Corrupt file

Redstone · Post by **Redstone** » Tue Apr 26, 2005 5:32 am

Since installing demo versions of MediaPro and DVD studio, I cannot import a movie from my Panasonic video camcorder.

The camera connects, and VideoEditor can see it, operate it and appears to be bringing the files in. But when I stop the capture process, I get an area saying the file is corrupt and will be deleted.

I've updated to V 9.0, same problem.

I run an AMD Athlon 2.6, 1Mb ram, Xp Pro SP2, 200Gb hard drive and a Panasonic DV camera. Until recently, its been working perfectly.

Redstone · Post by **Redstone** » Tue Apr 26, 2005 5:44 am

I have just noticed that everything works OK if I use the MPEG setting rather than DV. I dont know whether doing this rather than DV has an impact on quality.

Redstone · Post by **Redstone** » Tue Apr 26, 2005 6:08 am

And now I've noticed that it doesn't work with Windows Media Player either.

I'm not familiar enough with the technologies to try and diagnose the cause.

THoff · Post by **THoff** » Tue Apr 26, 2005 6:20 am

What model camcorder is it, and how do you connect it? If your motherboard is based on a VIA chipset (they used to be notoriously buggy), have you updated the 4-in-1/Hyperion chipset drivers?

Redstone · Post by **Redstone** » Tue Apr 26, 2005 8:54 am

The camcorder is a Panasonic NV DS35.

Its an Asus chipset.

thecoalman · Post by **thecoalman** » Tue Apr 26, 2005 10:17 am

Try capturing with Movie Maker, that's a great tool to troubleshoot with. If you can't capture with MM then something is borked on your system.

maddrummer3301 · Post by **maddrummer3301** » Tue Apr 26, 2005 4:34 pm

THoff,

> have you updated the 4-in-1/Hyperion chipset drivers?

What is this update? Is it for AMD only or SP2?

MD

THoff · Post by **THoff** » Tue Apr 26, 2005 6:39 pm

ASUS doesn't make chipsets, they make motherboards, which are based on chipset from other companies such as VIA, Intel, and others.

In the case of the VIA chipsets, the drivers are known as the 4-in-1 (old name) or Hyperion (new name) drivers. They are required to allow many of the motherboard features to work correctly. There have been numerous issues with data corruption on IDE drives, as well as system lockups and sound issues (static, crackling) with Creative Labs SoundBlaster cards.

The VIA chipsets were very popular for AMD-based motherboards, so I would investigate whether this driver set is applicable to your system. The installer for the drivers is safe to run in all cases -- if it doesn't find a supported chipset, it will refuse to run. The drivers can be found HERE.

Regarding thecoalman's question, Microsoft has released a post-SP2 FireWire driver update for XP, but AFAIK that is only applicable to systems with IEEE 1394b (800Mb) FireWire.

One thing that I have seen cause problems for IEEE 1394a is when XP installs a network bridge for the FireWire adapter. If you don't network using FireWire and find that XP installed this component, remove it. You would also want to check if it enabled the Internet Connection Firewall (ICF) for the FireWire network adapter.