Fuzziness and Stutter issues when sharing to DVD

PCRepair · Post by **PCRepair** » Sun Feb 15, 2009 2:54 pm

Dear Forum members,

For many months now my client and I have been struggling to create a DVD from home video shooting that is clear of fuzziness and stutters.

The PC was built specifically for video editing in mind with the following specification:

Gigabyte GA-P35C-DS3R
Intel Core 2 Duo E8400 3GHz Socket 775 6MB L2
Corsair 4GB DDR2 800MHz/PC2-6400
Asus EN8500GT SILENT 512MB DDR2 128bit VGA DVI PCI-E
x2 SpinPoint 500GB SATAII Hard Drive
Startech 3 Port PCI Ieee1394 Firewire Card Mac/pc
500W EarthWatts PSU
Superwritemaster DVD writer

As you can see we have not scrimped on the hardware and so very disappointed.

We have increased the paging file to double the RAM size on a seperate hard drive and and followed the tweaks setup by the 'Video Guys' for earlier MS O/S's and still no resolution.

Can any one throw some light on this problem - we have contacted Corel who said that it is likely that the Mini DVD camcorder we are using may be unsupported due to Codecs (The camcorder is a Panasonic NV-GS75 and it uses mini DV tapes and is connected to the PC with a Firewire cable) - however Panasonic have advised that this camera will work with Corel 11.5.

Please help! Regards,

Freddie[/b]

Black Lab · Post by **Black Lab** » Sun Feb 15, 2009 8:56 pm

We need more information, particularly the properties of your clips and your output. Please read the following and provide the requested info.
http://forum.corel.com/EN/viewtopic.php?t=8959

PCRepair · Post by **PCRepair** » Tue Feb 17, 2009 1:22 am

Dear Jeff,

Thanks for your earlier note - I was testing the water with the forum and didn't expect such a prompt reply - herewith the information:

Operating System: Windows XP Home Edition, with Service Pack 3
Motherboard: Gigabyte GA-P35C-DS3R Socket 775 8 Channel Audio ATX
Graphic Card: Asus EN8500GT SILENT Magic Edition 512MB DDR2 128bit VGA DVI PCI-E Graphics Card
Sound Card: Built into the motherboard
Processor: Intel Core 2 Duo E8400 3GHz (1333MHz) Socket 775 6MB L2 Cache
Hard Disk Drive: 2 x Western Digital WD5000AAKS 500GB SATA II 7200RPM 16MB Cache
Memory: Corsair 4GB Kit (2x2GB) DDR2 800MHz/PC2-6400 XMS2 Memory Non-ECC Unbuffered CL5(5-5-5-18) Heat Spreader

Properties of your source files (format, file size, where did you get it?):
Standard Definition (not HD), AVI files, captured via Firewire cable and card with Videostudio 11.5, from Panasonic camcorder model NV-GS75 (2005 vintage). All capture with Split by Scene selected giving typical file sizes of 0.5-3.2 MB. ( Firewire card is StarTech.com PCI1394MP - FireWire adapter - 3 ports, Data Transfer Rate 400 Mbps, Data Link Protocol IEEE 1394)

What devices are involved and their mode of connection?:
(1) Panasonic camcorder (2) Firewire cable (3) Firewire card (4) DVD burner, Samsung SH-S203D 20X DVD¡ÓRW/RAM/DL Serial ATA Black Bare, Internal Drive (5) Blank DVD discs types Philips DVD+R, 4.7 GB, 1 ¡V 16 x speed. Have also tried TDK DVD+R 1-16 x, 4.7 GB and I've tried Verbatim DVD+R, 16x certified, 4.7GB / 120min.

Project Properties:
AVI Files (seems to be set as default - tried both AVI and MPeg and same results)
Lower Field First

Output format (file, DVD, VCD, SVCD):
DVD

PAL or NTSC:
PAL

Error Codes (if any):
When starting to capture video this error message appears:
15023.4.2 Unable to switch to capture mode. Check if your video capture driver is working properly. The error message also has an OK button. Once the OK button is clicked the capture proceeds normally.

Additional information:
Because of the problems experienced with Windows XP and Videostudio 11.5, the camcorder footage was captured on my old Windows 98SE computer using Videostudio 7. With this computer I successfully burnt DVDs. From this, I conclude the camcorder, footage and Firewire cable are okay. The problem is either the Win XP computer or Videostudio 11.5. Please see
http://www.beavis-advertising.co.uk/problems.htm

Look forward to your support.

