vstudio.exe Application Error

[CLD48]

I keep getting the following application error message every time I try to burn a project in VideoStudio 9. The error is:

The instruction at "0x7c9106c3" referenced memory at "0x73e77116". The memory could not be "written".

Any suggestions?

[Ron P.]

Welcome to the forums,

Without more information we can not determine why this error is occurring. This could be due to a problem with a hard drive, physical memory, compatibility with the type of media (disc) being used, problems with the source clips, workflow being used, or where you may have the working folder set to.

I do thank you for completing your system information in your profile, that's a start on this..
Please read this post, and return with as much of the information as possible.
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8959

[CLD48]

I have increased my memory to the max as suggested in one of the other forums. I am attempting to burn to a DVD+R. All video clips are MPEG-2 video clips. The only transition I'm using is F/X Crossfade. I'm new at this what other info would be helpful?

Thanks,

CLD

[Ron P.]

What workflow are you using? After edting, are you going straight to the burn module (Share>Create Disc) or first rendering your project to a DVD compatible MPEG-2, (Share>CreateVideo File ), then clearing the timeline before opening the burn module?

While VS is capable of using project files in the burn module, sometimes it causes VS to fall over, due to the extreme demand placed on your PC at that time. So an alternate workflow was developed by members, where rendering your project file before burning seemed to work better for most people.

A Suggested Workflow has been developed to help guide you through the mine-field of video editing, as it pertains to Ulead's VideoStudio Programs. They can be viewed here:
Suggested WorkFlow for Video Creation

Also it is important to minimize the amount of processes you have running while trying to burn. This allows VS to utilize as much of your PC's resources as possible. Try to close down background and other applications like instant messengers, anti-virus, internet connections while burning.

You might want to review Steve's tutorial on Creating a Video Editing Profile.

[CLD48]

Thanks Ron. I'll look over Steve's info. Right now I'm creating a DVD compliant file and saving it to the harrd try. I'll give that a try.

Thanks for the suggestions.

CLD

[CLD48]

I copy the project to my hard drive as a dvd compliant video file and open a new project. It was burning fine for a while and then a window popped up that said "Convert step got some problems (4101).

I'm at a loss....

CLD

[Ken Berry]

Can you please right click on the file in question, either in the Video Studio timeline or in its library window, then copy ALL its properties here please. That was we can actually see if it is DVD compliant or not.

[CLD48]

Ken,

I'm not sure which file is causing problems. Do you mean the whole project file or individual clips?

Finally late last night the whole project burned. I believe it worked. I am going to veiw it now.

I will look for you reply in he event the burn did not complete.

Thanks for your patience.

CLD

[Ron P.]

The individual clip(s). We need to see if in fact the clip is DVD Compatible, since you can have an MPEG-2 file that is not.

The project file is similar to a text file, just full of instructions for VS to carry out when you render a video file, burn DVDs, or create ISO image files.

[CLD48]

All the video files came from 2 cameras. Clip properties are listed below:

File Format: NTSC DVD
Video Type: MPEG-2 Video, Lower field first
Attributes: 24 bits, 720x480, 4:3

[Ron P.]

Ok, now that we know they came from 2 cameras, were they Digital-8 or min-DV camcorders? If so then the Field order is correct. IF not then the Field order is reversed.

Most all digital video (DV) uses Lower Field First, while others (analog, Hi-Def, and Hard-Drive) use Upper Field First. You can specify only 1 Field Order for your entire project. If you mix video clips that use different field orders, VS will use whatever you choose as the field order, and one of the clips will have a reversed order.

So if the video was imported from say a camcorder that records MPEG-2 video to a Hard Drive, the field order most of the time will be Upper Field First and not Lower Field First. Video imported from the Digital-8 and mini-DV camcorders via Firewire to DV (avi) will be Lower Field First.

[CLD48]

Both cameras recorded to mini-DV. I just watched the one that completed last night and it is fine. It's got a few minor glitches but they were operator error !!

Thanks for all the help. I now know what to do in the future.

CLD