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CAPTURE Nightmare with Videostudio 11+

Posted: Thu Feb 26, 2009 11:41 pm
by spudgun
Esteemed gentlemen; (and ladies). I am at my wits end. Never had a problem with Videostudio. Started off with 10, then upgraded to 11+, on the verge of getting the new pro version.

Alas, for some reason that I can not fathom, I can not capture videos to Videostudio. Or at least, capture an EDITABLE piece of footage. What it captures, is a black thumbnail or 'clip', lasting 24 frames, (or one frame short of a second, of NOTHING. Then, when the time slider reaches the end at the right, the footage begins to play!!

However, this footage can not be edited, modified or rendered. The small timer tab stays to the very end of the preview screen and the footage cannot be cut or edited or burnt. I have tried to stop and start capture, through the whole clip, and it simply captures however many numbers of 24th/25th frames of black for however many times I stop and restart 'capture'. I did, on a couple of attempts, get a message about not being able to capture as the file is "corrupt and unusable".

I have purchased new firewire leads and have considered having the camera, (Canon HV30), examined. However, I can capture using other software, (or with ROXIO at least), so I am thinking that the software has a fault. Please help!!

Posted: Fri Feb 27, 2009 3:15 am
by sjj1805
If you can capture with your copy of Roxio your best course of action is to do so. You can then open that captured file with VideoStudio.

In fact I do all of my camcorder captures with MediaStudio 8.

Posted: Fri Feb 27, 2009 1:08 pm
by spudgun
sjj1805 wrote:If you can capture with your copy of Roxio your best course of action is to do so. You can then open that captured file with VideoStudio.

In fact I do all of my camcorder captures with MediaStudio 8.
Many thanks for your advice. Will there be any risk of depreciation of quality, capturing footage with one kind of software and editing with another?

Do you know of any means that I can repair/restore/ascertain what the problem with Videostudio is?
Best wishes,
Spud

Posted: Fri Feb 27, 2009 6:13 pm
by Trevor Andrew
Hi

When you capture are you selecting 'DV' as the capture format. :?:

This option copies/transfers your footage to the pc with no loss in quality.

Posted: Fri Feb 27, 2009 10:15 pm
by Ken Berry
You have not actually specified what exactly you are trying to capture from... Are you trying to capture DV from a DVD camera's mini-DV tape, or are you trying to use a mini-DV camera as a passthrough device to capture from an analogue source such as a VHS video recorder or analogue video camera? If so, then then is a bug in both VS 11 and 12 which does not allow such capture. It was caused when Corel dropped the old Direct Show capture plug-ins of previous versions of VS for a 'new' InterVideo (IVI) Capture Component which does not allow such analogue passthrough captures (not capture from a Digital 8 camera playing an analogue tape). A patch for VS11 allows capture from some external firewire capture devices, but it didn't work for passthrough or Digital 8/analogue tape players...

Posted: Fri Feb 27, 2009 11:45 pm
by sjj1805
spudgun wrote:Many thanks for your advice. Will there be any risk of depreciation of quality, capturing footage with one kind of software and editing with another?
Do you know of any means that I can repair/restore/ascertain what the problem with Videostudio is?
Best wishes,
Spud
sjj1805 wrote:If you can capture with your copy of Roxio your best course of action is to do so. You can then open that captured file with VideoStudio.

In fact I do all of my camcorder captures with MediaStudio 8.

Posted: Sat Feb 28, 2009 4:22 am
by spudgun
Ken Berry wrote:You have not actually specified what exactly you are trying to capture from... Are you trying to capture DV from a DVD camera's mini-DV tape, or are you trying to use a mini-DV camera as a passthrough device to capture from an analogue source such as a VHS video recorder or analogue video camera? If so, then then is a bug in both VS 11 and 12 which does not allow such capture. It was caused when Corel dropped the old Direct Show capture plug-ins of previous versions of VS for a 'new' InterVideo (IVI) Capture Component which does not allow such analogue passthrough captures (not capture from a Digital 8 camera playing an analogue tape). A patch for VS11 allows capture from some external firewire capture devices, but it didn't work for passthrough or Digital 8/analogue tape players...
Hello Ken.
I am simply capturing footage, HDV, from my Canon HV30, as I have always done. Videostudio shows the HDV camera and notes the HV30 as the camera source. When I press 'CAPTURE', my camera starts, it shows the footage being played in my LCD, it shows nice and clear in the preview screen. However, when the capture ends, instead of capturing the whole clip, showing its length and with a thumbnail taken from the clip, it produces a black, thumbnail which professes to be only 24f long, (just under a second here in PAL land). I press play, the slider moves to the right as if it were a normal clip; stops after a second, (it is only 24frames long), and then the footage that I captured WILL play in the preview screen. However, I can do nothing with this footage.

