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VS 11.5 Hangs When Trying to BURN

Posted: Wed Oct 01, 2008 2:11 am
by NR4P
Hi, I upgraded all the way to VS11.5 from VS6.

Like the new features, spent hours creating a 1.5hour MPEG2 compliant video. Spent time creating chapters and menus, got all the way to the last screen to burn the DVD and when I click BURN, the PC just hangs forever with the hourglass.

Can't get VS to quit. Ctrl-ALT-Del won't quit the app. Can't end the vstudio.exe in the process tree. CPU shows 0% when VS hangs. All I can do is hold the power button for 5 secs to force a gastly hard reboot.

Have automatically and manually uninstalled VS11.5
Reinstalled it, same problem.

Even tried taking a small 161mb MPEG2 video file to burn with no chapters and it hangs too, as soon as I select BURN.

PC has plenty of power. Quad 4 with XP Pro SP3 and ATI HD2900XT video card. Other apps burn DVD's quite well but not VS. Need the chapter/menu features of the VS burning app so need this to work.

Suggestions welcome.

Posted: Wed Oct 01, 2008 2:24 am
by Ken Berry
Welcome to the forums! :lol:

It has become almost a mantra with me over the past couple of months to suggest people first go to the Microsoft DirectX website and download the latest update patch. The current one is dated August 2008 and can be found at http://www.microsoft.com/downloads/deta ... laylang=en
Note that it updates both DirectX 9.0c (XP) and 10 (Vista). The number of your DirectX installation will not change, but the patch gives extra functionality in a number of areas and corrects other faults in VS11 in particular -- and probably now also in X2 -- which appear linked to Windows updates. Problems in the burning module seem to be amongst them.

Note that DirectX is not included in the usual pattern of Windows automatic updates. It has to be done every so often by the user manually. So unless you have recently done this, you are probably still using the original, non-updated version of DirectX which came with your computer.

Posted: Wed Oct 01, 2008 2:27 am
by NR4P
I did update to the latest DX earlier today.

Then uninstalled and did the clean install and problem occured again.

Posted: Wed Oct 01, 2008 2:32 am
by Ken Berry
Ah well... ! :roll:

Have you tried creating a DVD Folder or ISO image file instead of trying to actually burn to a disc. That way, if it works, you can burn the resulting Folder or image file using a program like Nero. And if *that* doesn't work, then I would begin suspecting you have a problem with your burner and/or the type/brand of discs you use.

You don't happen to have a program like Nero InCD installed do you? It's called packet-writing software (where you drag and drop files to the burner icon and they accumulate there until there are enough to make it worthwhile burning a disc) and just about every example of it takes control of the burner and denies it to other programs like VS. There is also a version of it in Roxio Easy Media Creator, though with that you can disable it internally. With InCD you have to totally uninstall it -- not the Nero suite, just InCD. And you will know you have it as it shows as a separate program in Control Panel > Add/Remove Software.

Posted: Wed Oct 08, 2008 12:59 am
by NR4P
Thanks Ken.
Was able to get the burner conflict removed with your help.

Too bad I had to reboot everytime using the BIOS as Ctrl-Alt-Del would never work.

Hopefully the s/w engs can correct that.

Aside from that, glad I upgraded.