Why is it so difficult to give Corel my money?

Corel Paint Shop Pro

Moderator: Kathy_9

Post Reply
Calomax
Posts: 16
Joined: Wed Aug 27, 2008 7:56 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Dell Inc
processor: 2.00 gigahertz Intel Core2 Duo
ram: 4GB
Hard_Drive_Capacity: 246GB
Monitor/Display Make & Model: Generic PnP Monitor (15.4"vis, January 2008)
Location: Guernsey

Why is it so difficult to give Corel my money?

Post by Calomax »

I downloaded the trial version of PSP9. I've clicked on "Buy Now" then "Other Country" as I'm in the UK not USA or Canada"

The problem then is that I'm taken to a "Find a Corel Partner Near You" page where I can look for but can't find
"Channel Partner
Corel Approved Service Bureau
Training Partner
Technology Partner"
But nowhere can I see a link to purchase the product. I now have 25 days of my trial left and I'm told every time I open the programme that I can buy with a discount whilst using thee free trial.

I tried emailing Corel but I just get a message that "Technical support is no longer available for this product". I don't want technical support. I just want to buy the product.
VideoStudio Pro X4
Panasonic Lumix DMC-FZ45
Panasonic SDR-S7
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

PSP 9 was not a Corel product. It was produced by Jasc, whom was the original developer of PSP. However after Jasc released PSP9, Corel aquired Jasc.

PSP9 has been a phased-out version for several years. So you will not be able to purchase it from Corel. The current release is PSP Photo x2 Ultimate, which can be purchased directly from Corel..
Ron Petersen, Web Board Administrator
Calomax
Posts: 16
Joined: Wed Aug 27, 2008 7:56 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Dell Inc
processor: 2.00 gigahertz Intel Core2 Duo
ram: 4GB
Hard_Drive_Capacity: 246GB
Monitor/Display Make & Model: Generic PnP Monitor (15.4"vis, January 2008)
Location: Guernsey

Post by Calomax »

Thank you, but I wonder why I was able to download a trial copy which now says I can buy now and redirects me to a Corel site. I only downloaded it because my version 6 was giving trouble on my new vista computer and I don't have the use for all the features to be worth the cost of the latest version.
VideoStudio Pro X4
Panasonic Lumix DMC-FZ45
Panasonic SDR-S7
LeviFiction
Advisor
Posts: 6831
Joined: Thu Oct 02, 2008 1:07 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Alienware M17xR4
processor: Intel Core i7-3630QM CPU - 2_40GH
ram: 6 GB
Video Card: NVIDIA GeForce GTX 660M
sound_card: Sound Blaster Recon3Di
Hard_Drive_Capacity: 500GB
Corel programs: PSP: 8-2023
Location: USA

Post by LeviFiction »

Well I don't know why you were able to download version 9 unless you went to a site that still had a copy of the trial. But it would have attempted to send you to Jasc.com which automatically forwards you to Corel.com

Well...considering that all older versions don't have the guarantee to run on Vista I think that if you want Paint Shop Pro then compatibility is more than enough reason to get the latest version. And you'd be surprised at how much the latest features come in handy even on regular edits. A good deal of effort was placed into giving us non-destructive options for our editing. Adjustment layers, good mask layers, and so on. The Express center is very handy for people who just want to get in and out with their photo edits.
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Could you please provide us with where you were able to download a trial version of PSP9? It certainly could not have been from Corel, and Jasc has been out of business since purchased by Corel... :?
Ron Petersen, Web Board Administrator
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

Calomax wrote:Thank you, but I wonder why I was able to download a trial copy which now says I can buy now and redirects me to a Corel site. I only downloaded it because my version 6 was giving trouble on my new vista computer and I don't have the use for all the features to be worth the cost of the latest version.
If you still have your installation files for version 6, plus the necessary serial numbers then you can still use it on your Vista Computer.
Please view:
Get ALL of your older programs to Run with Vista
Post Reply