SmartSound Quicktracks asks for "New Standard 22k"

Donna · Post by **Donna** » Mon Oct 13, 2008 8:35 pm

I just checked my copies of VS. I have VS10 installed on an XP Pro Laptop and the only library that shows up is Full Spectrum 22k.

On my Vista machine, I have VS11+ and VS Pro X2. The libraries show New Standard 22k and Smart Sound Sampler. All of the libraries are working in all versions. I've never been asked to insert a disk or install Quicktime.

In the window that says "Scope", be sure to choose "Owned". The tracks should show up for you.

Post by **Ken Berry** » Mon Oct 13, 2008 8:43 pm

See my post above. As for Scope/Owned, I did not even know it was there, yet as I said, my QuickTracks worked without selecting anything... But if it works for others by selecting it, hey, why not?

EDIT: Now that I look at it, yes, it says Owned. But I have never noticed that box before, and certainly never selected it. So it must have installed with Owned as the Default setting.

Lunatik · Post by **Lunatik** » Mon Oct 13, 2008 9:11 pm

Thanks Ron for contacting SmartSound, I appreciate it. I will send them an email shortly.

And thanks Ken for the feedback. At long last I have a better understanding of what's going on. As I said earlier, I never managed to make Quicktracks work in VS11+ and now having this issue again in a new and highly anticipated version of VS really saddened me.

Oh and Donna, I tried that Scope option, but alas, it doesn't do anything for me other than displaying that annoying "Insert CD" (see previous thread page for screen cap) message each time.

Cheers everyone!

Donna · Post by **Donna** » Mon Oct 13, 2008 9:33 pm

I can make this even more confusing. I was able to purchase Sonic Fire Pro on the cheap when they had it one sale. They even let me choose a free music disk to go with it. I asked Sonic Fire Pro to bring up my library and the music from the Full Spectrum library is showing up (this music does NOT show up in either VS 11+ or VS ProX2). The New Standard Library is not showing up in Sonic Fire Pro.

Even when I click on the SmartSound Store the titles from New Standard do not show up. It's like it doesn't really exist.

Lunatik, I'm so sorry you aren't able to get this to work. I happened upon it quite by accident one day and it opened whole new worlds with the music. It was one of my most favorite things about Video Studio. I hope you are able to get your problem resolved because it's a very nice feature.

Lunatik · Post by **Lunatik** » Mon Oct 13, 2008 10:21 pm

Donna wrote:I can make this even more confusing. I was able to purchase Sonic Fire Pro on the cheap when they had it one sale. They even let me choose a free music disk to go with it. I asked Sonic Fire Pro to bring up my library and the music from the Full Spectrum library is showing up (this music does NOT show up in either VS 11+ or VS ProX2). The New Standard Library is not showing up in Sonic Fire Pro.

Even when I click on the SmartSound Store the titles from New Standard do not show up. It's like it doesn't really exist.

Lunatik, I'm so sorry you aren't able to get this to work. I happened upon it quite by accident one day and it opened whole new worlds with the music. It was one of my most favorite things about Video Studio. I hope you are able to get your problem resolved because it's a very nice feature.

Ok, now THIS is confusing! Whoa! lol

Obviously, there's something horribly wrong with the way SmartSound distributes its "free" libraries to software publishers. I can't believe this whole situation hasn't been talked much until now, considering the library in VS11+ was also messed up.

And thanks for your kind words Donna. I totally agree with you on how sweet Quicktracks is, and I will do anything possible to make it work. With some persistence, I shall prevail. I very much hope.

Wish me luck!

Donna · Post by **Donna** » Mon Oct 13, 2008 10:27 pm

Do you need or want any more confusion? I have more. I'm in the auto music section of VS12 as we speak.

This time under "scope" I chose "All". The "Full Spectrum" library shows up on this list but only available for purchase. It's got to be here somewhere because it showed up in the Sonic Fire Pro library.

There is something very messed up here.

Post by **Ron P.** » Tue Oct 14, 2008 1:52 am

Since we're on a roll here, try this out... I received a reply from SmartSound...

Hello Ron,

I have looked at the Ulead install discs for the SmartSound music installer.
Ulead VS 8, 9 & 11 as well as MediaStudio Pro 8 all come with 'Full
Spectrum' but not with 'New Standard'. These are the boxed retail packages
we were sent by Ulead. I cannot find VS 10 and do not yet have 11.5 or X2
so I am not able to confirm those discs. It was intended that Ulead only
provide Full Spectrum.

With that said, there are a number of other video editing products that
include SmartSound. Roxio Easy Media Creator 10 & 2009 both have SmartSound
and both come with 'New Standard'. If a user has both Ulead and Roxio on
the same machine, they will have both albums.

CyberLink PowerDirector, Avid Liquid 7 and Pinnacle Studio prior to v12 all
have SmartSound and some come with similar albums with different names.

I think the problem these users may be experiencing is that 'New Standard'
and 'Full Specturm' have many of the same songs. The following is a list of
the shared songs:
Hot and Spicy
Innocence
It's Cool
Kickin' Back
Motor City Jam
New Vistas
No Borders
Olympic
Orleans Romp
Queen of Sheba
Rodeo Roundup
Swing That Thing
Take Me There
Tribal Theory

The Quicktracks software might be confusing itself by, for example,
assigning 'Hot and Spicy' to New Standard and since it is assigned to New
Standard it does not also assign it to Full Spectrum. You will need to
check to see if these are the songs you are having trouble with.

