convert error in the burning phase

[olsonju]

this is my first attempt to burn my dvd. i am being blocked with this message CONVERT STEP GOT SOME PROBLEMS.'

i searched for information, and items on burining and rendering, but not anything about the converstion problem.

i m not clear when to save project at this stage, of course i have been saved it but not in the manner that is mentioned in the blogs. should i save it in CREATE VIDEO FILE in the shared tab, or in the BURN area, there is a save to DVD FOLDER. i think this is the area that converts the files, and this is where the error message pops up.

any advise is greatly appreciated.
jo

[Ken Berry]

That message usually appears when you are trying to burn your project file to disc. In other words, I think you did your editing, then selected Share > Create Disc > DVD. That puts your project file in the burning timeline, and conversion of it to DVD-compatible mpeg-2 occurs as part of the burning process ... or not, as has happened in your case. It usually means that for some reason or other, Video Studio is not able to carry out that complex conversion at the same time as it is trying to convert the menu to video, multiplex the video and audio, and actually burn the disc. It is just one complex task too many!

It is precisely because of this problem that a number of us have developed an alternative workflow. So now, when you have finished editing, you go to Share > Create Video File > DVD. This will create a DVD-compatible mpeg-2 but as a separate step and in the Editing module, and not in the burning module.

Note also that after you produce your new mpeg-2, you go to File > New Project. Don't worry about giving your new project a name. The objective is just to clear the timeline of your current project.

Once that is done, you select Share > Create Disc > DVD. The burning module will open. Use the Add Media button at the top to insert your new mpeg-2 in the burning timeline. Then go to the middle of the three icons in the bottom left of the burning screen. There is a little box beside the words 'Do not convert compliant mpeg files'. Make sure that box is ticked (it usually is by default). That way, your already compliant mpeg file will not be re-encoded. Then build your menus and burn.

Save to DVD folder does not save your project the way you mean. It is merely an alternative to actually burning a DVD. A DVD folder is the exact Video_TS folder you will see on every video DVD. It contains all your video and menus already converted to the necessary .vob files on a DVD. Choosing that option (which is what I almost always do) allows you to play the folder back on a software DVD player like WinDVD or PowerDVD, and you can then see that everything is working the way you want it. Then you can use a program like Nero or Roxio Easy Media Creator to burn as many copies to actual DVDs as you want.

[olsonju]

Hi Ken,
thank you for providing these steps. I am trying to follow these simple steps but now the program "crashes", pop up box appears that there is an unexpected problem in ULEAD. it renders about 10 to 25% of project and then this message appears. I have tried saving 4 times. can you advise me what to do now? i really need to finish this project! is there something wrong with VIDEO STUDIO?

sincerely,
Jolson

[Black Lab]

Probably not. It sounds like there is something wrong with your project - possibly a corrupt file.

First of all, can you give us the properties of all the clips in your project - video, audio, images, etc. If the video is all from the same source just give the properties of one of them.

[DVDDoug]

What are you converting from? What format are your video files, and where did they come from? (If they are "AVI" files, we need the compression details. AVI is a "container" and it can contain anything from DV to DivX.)

Conversion problems are almost always "from" problems, rather than "to" problems... The more compressed the formats are the most difficult to convert (and the most difficult to edit).

[olsonju]

hi jeff,
thank you, here are the project properties: DVD NTSC 720*480 surround, 5.0 MB,duration 35:40.21, MPEG FILES, NTSC drop frame (29.97), 24 bits, 720 X 480 , 29.97 fps, upper field left, video data rate: variable max, audio rate:384 kbps, DVD NTSC 4:30

i know that i have repeated some of the information, but included it anyway. i hope this is sufficient information on the file.
thank you,
j olson

[Black Lab]

You are not adding any audio files, such as mp3?

And what are your burn properties? They can be found when you click Share > Create Disc, then click on the cogwheel icon in the lower left.

Are you using a menu?

[Ken Berry]

I don't see anywhere which version of Video Studio you are using. If it is before VS8 or has SE in its title or is the trial version, your problem could be related to the use of Dolby audio. That format could not be handled by earlier versions or SE versions for licensing reasons...

[olsonju]

ops, i am using video studio 10

sincerely,
jo

[olsonju]

hi,
here is more information that i looked up:
dvd 4.7 G
DOLBY DIGITAL AUDIO- 48 KHz
3/2 (L,C,R,SL,SR)
in change MPEG SETTINGS- these 2 boxes are checked; DO NOT CONVERT COMPLIANT MPEG FILE and AUTO REPEAT WHEN DISC PLAYBACK ENDS.

also i'm using SONIC SOUNDS from Pro 4, no other audio is being used.

i'm using video studio 10 plus. should i upgrade my program?
jo

[olsonju]

hi,
sorry , you also asked if i have menus. I do. I also found that step to be frustrating because it was difficult to save. sometimes i thought it was saved, then opened later to find it gone. or later only part of it was saved. eventually, i got through it and successfully saved. so yes, i do have the menu/chapter features as part of my video.
thank you,
jo

[Black Lab]

Ok, but you still haven't given us your burn properties, except that the audio is set for Dolby. And what are the properties of the Sonic Sounds (right click on one in the library).

Using a menu can sometimes cause problems if you have buttons that are overlapping, or have menu fade in/out transitions.

[olsonju]

hi jeff,
i hope that i now have what you asking for, burn properties of the audio.
total samples¡ 1890839 samples,
attributes, 44.100 kHz, 16 bits, stereo
compression, PCM

i thank you for helping me move towards burning my project.
j olson

[olsonju]

i am not sure why you said that i didn´t give you my burn properties. i thought that i provided it when i right clicked and found the information in the cogwheel. what information have i failed to give to you¿
j olson

[Black Lab]

Well, I don't see the frame rate, the bit rate, the resolution size, etc. All you have given are the properties of the audio