Posted: Sat Feb 28, 2009 8:16 am
by Ken Berry
I am not sure what to say. I have your camera's predecessor, the HV20, which captures fine in both HDV and downconverted DV in VS10+, 11+, 11.5+ and 12. And there are various other users here with the HV30 who also capture fine with at least both VS11/11.5+ and 12. (I don't recall any of them mentioning
VS10+ in this regard).

In fact, however, I seldom use VS to capture my HDV footage because it cannot split by scene during capture -- only one long HD mpeg-2 which you have to split later. So I use the small freeware program, HDVSplit, whose name says it all and which does an excellent job.

So I would recommend you Google for that and try capturing with it. If you have trouble with it, then that would suggest that VS is not the culprit and that something physical has gone wrong, either with your camera end or the computer end. And please come back and let us know either way. :lol:

Posted: Sun Mar 01, 2009 11:59 pm
by spudgun
Ken Berry wrote:I am not sure what to say. I have your camera's predecessor, the HV20, which captures fine in both HDV and downconverted DV in VS10+, 11+, 11.5+ and 12. And there are various other users here with the HV30 who also capture fine with at least both VS11/11.5+ and 12. (I don't recall any of them mentioning
VS10+ in this regard).

In fact, however, I seldom use VS to capture my HDV footage because it cannot split by scene during capture -- only one long HD mpeg-2 which you have to split later. So I use the small freeware program, HDVSplit, whose name says it all and which does an excellent job.

So I would recommend you Google for that and try capturing with it. If you have trouble with it, then that would suggest that VS is not the culprit and that something physical has gone wrong, either with your camera end or the computer end. And please come back and let us know either way. :lol:
Hello again Ken, and many thanks for your advice. Well, I can report back but I'm not sure I've entirely resolved anything. I did capture with HDV Split, but VS was unable to open the M2T files, on one occasion saying "File Format Mismatch", and on another occasion, "Contains no video data". I could accept this, except to say that I HAVE managed to capture the footage with ROXIO, and can edit it, likewise, I can capture and edit with Windows MOVIE Maker.

I tried with my NEW Camera, a Canon XH-A1, and Video studio captured different footage with that camera just fine. I even tried to capture footage shot with the Canon HV30, (the current problem footage), by capturing using the XH A1 to upload it, but it wasn't having that either.

I can only conclude at this point that Videostudio has suddenly decided to reject anything shot with the Canon HV30, but that doesn't make any sense. I'm at a loss as to know what to do.

Posted: Mon Mar 02, 2009 1:07 am
by Ken Berry
Mysterious! :cry: When you capture with Roxio and WMM, can you open those captured files in VS? And if so, can you play and edit them?

Posted: Mon Mar 02, 2009 1:37 am
by spudgun
Ken Berry wrote:Mysterious! :cry: When you capture with Roxio and WMM, can you open those captured files in VS? And if so, can you play and edit them?
Hi Ken. No, not at all. It is most bizarre. IF i try and introduce the HDV Split M2T files, VS simply hangs,. If I maintain patience long enough, it eventually tells me "Contains no Video Data". If I try and insert the ROXIO captured file, (which is a WIN DVD media file), it tries to load it and eventually tells me, "the content of this file is unreadable". That said, it DOES load a 24 frames long black thumbnail, as previously reported. When you click on this thumbnail, as you would normally if trying to play a clip, the little jog slider quickly goes across to the right, (ie: the end), of the clip, it being less than a second long. However, at this point, the footage will now play in the preview screen!!!Alas, this can not be paused and 'cut', or edited, modified or interfered with in any way. It simply plays the unedited footage as it was shot. I can, however, load into VS the footage as edited by Windows MOVIE Maker, a WMV file, although I have not yet tried to CAPTURE with Movie Maker. I simply moved the file, as captured by ROXIO, into Movie Maker.

