vs x2 closes right away

chuckpie · Post by **chuckpie** » Tue Oct 21, 2008 5:21 pm

My VS x2 splash screen opens, I click in editor, the new splash screen opens followed by the user interface, after a short time the program closes. What is the problem???

Black Lab · Post by **Black Lab** » Tue Oct 21, 2008 5:55 pm

Do you do any capturing or editing at all?

chuckpie · Post by **chuckpie** » Tue Oct 21, 2008 6:36 pm

The program will not let me do anything. The program interface with the splash screen just close after about 10 to 15 seconds.

Black Lab · Post by **Black Lab** » Tue Oct 21, 2008 7:30 pm

Do you have the trial version or did you purchase?

If purchased, was it the download or boxed version?

Have you tried to repair/reinstall?

chuckpie · Post by **chuckpie** » Tue Oct 21, 2008 8:10 pm

The version is a boxed upgrade. I have removed and reinstalled. The funny thing it worked the last time I used it and now I have this problem. I did the upgrade from version 11.5. Another thing is with version 12 installed version 11.5 does the same thing, however when I remove version 12 then version 11.5 works. Driving me nuts!! Thanks for anyone's help that may have had this problem!!

Black Lab · Post by **Black Lab** » Tue Oct 21, 2008 9:21 pm

What happens if you remove both versions, then install only v12?

Another thing you can try, since it did work at one time, is a System Restore.

chuckpie · Post by **chuckpie** » Tue Oct 21, 2008 9:39 pm

I tried both of those solutions this morning with no success. I have VS 12 at work also, so I am going to poke around the common files and see if they match what I have at home. I plan to uninstall version 10 that is on my home computer and reinstall all versions to see if I have a corrupted file some where. The only software changes I have had is the automatic update from Microsoft. I guess it is possible that somehow over wrote something. I post the answer when I have one. Thanks Jeff

sjj1805 · Post by **sjj1805** » Wed Oct 22, 2008 1:28 am

Try working your way through the following link:
Troubleshooting your computer

chuckpie · Post by **chuckpie** » Tue Oct 28, 2008 8:29 pm

I cannot believe I am the only one who has had this problem. It may indeed be a problem with my computer, however that does not explain why version 11.5 runs fine as long as I remove X2. Since X2 tries to start but closes after several seconds it seems it is looking for a missing file. The real strange part is I purchased a full boxed version because I thought the problem could be with my upgrade version, however the same problem. All my other programs run fine. Need Help Still!!!!!!!

Post by **Ken Berry** » Tue Oct 28, 2008 8:37 pm

You haven't told us anything about your computer or the operating system. But if it is Vista, try right clicking on the X2 icon, and choose 'run as administrator'... though I should note that this is only a wild guess as X2 should normally open ... well, normally!

Alludo USER to USER Web Board

vs x2 closes right away

vs x2 closes right away

I Can't

Boxed

No Luck Jeff

Still the same problem!!