VS10 Plus and Vista

kailuakid · Post by **kailuakid** » Mon Sep 08, 2008 8:57 pm

I just bought a New PC with Vista Home Premium Version 6.0 Build 6001
SP Pack 1, and loaded my VS10 Plus. I downloaded the Vista Patch from the Ulead VS10 site and my audio now works but as I'm editing my home videos the program freezes and I have to go to Task Manager and it say not responding so I have to close the program and open it again and start from the point I last saved my changes. This is happening constantly and I have to save after every change if I make it through the edit. How can I stop this from happening ?

klingon_master · Post by **klingon_master** » Mon Sep 08, 2008 9:02 pm

What kind of files are these that you are using in the program? Are they MPEG4 files? Cause I was wondering if you had Vista on your computer and version 10 would you able to edit these files or not? cause then I would be forced to use my Sony Vegas 8 to do that which would be a hassle.

kailuakid · Post by **kailuakid** » Tue Sep 09, 2008 8:40 pm

I'm using a video file from my panosonic camcorder under DVD. It just says mpg with no number. It's home video. Yesterday it just froze once or twice in a one hour video editing session. It's a brand new PC with AMD Phenom Triple Core Processor 2.10 Ghz with 4GB of Memory. My Old PC with XP and 1GB Memory ran VS10 Plus better than this new one. I'm disappointed I thought all the new technology would run faster and smoother. How can I fix this problem ?

Post by **Ken Berry** » Tue Sep 09, 2008 9:43 pm

What is the model number of your Panasonic? For the full file properties, right click on one of the video files in Video Studio -- either in the timeline or in the library window. Then copy ALL its properties here please.

kailuakid · Post by **kailuakid** » Wed Sep 10, 2008 2:43 am

My Panasonic Model is PV-GS59. My File properties are:
NTSC DVD
Mpeg-2 Video
Lower Field First
30,133 Frames
24 bit 720X480 4:3
29.970 Frames/Sec
Variable bit Rate
Max 8000kbps

Post by **Ken Berry** » Fri Sep 12, 2008 4:35 am

Your camera is a mini-DV model. Since the file properties you give are mpeg-2 rather than DV/AVI, can we assume you either used a USB cable and captured that way to mpeg-2 direct? Or did you connect via a Firewire connection, but instead of capturing to DV (as we would recommend) you instead captured direct to mpeg-2?

I suspect you might have done the latter. If you had connected via USB, you would have gotten at best fairly low quality streaming video, but it should have caused the computer to crash. On the other hand, capturing via Firewire direct to mpeg-2 has caused an awful lot of people an awful lot of trouble in the past. I would still be surprised, though, since your computer has quite good resources, and I would say normally it would be up to the task of such a direct capture. However, the combination of Vista and a program that has needed to be patched to get it to work with Vista, might just been a straw that broke the camel's back.

If in fact you are using Firewire, try capturing to DV/AVI format, which is really what both your camera and the firewire connection are all about. Do your edits in DV/AVI format. And when you are finished, go to Share > Create Video File > DVD, to convert it to DVD-compatible mpeg-2 which will have the same properties as the ones you gave. But you will have gotten them by a more indirect, but much safer, route.