MSP 8.0 not recogizing JVC Video Camera

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mathis
Posts: 129
Joined: Sat Apr 23, 2005 1:36 pm
Location: Plainview, Texas

MSP 8.0 not recogizing JVC Video Camera

Post by mathis »

Hello, all.
I have a major problem here and I think I did something wrong. I bought my Dell 2350 back in 2001 and the 80 GB harddrive finally got full, so I bought a new 320 GB drive (which is the largest that Dell said my computer would handle) and I copied everything from my 80 GB to the new 320 GB drive. Now when I plug my JVC camera in via Firewire, it makes the connecting noise and the camera icon appears in the tray by the time and volumn like it's supposed to. I can run VideoStudio 9.0 and it recognizing my video camera just fine, but when I run MSP 8.0, it says that the camera is not connected.

Now here are a list of other problems that might be related.

First off, the recovery CD with Windows XP Pro I got in 2001 only has SP 1 on it.

When I run Internet Explorer 7.0, it opens four boxes, but won't go anywhere and they stop responding.

When I run a different browser (Safari) I can go anywhere and do anything, but when I get to the Microsoft website, service pak 2 is not an option, only Service Pak 3. When I try to download it, it tells me that I can only download SP 3 with Internet Explorer 7.0 or higher.

My email program is IncrediMail. It won't run at all, and when I download it again and install it, the install doesn't work, either.

I have Office 2000 and when I run either Word or Excel, Windows Installer pops up and sits there for what seems like forever then stops responding. If I exit it by Cntrl Alt Del and End Program, Word or Excel runs but tells me I cannot link another file to this one. Then it will stop responding.

I'll call Dell for help with these issues, but I was wondering if the only way to get MSP 8.0 to recognize my camera again is to reinstall MSP 8.0?

No, I have not lost any data.
Thanks for any help you can give me.
Mathis...
asande
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Location: Terrace, BC
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Post by asande »

Hi, Mathis:

Based on all of the MS applications that won't run, it sounds like you've got a bigger problem than just the one you've described with MSP.

When you said you copied the files over to the new drive, did you actually re-run the installation for each of the applications or just "copy" the files over between the two drives?

It sounds like you pretty much need to start over by reinstalling Windows, applying all of the available updates (although it's been a long time since I've installed an XP SP1 system and then upgraded it, as long as IE6 works the update system should guide you through applying all of the patches).

I suspect that once your Windows issues are resolved, your MSP issues will be resolved as well. Probably the only shortcut would be to use a disk clone utility like Ghost (or the open source application "CloneZilla" - which you should be able to find by using Google).

I hope this helps...

Al
Devil
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Post by Devil »

Try downloading the latest XP SP. IIRC, it needs at least SP2 to use a 320 Gb HDD. Probably all your other problems will be cured at the same time.
[b][i][color=red]Devil[/color][/i][/b]

[size=84]P4 Core 2 Duo 2.6 GHz/Elite NVidia NF650iSLIT-A/2 Gb dual channel FSB 1333 MHz/Gainward NVidia 7300/2 x 80 Gb, 1 x 300 Gb, 1 x 200 Gb/DVCAM DRV-1000P drive/ Pan NV-DX1&-DX100/MSP8/WS2/PI11/C3D etc.[/size]
mathis
Posts: 129
Joined: Sat Apr 23, 2005 1:36 pm
Location: Plainview, Texas

Post by mathis »

Hi, Asande,
Thanks for the reply.
Yes, I installed Windows from my system recovery CD onto the new drive, then I booted up with it and used Wincare Spotmau PowerSuite 2008's Clone Genius to copy the files from the old drive to the new drive.

Yes, it did copy the Windows Directory over, also.

I'll see if I can download SP2 and install it.

Thanks again. I'll let you know what happens.
Mathis...


asande wrote:Hi, Mathis:

Based on all of the MS applications that won't run, it sounds like you've got a bigger problem than just the one you've described with MSP.

When you said you copied the files over to the new drive, did you actually re-run the installation for each of the applications or just "copy" the files over between the two drives?

It sounds like you pretty much need to start over by reinstalling Windows, applying all of the available updates (although it's been a long time since I've installed an XP SP1 system and then upgraded it, as long as IE6 works the update system should guide you through applying all of the patches).

I suspect that once your Windows issues are resolved, your MSP issues will be resolved as well. Probably the only shortcut would be to use a disk clone utility like Ghost (or the open source application "CloneZilla" - which you should be able to find by using Google).

I hope this helps...

Al
mathis
Posts: 129
Joined: Sat Apr 23, 2005 1:36 pm
Location: Plainview, Texas

Post by mathis »

Okay, I found SP2 and installed it. I haven't installed SP3 yet.

