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Help Files

Posted: Wed Aug 20, 2008 7:13 pm
by doctordan
I am nearing the end of a 30-day try before buy trial. I intend to buy the product but I am hoping that the online help systems is more useful than the manual.

I am told that the Help files are in a separate Content Pack, but I cannot find how to go about downloading the Content Pack.

This has been quite frustrating. I am sure that the answer is simple, but it should have been provided in Answer ID 762493

So that there can be no confusion the product is ULead Video Studio 11.

Thank you.

Dan Diamond

Help Files in Trial Versions

Posted: Wed Aug 20, 2008 10:54 pm
by Ken Veal
Hi
Have a look at
http://phpbb.ulead.com.tw/EN/viewtopic. ... l+versions ................Ken

help

Posted: Thu Aug 21, 2008 10:26 pm
by Ken Veal
recieved this a a PM reply ........................Ken
I appreciate being pointed to ulead.com/vs/documents.htm, however there must be some misunderstanding here. The helpfile in question is the text used by ULead Video Studio 11's context-sensitive online help system. It is not a human readable pdf but a file processed by the ULead help systems when called upon during program use. If such a file is dowlnloaded, it obviously has to end up somewhere where the context-sensitive help system knows where to find it or knows its filename and the name of the path in which to look for it.

I am limited to a PhD from MIT and 45 years of computer experience, which does note seem to be adequate to either explain the problem or process the supplied explanation. Please do not be offended. I am going out of my mind.

Dan Diamond

Posted: Thu Aug 21, 2008 11:02 pm
by Ken Berry
The Help files, and I mean the context sensitive ones, still don't give any information beyond what is in the Manual. However, to get the Help files, you have to buy the full/download version of the program. And yes, the help files are in the Extra Content file which you get when you buy the full version.

The trial version does not have them -- silly as it may seem -- for size reasons. I would have to agree that this does not make sense -- not to supply help files to people who are just trying the program for the first time. But no one here works for Corel and so we can't explain the thinking apart from saying we are told it is to keep the trial version download small.