Thanks,

Freddie & David

Black Lab · Post by **Black Lab** » Tue Feb 17, 2009 2:15 am

I'm not sure about the fuzziness, but stuttering or jerkiness is sometimes a result of incorrect field order. When you click Share>Create Disc and the burn window opens, click on the cog wheel icon (lower left corner of screen) and post the properties here.

Another thing you can try is to burn to DVD folders or and ISO file instead of an actual disc, to rule out problems with your burner.

sjj1805 · Post by **sjj1805** » Tue Feb 17, 2009 2:22 am

Well no one can accuse you of not providing sufficient information
That is the most comprehensive post I have ever seen.

Whilst it resembles a field order problem I do not think that is what it is.
I once had a similar problem and found that the IDE cable from the motherboard to the hard drive was not connected firmly enough. Visually it looked correct but a good push with the thumbs cured the problem.

Other things to be considered are chkdsk /R looking for bad sectors - I once had that problem with a brand new hard drive and had to return it to the shop and exchanged it.

Check the tape in the camcorder isn't faulty, stretched or dirty.
If you have something recorded on a different tape check that.

Black Lab · Post by **Black Lab** » Tue Feb 17, 2009 2:29 am

Well no one can accuse you of not providing sufficient information
That is the most comprehensive post I have ever seen.

Yes, I forgot to mention that!

PCRepair · Post by **PCRepair** » Tue Feb 17, 2009 11:45 am

Again thank you for all your swift responses. I am overwealmed.

I will try the ISO option this morning and post back results. However I forgot to mention that I have tried to DVD Burners - SATA and ATA. Still the same results.
The motherboard has the latest BIOS also. Plus Patch from Corel also applied downloaded from their website.

Will reply soon.

Kind Regards,

Freddie & David

Clevo · Post by **Clevo** » Tue Feb 17, 2009 12:05 pm

To cut a long story short I had a similar problem very recently.

The source material was from a data DVD which was converted from VHS. The frame size was all wrong so I had to re-encode and also chose to convert the field order to LLF as I was going to be using footage from my Panasonic NV GS180.

I had that same juttering field order type issues on the ex VHS footage only...everything else, stills and camcorder video was perfect.

It needed ot be fixed as deadline was fast approaching.

I decide to try creating a DVD using no field orders and it worked perfectly.

This may or may not work for you...but my DVD played well in both other PC's and my DVD (to TV) player and I also tested it on another DVD player.

I feel certain what you are experiencing is a field order issue but you should have no prlems with your Panasonic...it's not that much older than mine.

I suspect it's a setting you are using when burning to DVD

PCRepair · Post by **PCRepair** » Tue Feb 17, 2009 11:58 pm

Dear All,

I have undertaken the following actions since reading today's posts:

Checked that the SATA cables for HDD's and DVD Burner are firmly pushed in. They were.

Changed the LFF to Frame Based - no apparent difference on two different videos that I have tried to burn to DVD. I have asked David to post the settings (Cog Icon) using frame based option to his website (hopefully will be there in the morning- http://www.beavis-advertising.co.uk/problems.htm)

ISO - now this is interesting - on 1 video I am testing it did make a difference - in places where there had been stutter before this appeared to disappear - so yes an improvement. So I tried the same settings for the other video - however there was no stutter but the video from the DVD was still very fuzzy so for this particular video I would say a fail.
Basically I went to Share=Create DVD=Unchecked Create Disc then checked Create Disc Image (saved to desktop)=used Nero to Burn ISO to DVD

I will try ChkDsk /R but have to say I have done this a few times before - will post back on this note.

I will carry on tomorrow now as this is very brain draining!!

Regards,

Freddie

PCRepair · Post by **PCRepair** » Thu Mar 12, 2009 12:18 pm

Dear Clevo, Black Lab, sjj1805,

Just a small not to say thank you for all your replies, ideas and general support to this previous post.

We have now managed to capture fresh video and share to DVD without Stutter and Fuzziness by performing the following:

Dual Boot - Partitioned HDD for a normal OS installation and a Video OS installation.
The Video installation has no AntiVirus and Updates resident and only a few minor tweaks have been made - also the addition of a new SATA HDD as a dediacted Paging File drive seems to have solved teh problem.
Interestingly though I feel that AVG Anti Virus that was previous installed may have been the culprit by saying it was disabled when in theory certain elemenst were stillenable and running resident.

SOLVED
Error Message - 15023:4:2 - Unable to switch to capture mode. Check if your video capture driver is working properly, was solved by going to Tools>Select Device Control>Options>Select 'None'.

So Many Thanks once again from David and I.

Kind Regards,

Freddie

Black Lab · Post by **Black Lab** » Thu Mar 12, 2009 3:30 pm

Glad you got it working.