Failure to output Dual Layer DVD - error code 5216?

BAW9DV · Post by **BAW9DV** » Sun Oct 19, 2008 10:56 am

Hi,

I am using Ulead Video Studio version 9 on 3.4Ghz Pentium 4 system with 2GBs of RAM and two hard drives. The C: drive is 250GB and has 113GB of free space. Operating System is Windows XP Pro SP3 all updated. Video graphics, ATI Radion X800XT 256MB card with first version drivers from the included CD. The DVD Writer device inside the PC is an LG Superdisk GSA-H42L Dual Layer writer with the lastest firmware. This PC is about 3 years old.

I am a newby to the art of Video Capture/Editing but have learned quite a bit so far and have managed to successfully create 3 Family home video DVDs using the Ulead Video Studio software. The camera I use is a Panasonic VDR-310 digital camcorder that uses the miniture DVD-RAM mini disks. I use the branded Panasonic single sided DVD-RAM mini disks, 30 and 60 minute versions to shoot the video. The footage is captured by placing the mini disks into the DVD Writer drive and importing it into Ulead Video Studio. I then have the thumbnails to work with.

In the summer we went to the US and have returned with what amounts to around 2 hours of film and with the help of this software, I have managed to string the clips together, add some titles and bits and have produced a movie that is 1 hour 46 minutes and 43 seconds long.

After finding this marvelous forum, I also found JC Hunter's excellent forum post and have followed much of the workflow suggested, to get to a point where I have now rendered a Video File (Mpeg) which is 6,022,420Kb in size. The original VSP file is 338Kb.

My early successess were shorter than this project and fitted nicely onto Verbatim DVD-R standard 4.7GB DVD disks. This project of course will not fit, so I have purchased a box of five Verbatim DVD-R Dual Layer disks (8.5GB) for this home video.

Now to the problem.... The final burn process keeps failing completely! I will admit trying to burn the project directly from the software with the project loaded but having discovered and studied Mr Hunter's tutorial, I rendered the MPEG video file and then added it into the softare with no project loaded, as he suggests. The process went right through to the end (took 40 minutes) with no errors or problems until it actually completed the entire sequence before producing the following errors:-

ULEAD VIDEO STUDIO

" THE TARGET DEVICE MIGHT HAVE SOME PROBLEMS. PLEASE TRY AGAIN OR REBOOT" (5216)

This error is followed right after I click the OK button by this:-

ULEAD VIDEO STUDIO

" GENERIC ERROR FROM CD/DVD RECORDING SOFTWARE. PLEASE MAKE SURE THE DRIVE IS READY AND TRY AGAIN"

ERROR: TAO-2048-SPTI-5B-02-05-72-03

I have now gone through 3 Dual Layer DVD-R disks with no results. Any suggestions about what I might be doing wrong or what is happening, would be welcome.

Thank you,

kind regards,

Lee

Post by **lancecarr** » Sun Oct 19, 2008 2:25 pm

Hi Lee,
In all honesty the creation of dual layer dvds at any time is a bit of a crap shoot. It is a pretty delicate balance between the operating system, the burner, the burner's firmware and the software being used not to mention the internal hardware as well as the media itself.

There have been people on the forum who have had absolutley no problem doing it and there are those, no matter what we have suggested, could just never get VS to do it successfully.

VS, like a lot of video editing software, is actually three modules in one trying to be all things to all people.
A capture program, and editing program and an authoring program. Jack of all trades and master of none!

Given that you now have a single MPEG file that is DVD compliant you could try to split the file into two halves and burn two single layer discs.

Or, you could try another burning software such as Nero or Roxio if you have them.

Another thing you could try would be to go to the website of the DVD burner's manufacturer and see if there is a firmware update. If there is follow the instructions EXACTLY to update your burner. The error message is indicating that the fimware may not have a "write strategy" for your media and is taking a guess...and a bad one at that!

BAW9DV · Post by **BAW9DV** » Sun Oct 19, 2008 6:47 pm

Hello Lance,

Thanks for your kiind reponse.