Installing SP2 solved my problem of running IE7. I also found Windows Installer 3.1 and installed it, but it didn't help the problem that I have running or trying to reinstall Office 2000.

Anyway, back to MSP 8.0. When I go to Capture it says "Video Capture is unable to access the capture device. Make sure that the capture driver has been installed and is not being used by another program."

I click Okay, and the Capture device is grayed out, but when I click on Capture Options, it only gives me the option for Import DVD Plug in and Ulead HDV Capture Plug In, and the OK is grayed out on the HDV Plug In because I don't have a HDV camera, I guess. Under Select Device Control, I have MS 1394 Device Control selected. If I select anything else, it says "Unable to open specified device. Please check if your device is ready"

Under Options for the MS 1394 it says JVC, which is what my camera is.

I was able to capture the video I needed for this mornings announcements at church with Video Studio 9.0 then I edited and burned it in MSP 8.0. So apparently the only problem I have with MSP 8.0 is the capturing.

Anyway, this afternoon I'll see if I can call Dell and get these system problems worked out. I'll let you know what happens.

Thanks,
Mathis...
mathis
Posts: 129
Joined: Sat Apr 23, 2005 1:36 pm
Location: Plainview, Texas

Update on computer problems.

Post by mathis »

Okay, I found sp2 and installed it, then I let Windows Update install SP3 and that solved my problem with Windows Installer wanting to run when I ran Office. I have not yet called Dell, but I did discover that all the problems I had that I knew about are corrected except when I run MSP 8.0, my camera is still not recognized. I am able to capture with VideoStudio 9.0 then bring the video into MSP 8.0 and do whatever I want to with it. I need to locate my installation CD for MSP 8.0 and Cool3D Production Studio. I moved since the last time I needed them and I thought they were on my CD shelf, but they're not, so they must be in a box somewhere. *sigh*. I figure if I reinstall them, then that will fix those problems.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

You seem to have been doing things the hard way.
If you want to upgrade your hard drive to a larger one you are better off using some software that copies the existing drive to the new one such as
Norton Ghost
Paragon Drive Copy
Winimage (you can use this one free for 30 days - long enough to do the job)

Normally when I purchase a new hard drive it also comes with some drive copy software included. This is a LOT quicker than installing Windows again from scratch and then re-installing everything.
Even a Hard Drive containing 100GB of used space can be copied in about 1-2 hours. Your new hard drive then is an exact copy of the original with the exception you have all that extra drive space.

I then keep the old hard drive in a safe place for a few weeks as a back up plan in case there were any problems with the conversion. If all went well tht original drive can then be installed as a slave drive on that computer or you can get hold of a hard drive enclosure and use it either in a removeable drive bay or as an external usb/firewire/esata drive.
mathis
Posts: 129
Joined: Sat Apr 23, 2005 1:36 pm
Location: Plainview, Texas

Post by mathis »

Yes, I am.

I did use a program called "WinCare Spohmau PowerSuite 2008" to do the copy in the end. However, the initial mistake I made was that when I plugged the new drive in as a USB External, I accidently (wasn't thinking) clicked "Make this a storage device" instead of "Make it bootable". Then when I was trying to get it bootable, I used Data Lifeguard Tools to boot up with and it messed up my bootability in the original drive. So I cannot use the original drive as a USB external drive, but I can use it as a slave. Meanwhile, while I was trying to get all this worked out, a friend of mine's son died, then another friend's daughter died, then the first friend's husband died, so I've been trying to deal with this while trying to be there and be supportive of them. So, naturally, I'm having trouble thinking straight anyway.

And, to top it all off, I had to go uninstall Windows Defender today because it didn't copy over correctly, and when I went to the bottom of the "Add/Remove Programs" area, it wasn't there, there was just a black and white stripes that go vertically to the bottom of the box. I attempted to download and install Windows Defender, and it says that it's already installed, so it wouldn't install.

Image

So now I really don't know how far back I should go or just start over. That I can remember, I never did find the option to make the new drive bootable again without reformating and installing Windows.

For the most part, everything is working fine except that MSP 8.0 doesn't recognize my camera any more. I can still bring video in with VS 9.0 and then use MSP8.0 to edit it.

Thanks,
Mathis...

sjj1805 wrote:You seem to have been doing things the hard way.
If you want to upgrade your hard drive to a larger one you are better off using some software that copies the existing drive to the new one such as
Norton Ghost
Paragon Drive Copy
Winimage (you can use this one free for 30 days - long enough to do the job)

Normally when I purchase a new hard drive it also comes with some drive copy software included. This is a LOT quicker than installing Windows again from scratch and then re-installing everything.
Even a Hard Drive containing 100GB of used space can be copied in about 1-2 hours. Your new hard drive then is an exact copy of the original with the exception you have all that extra drive space.

