices are involved and their mode of connection?: I am working from my harddrive - saved the videos from my camera there.
What kind of camera? Video camera or still camera? How did you get the clips from the camera to the pc? How was it connected?

Project Properties (important):
With your project open, go to File>Project Properties and copy them here.

Output format (file, DVD, VCD, SVCD): DVD

Output Properties (cogwheel in lower left of burn screen):
MPEG files
24 bits, 720 x 480, 29.97 fps
Upper Field First
(DVD-NTSC), 4:3
Video data rate: Variable (Max. 9100 kbps)
Audio data rate: 256 kbps
Dolby Digital Audio, 48 KHz, 2/0(L,R)

PAL or NTSC: NTSC

Error Codes (if any): No codes, just "Unspecified Error" if I try Burn Disk, or "Unable to Load Library Files" if I try Create Video File

Product Version: e.g. VS10 or VS11+: VS Pro x2 (Video Studio 12)

I have partially converted avi files - I got whatever was converted before the error ocurred, so I have about 75% of the project converted, but it just stopped there.
If you are starting with MPEG2 files, and are wanting to burn a DVD, why are you rendering your project to AVI?

Thank you so much for your help!

Sabrina

SabrinaK · Post by **SabrinaK** » Wed Mar 04, 2009 8:08 pm

Hi there,

Thanks for your help. I've tried to answer the additional info you needed:

Properties of your source files (format, file size, where did you get it?): From the first clip: NTSC DVD, MPEG-2 Video Upper Field First

What devices are involved and their mode of connection?: Video camera connected to my PC with a USB cable.

Project Properties (important):
NTSC drop frame (29.97 fps)
MPEG files
24 bits, 720 x 480, 29.97 fps
Lower Field First
(DVD-NTSC), 4:3
Video data rate: Variable (Max. 8000 kbps)
LPCM Audio, 48000 Hz, Stereo

If you are starting with MPEG2 files, and are wanting to burn a DVD, why are you rendering your project to AVI? I don't know - I just hit Burn Disk and that's what it started doing automatically.

SabrinaK · Post by **SabrinaK** » Wed Mar 04, 2009 10:09 pm

Hello,

I should have noted, there are also still images (JPG) files as well as a music file (MPEG-4 Audio Files (.m4a)) included in the project. I haven`t moved or deleted any of the original clips.

Thank you all for your help!

Sabrina

Post by **Ken Berry** » Wed Mar 04, 2009 11:14 pm

A couple of thoughts. First, your project properties are all wrong for the video you are dealing with. One basic rule about video editing is not to mess with the Field Order. Your incoming video from your camera is Upper Field First, and that being the case, you MUST (rule number 1!!!) maintain Upper Field First throughout your project. That's during both the editing phase and the burning phase.

The easiest way to achieve this is, before anything else, change File > Preferences > General to ensure that the box under 'Project' - Show Message when inserting first clip in Timeline, is ticked. That way, in future, when you start a project, and insert your first clip from the camera into the timeline, a message box will appear asking if you want the project properties to match those of the video. And of course you say 'OK'.

Given that you already have a project in existence, you must manually change your Project Properties to match those of the video, particularly changing Lower Field First to Upper Field First.

There is, however, a little question mark over the bitrate. Your original video uses 9100 kbps, and that is very high quality. However, a DVD, under the international standard, cannot have a bitrate higher than 10,000 kbps, and that includes both video and audio bitrates combined. Moreover, some stand-alone DVD players (a lot?) have difficulty playing video which uses a bitrate much over 8000 kbps. That is why the default project properties uses this maximum bitrate. It is still high quality, though, so no worries about leaving it at that.

We also generally recommend that after you finish editing, you first convert the project into a new single video (Share > Create Video File DVD) before burning that to DVD. If you do this, you will again need to ensure that the properties for the conversion match either those of your original video if you maintain them, or else the Project Properties (if you have manually set these correctly). If you use either of these sets of properties, then you would choose Share > Create Video File > Same as First Clip, or Same as Project Properties respectively. But you should check the properties all the same.

