Replicatible--VS Pro X2 loses music, titles [BUG]

GeoffW · Post by **GeoffW** » Mon Feb 09, 2009 12:33 am

Well done Pietro!

I was able to reproduce the problem using your steps and I can also believe that this is what I was doing when I experienced the problem.

Now, does Corel have a bug reporting system?

Post by **Ron P.** » Mon Feb 09, 2009 2:09 am

Very well done in tracking this down. Following your directions, I too am able to replicate this action, and it certainly fits the criteria to be a bug.

I have sent an email to Corel, reporting this, providing a link to this thread, and requesting that it be reviewed and fixed.

You might also wish to log on to Corel's website, and email them through there, reporting this behavior. Be sure to include all details, and step by step actions taken to reproduce it.

zorza · Post by **zorza** » Wed Feb 11, 2009 1:26 pm

Hello.
I can not start to explain how happy I am to see that you've found out the bug!! Sometimes, I was almost scared of editing the videos, because I keept remembering the time I had spent and I was afraid I would have to do it all again..

And, my question is: How did you discovered it?

Zorza

ps. best of it all, it that now that I know what's the bug, I am able to avoid that same combination that makes things faulty!

MANY MANY THANKS!!

ptrcka · Post by **ptrcka** » Thu Feb 12, 2009 12:30 pm

I have experienced the same problem with disappeared audio, spent hours to fix it and finally discovered an old culprit - the MP3 sound files.

VS simply does not like MP3 format and sometimes ignores the MP3 files or parts of them when added to the sound track.

Black Lab · Post by **Black Lab** » Thu Feb 12, 2009 1:59 pm

VS simply does not like MP3 format and sometimes ignores the MP3 files or parts of them when added to the sound track.

Actually, it is only some MP3 types, most notably those of the LAME codec. I use MP3s created by iTunes and they work fine.

markguitre · Post by **markguitre** » Thu Feb 12, 2009 7:02 pm

I emailed Corel. Got an auto knee-jerk reply about installing a patch
I already had installed (Nov.2008). Emailed them again. Got a second
auto-reply about updating Direct-X, which I had already done. Emailed again.
Was told that this fix was could be complicated--not simple--and would
take some time. In the meantime, thanks to pierto for sleuthing this
bug. Doing as he said, no tracks are ever lost.

Black Lab · Post by **Black Lab** » Thu Feb 12, 2009 7:40 pm

I'm surprised they didn't tell you to reinstall. They must have forgot that one, because that always works.

LGO · Post by **LGO** » Sun May 10, 2009 4:08 am

So what is the "workaround" for this problem?

I have (last night) used the timeline view with ripple editing enabled and lost audio, and titles when I re-opened a project and had to redo them all - not easy or painless!!!

I have started saving the projects with the naming conventions Steve suggested (same conventions I use, BTW

) but haven't had a need to go back and use them (yet).

Should I be doing anything differently?

TIA,

LGO

markguitre · Post by **markguitre** » Mon Dec 07, 2009 12:30 am

I noticed it's been 7 months since the last post. I still suffer with this
problem: losing titles, music, audio, overlays, if perchance I forget, and
add a new transition with ripple editing enabled in the storyboard view.
Anyone heard anything from Corel, or have a new fix for this?

Brain Champagne · Post by **Brain Champagne** » Tue Jan 19, 2010 1:43 am

Eight months... I just got the program six days ago and this problem has not been rectified.

markguitre · Post by **markguitre** » Wed Feb 24, 2010 11:37 pm

So, VS PR0 X3 is the long-awaited fix to address major bugs
found in VS PRO X2. These bugs include the loss of music, titles,
overlays, after inserting a new transition in the storyboard view;
and the infamous "transition blip" artifact.
I've been waiting over a year to get these issues resolved.
Instead of correcting problems with patches, Corel now glibly offers
a new version of VS which we are invited to purchase to get relief.
Similarly, VS PRO X4 will probably serve as the "patch" for any problems
in VS PRO X 3.
Is there any outrage out there, or is it just me?

Black Lab · Post by **Black Lab** » Thu Feb 25, 2010 2:44 am

There's no outrage because, contrary to the thread's title, most of these problems are not a "bug".

From Wiki:

A software bug is the common term used to describe an error, flaw, mistake, failure, or fault in a computer program or system that produces an incorrect or unexpected result

If a bug is caused by faulty programming, then it shouldn't it effect everyone who uses the software? While I agree the AVCHD bllips are a widespread problem, I think it's more of a problem with the AVCHD format itself, as many editors have problems with it. As for the other problems mentioned, I have not experienced any of them.

markguitre · Post by **markguitre** » Thu Feb 25, 2010 3:28 am

There is outrage--if not, there should be. Corel requested users to send in
clips having this transition blip. After over a year, instead of resolving this, they shamelessly advertise a new edition (Pro X3).

philip_l · Post by **philip_l** » Thu Feb 25, 2010 9:23 pm

Hi

I've complained about the blips on VS2, basically to be told they will not be fixed ever and to upgrade (i.e. give Corel more money) to VS3 which is worse in some areas where authoring is concerned. Why should I pay for a fix for something that shouldn't have been broken in the first place?

The last Corel product I buy ever.

Regards

Phil

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Replicatible--VS Pro X2 loses music, titles [BUG]

VS Pro X2 loses tracks

I still lose things when inserting transitions

Outraged