Erreur non specifiee ( = Unspecified error ?) URGENT please

Django29 · Post by **Django29** » Tue Oct 14, 2008 9:45 pm

Bonjour.
Mon MovieFactory 6 finit systematiquement par s'arreter en affichant "Erreur non specifiee", au moment de de la conversion avant gravure.
Film de 3H10 sur DVD 8,5Go- AVI compresse a 7.83 Go.
XP RAM 2 Go.

My MovieFactory stops all the time during the conversion with the message "Unspecified error".

Que faire ? - What can I do ?

Django

sjj1805 · Post by **sjj1805** » Wed Oct 15, 2008 1:11 am

To eliminate if this is a problem with the source material, try creating a short DVD using something else - preferably of short duration such as a sample video. Burn to a hard drive folder so that you do not waste any blank discs.

If it works then your source material was faulty.
if it still displays the error then report back here for some more suggestions.

Django29 · Post by **Django29** » Wed Oct 15, 2008 8:20 am

Thanks for your answer.

I have already tried with a short part of the same movie : no problem.

Yesterday evening, I started a new recording with the full DVD (3 parts x 1H + 1 jpeg file). This morning it was stopped at :
Total progression : 46 % (Convertir le menu)
Detailed progression : 32 % (Construction de la transition du menu (001/005)), after a 10 hours work !

This afternoon, it went up to 99% and "Erreur non specifiee".

Maybe a useful information : The report of my last try.

Burn Flow Report, Date Wednesday, October 15, 2008, 12:24:20
Start do output action : Pre-check action
AP project GUID : a8d700dd-43c5-466b-8c18-5c7bb39a8c10
Core project space : 3243245568 byte
Media check ok
DiscLayout clone ok
Project total segment count : 2062592
Project total titla count : 4, Pass title space check : 1
Project total menu page count : 1
DVD Spec. limit check ok
Total title convert step count : 1
Total menu convert step count : 1
Total burn step count : 2
Total step count : 4
Start burn folw action

output file failed, Error : 0
disc compile fail

I have to finish 2 DVD like this before Thursday evening.

Django

Django29 · Post by **Django29** » Thu Oct 16, 2008 3:33 pm

Before I become crazy with this MovieFactory 6, I have bought and installed the new MovieFactory 7 Pro.

Now, everything seems to work until the end : but there is NO iso file created, and nothing on the DVD !!

HELP !

Black Lab · Post by **Black Lab** » Thu Oct 16, 2008 3:51 pm

From the Corel Knowledgebase:

Error 5.0.0 appears while burning a DVD

When you try to burn a DVD, the error ¡§unspecified error 5.0.0¡¨ appears.

Answer: If Error 5.0.0 appears, it means that one or more of the files in the project is damaged. This could be a video, music or overlay file.

Try saving the project as an MPEG file. If the same error message appears when you save the project, close the program and create a copy of your project file.

Remove files from the project and try re-saving until you have identified the damaged file. Open the original project file and delete the damaged file.

Split your project in half and try to burn each one (burn to iso to save on discs). If one completes and one doesn't, take the one that didn't and split that in half and repeat until you find the offending clip.

Django29 · Post by **Django29** » Thu Oct 16, 2008 5:19 pm

Thanks Jeff.
I have just received 2 mn ago the same answer from the Corel support.

And my 6 X 1H .avi files are compressing to mpeg2.
It will take about 4 hours.
Then new try, and then ... new headake ?

If it does'nt work, my client will kill me to morrow.

Django29 · Post by **Django29** » Wed Oct 29, 2008 12:13 pm

After 6 days of work lost, I had to give up.

Someone took the same tapes, and had no problem to make this authoring with a basic Mac laptop and the basic software provided with it !!!!

.... and no solution from the Corel hot-line.