Win DVD 9 Plus Blue Ray - Background Noise

[CharlesE]

My problem is that when trying to watch a Blu-Ray movie there is background noise but absolutely nothing verbal. What's going on? This is happening after multiple uninstall/reinstall cycles all the way to the Registry and hard drive. I'm about to want my money back. I have written several times and have not gotten any answers about this.

[sjj1805]

It has become almost a mantra with me over the past couple of months to suggest people first go to the Microsoft DirectX website and download the latest update patch. The current one is dated August 2008 and can be found at http://www.microsoft.com/downloads/deta ... laylang=en
Note that it updates both DirectX 9.0c (XP) and 10 (Vista). The number of your DirectX installation will not change, but the patch gives extra functionality in a number of areas and corrects other faults in VS11 in particular -- and probably now also in X2 -- which appear linked to Windows updates. The menu preview, 'building preview graph' and other problems in the burning module seem to be amongst them.

Note that DirectX is not included in the usual pattern of Windows automatic updates. It has to be done every so often by the user manually. So unless you have recently done this, you are probably still using the original, non-updated version of DirectX which came with your computer.