I have tried to re-install VS, but it hasn't made any difference. It is a tricky one. I may see what Corel has to say. I have tried new Firewire leads, and I have checked that VS will capture footage from another HDV camera, (Canon XH A1), which it does.

Confused, Ken? Please make it stop!!!

Videostudio NOT Compatible with Canon HV30??????

Posted: Fri Mar 06, 2009 9:38 pm
by spudgun
Despite me being unable to find a remedy for this, I e-mailed COREL tech support and recieved this astonishing response:

"Thank you very much for your e-mail. At this time, Canon HV30 is not compatible with VideoStudio. We suggest to use the program provided by your capturing device. After capturing the video, import the video file to VideoStudio. Kind regards,AngeloCorel Customer Support"

Had the reprobate read my e-mail properly, he would have learned, A/ That I have been successfully using Videostudio with the Canon Hv30 for over a year and B/ that the captured files do NOT import into Videostudio.

I give in. Anyone know a complaints procedure?

Posted: Wed Mar 11, 2009 9:53 pm
by babyleon
Spudgun:

I can't say what is causing your problem with the HV30 and VS11+ but I can say that what you heard back from Corel is incorrect. I too have an HV30 and other than when I initially started installing it and setting it up back in December, 2008, I have been successfully capturing from it using VS11+. In the last several days I have captured 10 of about 20 tapes in VS11+ from a recent trip to Belize. I am also presently experimenting with capturing using HDVSplit but have no results to report as yet.

I am presently rendering a large project and can't check any settings in VS but perhaps we can compare some notes when it is done?

Wayne

Posted: Sun Mar 15, 2009 3:25 am
by spudgun
babyleon wrote:Spudgun:

I can't say what is causing your problem with the HV30 and VS11+ but I can say that what you heard back from Corel is incorrect. I too have an HV30 and other than when I initially started installing it and setting it up back in December, 2008, I have been successfully capturing from it using VS11+. In the last several days I have captured 10 of about 20 tapes in VS11+ from a recent trip to Belize. I am also presently experimenting with capturing using HDVSplit but have no results to report as yet.

I am presently rendering a large project and can't check any settings in VS but perhaps we can compare some notes when it is done?

Wayne
Wayne. I too have been using Videostudio for well over a year with my HV30 until recently, without any problems. After having been given a telephone number to actually speak with Corel I CAN confirm that the Hv30 is NOT compatible with Videostudio!! It may well work for periods and for some people, but apparently its 'CODEC' is not supported.

Posted: Sun Mar 15, 2009 3:51 am
by babyleon
I am glad my computer has not heard about this.... I am at present editing the HV30 files that I just finished uploading. I haven't created any DVDs with those files as yet but I have created video files and am uploading one to YouTube as I type this. If that all works, I will post the link and procedure I followed on this Forum.

I don't understand why your VS worked with youn HV30 for a year but has suddenly become incompatible with VS.... I do know that even human voices on the telephone can be wrong and/or just want to otherwise end the inquiry the easiest way, aka "the brush-off", rather than actually finding the answer.

FYI my VS version is "11.5.0157.2 Plus" (and my computer is five year old Sony VAIO). I don't think I will be making any changes or upgrades to it.....

Also, I did use HDV Split to capture the recent tapes and it worked flawlessly. Until reading recent posts on this Forum, I did not know it was capable of doing the capture and splitting it at the same time. It works much better and faster than splitting the scenes in VS by content change and I can use the VS program for editing while something else is being captured.

You are attempting capture via Firewire, yes?

Edit: In just re-reading your posts, I noticed you mentioned PAL. All my stuff is in NTSC so that might be a difference.