In all honesty the creation of dual layer dvds at any time is a bit of a crap shoot. It is a pretty delicate balance between the operating system, the burner, the burner's firmware and the software being used not to mention the internal hardware as well as the media itself. There have been people on the forum who have had absolutley no problem doing it and there are those, no matter what we have suggested, could just never get VS to do it successfully. VS, like a lot of video editing software, is actually three modules in one trying to be all things to all people. A capture program, and editing program and an authoring program. Jack of all trades and master of none!

I kind of suspected that!

However, VS right now is about the only Video Editing software I can get on with. Most of the others faze me completely!

Given that you now have a single MPEG file that is DVD compliant you could try to split the file into two halves and burn two single layer discs.

I could I guess. I might actually rebuild the project and author it for 2 separate DVDs anyway. I still have the original footage on my HD as the original files off the mini disk....

Or, you could try another burning software such as Nero or Roxio if you have them.

I have Nero. Can I just burn the resulting 6GB Mpeg file right onto a DVD and will it play right off? Or is there something else I must do in the burn process to allow the video to play on a normal DVD player?

Another thing you could try would be to go to the website of the DVD burner's manufacturer and see if there is a firmware update. If there is follow the instructions EXACTLY to update your burner. The error message is indicating that the fimware may not have a "write strategy" for your media and is taking a guess...and a bad one at that!

Ok, the latest firmware for this drive is SL01 - which the drive has already installed (checked hardware device properties to verify).

Maybe it did not take when it was updated?

I appreciate your comments - thanks for chiming in.

Cheers,

Lee

sjj1805 · Post by **sjj1805** » Sun Oct 19, 2008 7:37 pm

BAW9DV wrote:
Or, you could try another burning software such as Nero or Roxio if you have them.
I have Nero. Can I just burn the resulting 6GB Mpeg file right onto a DVD and will it play right off? Or is there something else I must do in the burn process to allow the video to play on a normal DVD player?

No, unless you only intend to view the video on a computer.
MPEG files have to be converted into Video DVD format comprising of VOB IFO BUP files etc to be playable in a standalone DVD player.

Your options are.

Reduce the bit rate so that the Video will fit onto a single layer 4.3 GB disc
What Bit Rate Settings etc Should I use?
Split the large 6GB MPEG file into two smaller files and create 2 single layer DVD's - perhaps add a message at the end of the first "half" 'please insert disc 2'
Keep the 6GB file as it is and create the menus etc. then burn to a hard drive folder or an ISO image. Then use Nero to burn that onto a dual layer disc.
Having created your edited 6GB file with VideoStudio - you can use the Nero Software to create a DVD with Menus etc.

As you can see, there are a number of options available to you. It is a matter of choice which method you select.

BAW9DV · Post by **BAW9DV** » Mon Oct 20, 2008 10:46 am

Steve,

Thanks for your input here.

No, unless you only intend to view the video on a computer.
MPEG files have to be converted into Video DVD format comprising of VOB IFO BUP files etc to be playable in a standalone DVD player.

Ok, thanks for clearing that up...

Your options are.
Reduce the bit rate so that the Video will fit onto a single layer 4.3 GB disc
What Bit Rate Settings etc Should I use?
Split the large 6GB MPEG file into two smaller files and create 2 single layer DVD's - perhaps add a message at the end of the first "half" 'please insert disc 2'
Keep the 6GB file as it is and create the menus etc. then burn to a hard drive folder or an ISO image. Then use Nero to burn that onto a dual layer disc.
Having created your edited 6GB file with VideoStudio - you can use the Nero Software to create a DVD with Menus etc.
As you can see, there are a number of options available to you. It is a matter of choice which method you select.

Ok, I may actually re-do the entire project, now that I have had time to review this advice - and the many other document links shown in this excellent place!

I actually still have the original footage on the mini DVDs (not got around to formatting them for use again!) so I will copy the data onto my PC and then possible redo it all.