I then keep the old hard drive in a safe place for a few weeks as a back up plan in case there were any problems with the conversion. If all went well tht original drive can then be installed as a slave drive on that computer or you can get hold of a hard drive enclosure and use it either in a removeable drive bay or as an external usb/firewire/esata drive.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

My word you are having some bad luck.
Sorry to hear about all those deaths and so close to each other as well.

If your original drive is reasonably still intact as it was before you removed it then I think that it will still be "Bootable" (if put back inside the machine as an IDE or SATA drive).
Contrary to popular belief you cannot boot a Windows Operating System from a USB Drive even though it will appear in your computer BIOS.
You can boot a non windows system such as Linux, Open Solaris etc.
The reason is that Windows will load its own built in USB drivers whilst booting up and to do so has to disable the computers built in USB drivers.
So it starts to boot up and then just stops.

1. You need to install the new drive as an internal drive.
2. To get your original drive bootable again - temporarily place it back in the computer as an internal drive and start up the computer with a Windows set up CD/DVD in the drive. Boot from the CD/DVD and you will see a repair option - this will get the drive bootable again.
3. With the original drive still installed internally, install the new drive as a slave drive. Use a drive copy program to copy the old drive over to the new.
4. Now swap the drives over so that the new drive is the master drive and the old drive is the slave drive. You should now be up and running.
mathis
Posts: 129
Joined: Sat Apr 23, 2005 1:36 pm
Location: Plainview, Texas

Post by mathis »

Thanks for the suggestions, Steve.
I did what you said and wasn't really sure what to do once I got to the command line. But I did choose FIXBOOT and now when I boot up it tells me Disk Read Error, press CTRL ALT DEL to restart. I ran FIXMBR and it didn't make any differance.

Since it is a Maxtor drive, it is telling me to press CTRL to see stats or boot from floppy, so I'm going to attempt to make a bootable floppy and see if I can get it to boot up by itself at least.

Thanks again.
Mathis...
sjj1805 wrote:My word you are having some bad luck.
Sorry to hear about all those deaths and so close to each other as well.

If your original drive is reasonably still intact as it was before you removed it then I think that it will still be "Bootable" (if put back inside the machine as an IDE or SATA drive).
Contrary to popular belief you cannot boot a Windows Operating System from a USB Drive even though it will appear in your computer BIOS.
You can boot a non windows system such as Linux, Open Solaris etc.
The reason is that Windows will load its own built in USB drivers whilst booting up and to do so has to disable the computers built in USB drivers.
So it starts to boot up and then just stops.

1. You need to install the new drive as an internal drive.
2. To get your original drive bootable again - temporarily place it back in the computer as an internal drive and start up the computer with a Windows set up CD/DVD in the drive. Boot from the CD/DVD and you will see a repair option - this will get the drive bootable again.
3. With the original drive still installed internally, install the new drive as a slave drive. Use a drive copy program to copy the old drive over to the new.
4. Now swap the drives over so that the new drive is the master drive and the old drive is the slave drive. You should now be up and running.
mathis
Posts: 129
Joined: Sat Apr 23, 2005 1:36 pm
Location: Plainview, Texas

That wasn't a good idea

Post by mathis »

Ugh,
I removed my other drive, booted up with just the old drive and the Windows CD and hit R for repair and chose the FIXBOOT and FIXMBR options and now when I boot up it tells me Read Disk Error, so I put my new drive back in (the one with the problems but its bootable) and made the old drive the slave and now when I go to Windows Explorer, the drive is there but when I click on it, it says: "D:\ is not accessable. The Wrong Diskette is in the drive. Insert (Volume Serial Number: ) into Drive D:"
Huh? It's a harddrive, there's no inserting anything into it.

Anyway, I'll see if this WinCare program I got can do anything for it.


sjj1805 wrote:My word you are having some bad luck.
Sorry to hear about all those deaths and so close to each other as well.

If your original drive is reasonably still intact as it was before you removed it then I think that it will still be "Bootable" (if put back inside the machine as an IDE or SATA drive).
Contrary to popular belief you cannot boot a Windows Operating System from a USB Drive even though it will appear in your computer BIOS.
You can boot a non windows system such as Linux, Open Solaris etc.
The reason is that Windows will load its own built in USB drivers whilst booting up and to do so has to disable the computers built in USB drivers.
So it starts to boot up and then just stops.

1. You need to install the new drive as an internal drive.
2. To get your original drive bootable again - temporarily place it back in the computer as an internal drive and start up the computer with a Windows set up CD/DVD in the drive. Boot from the CD/DVD and you will see a repair option - this will get the drive bootable again.
3. With the original drive still installed internally, install the new drive as a slave drive. Use a drive copy program to copy the old drive over to the new.
4. Now swap the drives over so that the new drive is the master drive and the old drive is the slave drive. You should now be up and running.
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