RE-INSTALL VIDEOSTUDIO12

Ronton · Post by **Ronton** » Tue Jan 27, 2009 10:32 pm

hI ALL,
New to Corel - so please bear with me.
I have had unhappy experiences getting things running and the guys at Corel say I might have a corrupt file

and they suggest I should remove Corel VS12 and do a "clean" install.
However, they suggest I download and run the "Windows Cleanup Utility" but reading the blurb it says it could also render other apps NBG

.
Also the instructions to do a clean up are not that clear -
has anybody got any info they would like to share with a beginner

Many thanks in advance

DVDDoug · Post by **DVDDoug** » Tue Jan 27, 2009 11:31 pm

Generally, a "clean" uninstall simply means completely un-installing the program and starting over, rather than re-installing "on top of" the existing program. (I've never used the "Windows Cleanup Utility".)

But, maybe you should tell us what problems you are having, because AFAIK, a re-install rarely fixes anything!

Tell us what you're trying to do, what problems you're having, what file format you are using, and where your video files came from... A lot of strange problems caused by "problem" video files. (See the READ THIS FIRST... post for the kinds of things we need to know.)

babdi · Post by **babdi** » Tue Feb 03, 2009 3:33 pm

As DVD Doug says uninstall normally.
Reboot
Get a cleaner software. ccleaner is a free ware. Install & run.
This cleans junk and corrects registry errors.
Re-install VS12