Having looked at the resulting Mpeg file that I rendered (it took about 2 hours and 20 minutes to produce the 6GB file), I see that the quality is not as sharp as the other stuff I have done - and there are voice synchronisation issues here and there on the video. There are also pauses (this may be the PC loading the data to stream it).

Can I ask you if there is any point in purchasing the latest version of Ulead Video Studio ? (version 11+ I think is the latest before Corel took it over). I have no plans yet to do high defintion video - but of course that may change in the future! But are there improvements in the newer version that might warrant buying the newer software?

Also, it has been heavily suggested in the FAQ's here that I use a hard drive other than the C: drive in my PC for working with video files and doing my editing (despite the fact that I have about 120GB free space on the C: drive).

I do have an IOmega 500GB External Desktop hard drive (7200rpm) - would this be good enough and fast enough?

**************

Let me just say thanks very much for your time and for the wealth of information on this forum! I am a member of various forums and this is arguably onhe of the most informative I have come across.

best regards,

Lee

Black Lab · Post by **Black Lab** » Mon Oct 20, 2008 1:15 pm

Actually, X2 (12) is the latest version. I would say there have been many additions from v9 to v12 that may be of interest, but only you can decide that. Download the trial and take a test drive.

BAW9DV · Post by **BAW9DV** » Mon Oct 20, 2008 3:03 pm

Jeff,

Thanks for your reply.

Actually, X2 (12) is the latest version. I would say there have been many additions from v9 to v12 that may be of interest, but only you can decide that. Download the trial and take a test drive.

Ok, correct me if I'm wrong but version 11+ is the latest (last) version produced by the Ulead company. The X2 product, as I understand it, is a different piece of software produced by the COREL company, who have now taken over the former producers of the Ulead product.

I understand (I may be wrong) that the X2 product is totally different from the Ulead product - I must admit to having gained some useful practice with the Ulead product and don't really want to try something totally new - not yet anyway - so I was wondering if Ulead Video Studio users have any thoughts about newer versions of the Ulead product.

Cheers,

Lee

Black Lab · Post by **Black Lab** » Mon Oct 20, 2008 3:31 pm

I believe v8 or 9 was the last product by Ulead. The next version was an Intervideo product. At least the last 2 versions (11 & 12) have been Corel products.

X2 is definitely not "totally different" from previous versions. In fact, the workflow has not changed since I started using v6. Sure, there are enhancements that have changed some things, but you do not have to relearn the product.

Again, I would suggest you download the trial.

2Dogs · Post by **2Dogs** » Mon Oct 20, 2008 11:15 pm

Hi Lee,

it's a long time since I read John Hunter's original recommended workflow. Fundamentally, the basic recommendation was to initially create a single large mpg file from your project, which I gather you have been able to do.

I would suggest your next step should then be to output to DVD folders rather than to try to output straight to a DL disc.

If you do this, you will be able to confirm that you can get Video Studio to create the DVD folders properly. You can of course use a software DVD player such as WinDVD to play the project on your pc to make sure everything is good before attempting to burn it to a DL disc.

If you are able to successfully output to DVD folders, it might point to a problem with the disc burning phase. The first thing to check would be that the size of the folders is within the 8.5Gb capacity of the DL disc.

If it is, you can then try burning to disc using your favourite burning software, e.g. Nero etc.

I don't bother with DL discs myself, since their cost has remained higher than I wish to pay, but I often read that the only brand worth using are Verbatim. As Lance wrote, DL burning can be pretty sketchy.

One additional possible approach that you might consider would be to use DVD Shrink to shrink the DVD folders created by Video Studio to a size possible to fit onto a single layer disc.

Since you are working with a Mini DVD camcorder, which records in the mpeg2 format, the DVD Shrink method might lead to the best possible picture quality for a single layer disk - if you first create the DVD folders in Video Studio maintaining the native properties of the original video. You can do this by setting your project properties to match the first clip.

Good luck!