Regards,
Scott

sjj1805 · Post by **sjj1805** » Tue Oct 14, 2008 2:11 am

Lunatik
To save me having to hunt through the entire thread it is helpful if you
complete this -->

so that we can then view your system specifications.

I see from the lengthy thread you have Vista Home Premium.
If you have installed VSX2 to the default directories then Smartsound should have installed its libraries here:
C:\ProgramData\SmartSound Software Inc
More specifically the Sound Files here:
C:\ProgramData\SmartSound Software Inc\Sound Files
and the Library enablers here
C:\ProgramData\SmartSound Software Inc\Libraries

Firstly can i aks that you check those locations and let me know
a. That these locations exist on your system
b. That they contain various files.

The sound files will have an extension SDS
The library files will contain 5 extensions as follows:
blk
ico
sdi
blx
sdx

If these locations are missing or empty, please locate your VSX2 installation files and run the following file:
Utilities\Smartsound\New Standard 22k.exe

Post by **Ron P.** » Tue Oct 14, 2008 2:35 am

Steve according to SmartSound they do not provide the "New Standard" library with VS, unless it somehow got included with either VS11 or 12. Full Spectrum is what they supplied for VS and MSP.

sjj1805 · Post by **sjj1805** » Tue Oct 14, 2008 2:41 am

Lunatik wrote:Sorry for bumping this thread two months later but I thought I'd ask for help again, as I did try your suggestions but never managed to fix my issue.

First of all, please let me apologize for not getting back to you guys, and I'm truly grateful for the help you provided here in August. I won't share the details, but let me just say I truly wasn't able to respond until now.

That said, I'm still desperately seeking help for this problem I'm experiencing with SmartSound Quicktracks. This weekend, I formatted my system and installed Windows Vista Home Premium 32 Bit (with SP1 and all updates), along with the recently released Corel VideoStudio Pro X2. I thought that having a fresh installation of Windows and this great new version of VideoStudio would certainly make the odds of encountering the same problem very thin. I was wrong.
.......

According to the above he is installing VSX2 Pro.
VSX2 pro comes with the New Standard Library not Full Spectrum.

Post by **Ron P.** » Tue Oct 14, 2008 3:04 am

Yep, just discovered that myself, after looking in my install files for VS12. I also tried to locate it withing VS11's install files, however so far I have not been able to.
This first surfaced with VS11, prior to VS12's release, so I am wondering if it is the version that started installing New Standard, where the previous ones installed Full Spectrum.

I just located where VS11 keeps it's version of SmartSound library, in the uvs11_plus_contentpack.exe file. It installs Full Spectrum.

Post by **Ken Berry** » Tue Oct 14, 2008 3:09 am

And just confirming again, I only got New Standard with both VS11/11.5+ and X2. And I don't have any of the other programs mentioned in the SmartSound response to Ron. No mention of Full Spectrum anywhere. So obviously there are a few wires crossed somewhere!

Post by **Ron P.** » Tue Oct 14, 2008 3:31 am

I went back to VS10+ and noticed that it installs the Full Spectrum library too. So what I suspect is that according to Steve (SmartSound Tech), other programs such as Roxio, and Power Director use the New Standard library. Given this, if a member has installed one of these other programs, it would stand to reason, having both show up in VideoStudio.

SmartSound uses a common directory or folder, that any VS program installed accesses. So if say Power Director does the same, and it had installed New Standard, where VS installed Full Spectrum, then when you launch VS and go to the Auto Music, it may search and find the other library.

Ken did you look in the setup files for VS11+ and does yours have New Standard for the SmartSound installer? Mine definitely has the Full Spectrum installer, not New Standard. If you installed ProX2 and VS11, then VS11 will use the New Standard installed by ProX2...

Now if the above is not true, Corel must be using different ESD files for different regions, or shipping different CDs. I got mine directly from Corel and Ulead, however I know that you did too...

Post by **Ken Berry** » Tue Oct 14, 2008 3:55 am

My point is that on this computer, which has both VS11.5+ and X2 on it, does NOT have any version of Full Spectrum on it. Now they say that Full Spectrum was supplied to be packaged with VS11/11+, which of course I first installed. If the updated to VS11.5+ contained New Standard, I cannot see it erasing Full Spectrum. But I repeat, I do not have Full Spectrum on this computer.

That being said, I just checked my original VS11+ download file (Extra_Content) and as you say, Full Spectrum is there. But I can only repeat, it is not installed for use on this computer! So I am now totally mystified...

Donna · Post by **Donna** » Tue Oct 14, 2008 4:05 am

I don't know if this is helpful or not. I put everything together in a table format. This is what was included in each version of VS that I own.

http://mollysden.com/smartsound.htm

Version 10 is installed on an XP Pro SP3 machine. It is the only copy of VS on that machine. It was the boxed version purchased at a retail store

Version 11 plus & Version 12 are on a Vista 32 machine and were both boxed versions. 11+ was purchased directly from Ulead and Version 12 was purchased directly from Corel.

Am I the only one with the Smart Sound Sampler? Nobody else has mentioned it.