The other thing I am not sure about with your project is the audio format of some of your audio files. But I confess from the start I don't know what the answer is. Hopefully someone else here will. But I just don't know how VS might deal with .m4a files. I know VS can deal with, and produce, mpeg-4 video with accompanying audio. I also know that VS has difficulty with some mp3 audio files, even though they are common. The problem is with the particular codec used to produce the mp3, though other codecs work fine. It could thus be that VS might also be choking on your .m4a files. If this is the case, you would need to have a third party audio editor which could convert those files to a standard .wav format, which you would use instead.

SabrinaK · Post by **SabrinaK** » Fri Mar 06, 2009 4:21 pm

Hi Ken,

Thank you for the tips. To`manually change your Project Properties to match those of the video`should I click on each individual video clip, still image and music file? I will do this and then try to convert the project into a new single video again.

The .avi file that was created when I tried originally to convert the project into a new single video (which stopped after about 75%) works great in the DVD player. The still images, the .m4a file, and the video all work fine. This left me wondering, could it just be a memory issue? Could I not have enough memory on my computer to convert the whole file?

Thank you again for your help - it is very much appreciated!

Sabrina

Post by **Ken Berry** » Fri Mar 06, 2009 9:57 pm

No. You just go to File > Project Properties and hit the Edit button, and change the properties in the result screen with tabs. Those properties then apply to that particular project.

Now, to the the .avi file. The only way you could produce such a file would be by actually choosing that as the output when you selected Share > Create Video File. And the only way an AVI file will play in a stand-alone DVD player is if it is a DivX file which uses the AVI extension, but is readable in many DVD players these days. DivX are usually good quality and small, but are not all that easy to deal with in Video Studio.

So if you still have the AVI file, then inside Video Studio, right click on the file and copy ALL its properties here please. Then we'll know which variety of AVI we are talking about. (There are literally hundreds of types of video which use the AVI extension.)

As for your query about whether it might be a memory issue, well only you can answer that. Sorry, but you have not provided any details about your computer apart from the fact that it runs XP. We are not mind readers, I am afraid, so no one can say whether it is a memory issue. Besides, XP with even only 1 GB of RAM should be able to run VS with no problem.

In order to help find the details, Google for a free program called BelArc Adviser. It will give you more details about your computer set-up and system details than you might ever want to know!

You might then want to enter some of those details into your Profile. That way, if you have any other posts in the future, your details will always be available.

SabrinaK · Post by **SabrinaK** » Wed Mar 18, 2009 8:06 pm

Hi there,

Sorry it has been so long - with two little ones, I don't get time to myself very often!

Ok - I changed the project properties manually as per your instructions. I tried again to Create Video (same as first clip) and to Burn Disk - same problem happened again in both cases. In the Burn Disk, again it created an AVI file but froze with the same message at exactly the same place in the video. The properties of this avi file are:
Video Clip (.avi)
8.50 GB (9,130,622,060 bytes)

Here is also some information on my computer:
32 bit Operating System
2037 MB RAM
2.0 GHz

Any ideas? Thank you again very much for your help.

Sabrina

Black Lab · Post by **Black Lab** » Wed Mar 18, 2009 8:14 pm

If it froze in the same place it would lead me to believe there is a problem clip, effect, transition, etc. at that spot. What is at that spot in your project?

SabrinaK · Post by **SabrinaK** » Fri Mar 20, 2009 2:20 pm

There is a transition and then another clip, same as all the rest. MPEG - 2, Upper Field First... the properties seem to be all the same as the clip before that worked fine.

Another thought occurred to me. I'm using the free 30 trial version of the software still. I was planning on purchasing it after I tried it out. My trial runs out in another 6 days. Could this be the problem?

Black Lab · Post by **Black Lab** » Fri Mar 20, 2009 2:51 pm

The trial should not matter.

What kind of transition? Try removing it and see what happens.

SabrinaK · Post by **SabrinaK** » Fri Mar 20, 2009 8:56 pm

I removed the transition, still image and title, and no luck.

I did, however, notice something funny. If I click on Share and Create File, and select DV, then NTSC DV 4:3 (to match my clips), when the Save window pops up, in the Properties, it says Lower Field First, even though if I go back to my project, click on File, Properties, it says Upper Field First. Could this be the problem?