WINDVD9 Vista/64 WinDVD MFC Application has stopped working

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Erik93021
Posts: 2
Joined: Thu Sep 25, 2008 3:19 am

WINDVD9 Vista/64 WinDVD MFC Application has stopped working

Post by Erik93021 »

WINDVD9 with latest patch DVD9.0.14.91_63207_Plus_iUpgrade.exe - 64-Bit Vista Ultimate / SP1 - VS2008 - MSSQL 2008

First the good news - I had my Corel Draw and Corel Paint programs both lock up at the same time my CorelDVD9 stopped working. There is a work-around for the Corel Draw and Paint Programs.

See: http://coreldraw.com/forums/p/8250/34382.aspx#34382

However there is no work around for WinDVD9 - the reason for this post. I am trying to find time in my schedule to call into Corel support. I have already purchased the support call but am not able to break away from work to trouble shoot this problem. It is a software engineering issue, not an install or re-install issue.

This appears to be a known issue and has occured because Microsoft has updated a .dll causing Vista/64 to no longer support applications that worked before on Vista/64.

From CorelDraw Blog Post:
Alex V. and I ( Hendrik Wagenaar ) did some debugging and discovered that a new version of the MFC dlls are installed (version 1833) with SQL2008. Although Draw specifies in it's manifest that it should use version 762, it uses the newer version instead.

There doesn't seem to be any symbols for the new MFC dll, so for now, we can't debug into it.
:end

Has anyone been able to get the symbols to debug the new MFC dll? Me, I just don't have time to deal with this right now. Hopefully this post will point someone into the right direction to get a fix out soon.
Erik93021
Posts: 2
Joined: Thu Sep 25, 2008 3:19 am

WINDVD9 Vista/64 WinDVD MFC Application has stopped working

Post by Erik93021 »

Corel Corporation
1600 Carling Avenue, Ottawa, Ontario,
K1Z 8R7, Canada
QTYProductDelivery MethodUnit PriceTotal
1 Priority Support Incident Online $15.00 $15.00
Total$15.00

I spoke to Corel Support 09/25/2008 and was told in no uncertain terms that COREL WinDVD 9 was not ... NOT ... supported on any Windows 64-bit OS. I asked if this was a Windows side-by-side issue or was it the MFC.dll that SQL 2008 placed on the system. I was pointed to the Corel product page and told that COREL WinDVD 9 is only a Windows XP/32-bit or Vista 32-bit application. He was right - no mention of XP or Vista 64-bit anywhere.

I still don't understand why it ran before I installed SQL 2008. Oh well - I guess COREL WinDVD 9 goes the way of my Windows 3.1 diskettes and has found the software bone-yard pile.

RESOLUTION:

START >> CONTROL PANEL >> PROGRAMS AND FEATURES >> UNINSTALL OR CHANGE FEATURES >> ( select ) COREL WINDVD 9 >> UNINSTALL

"Are you sure you want to completely remove 'WinDVD' and all of its features?" >> ( click ) OK
migeror
Posts: 5
Joined: Fri Oct 03, 2008 7:13 am
Location: HK

Post by migeror »

Erik, it doesn't work with Vista X86 as well, I purchased the WinDVD 9 plus Blu-ray and also found MFC Application error. Frankly speaking it is not install or uninstall issue, even the patch provided from Corel, it doesn't support WinDVD 9 plus Blu-ray too.

I agreed with you that is engineering level stuff, shall Corel has any solution for that, if the software is not ready for use, can they take back it first?

I call their support, but they put me on the forum. So I see you have the same problem too. :x
Nothing is better than spending money on the right thing, keep running for the economy growth -- 10km runner
Boris59
Posts: 2
Joined: Thu Nov 20, 2008 9:31 pm
Location: Germany

Post by Boris59 »

I posted a solution for the MFC80.dll version problem here: http://forum.corel.com/EN/viewtopic.php?t=32691
lancea
Posts: 16
Joined: Sat Oct 04, 2008 8:10 am

Post by lancea »

Erik - see my post "Faulting module MFC80.DLL, version 8.0.50727.1833" further down the list, submitted 5th October 2008.

WinDVD has no problems running on Vista Ultimate 64-bit, as you'll see if you look at my primary monitor just to the left :wink: At the end of my earlier post I noted that I needed a new PC due to jerkiness, and so it came to be. With a bit of trepidation I went the whole hog and installed Vista 64. It's great. So far I have only one application of many that won't run as it uses an incompatible encryption library. But WinDVD Plus Blu-Ray is fine. I'm fully patched, but have not installed Visual Studio 2008 or SQL Server 2008. They are running in virtual machines.

Corel Support ultimately passed my ticket onto a supervisor who assured me it had gone to the developers. I imagine they'll release a fix at some stage. My understanding is that they'd just need to recompile the application and force it to use a specifice MFC assemby. I pointed out to Corel that this issue will become widespread as the updated MFC assembly becomes widespread (I'm sure it will come with more than just development/server products).

WinSxS on Vista x64 has the same concepts as on XP and Vista 32-bit, so I would guess that my workaround will also work on 64-bit. Tampering with protected system files is always going to have an element of risk, so I certainly wouldn't recommend editing the files unless you have lots of development and/or Windows experience. I'll only attempt it if I install something that breaks WinDVD.
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