problems playing hd-dvd on windvd 9

Moderator: lata

Post Reply
mkuke
Posts: 4
Joined: Tue Jul 29, 2008 2:51 am

problems playing hd-dvd on windvd 9

Post by mkuke »

just purchased windvd9 plus blu-ray version, hd-dvd displays the fbi warning then crashes with the message "WinDVD MFC Application has stopped working". Ran the corel windvd advisor beforehand, said it would work. Anyone have any ideas?

Vista 32bit sp1
2.0 gig ram
gtx 280
nforce ultra 790i
3.0ghz intel core2 duo
external xbox 360 hd-dvd drive
mkuke
Posts: 4
Joined: Tue Jul 29, 2008 2:51 am

Post by mkuke »

okay, turns out no dvds are working whatsoever, tried in my internal dvd drive as well. every time I get the same error msg after about 5-10 seconds of putting the disc in, and program crashes
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

You may get the MFC Application error if you have a corrupt, missing or old version of Microsoft Foundation Class library contents. To fix this problem, download the Service Pack 6 for Visual Basic 6.0: Run-Time Redistribution Pack (vbrun60sp6.exe) and install to update your MFC library. Download File: http://download.microsoft.com/download/ ... 87-X86.exe Please visit this Microsoft site for more information: http://www.microsoft.com/downloads/deta ... layLang=en
mkuke
Posts: 4
Joined: Tue Jul 29, 2008 2:51 am

Post by mkuke »

tried that, the installer quit after it started almost immediately, then gave an error message about the program not installing properly. I noticed on the compatibility page that vista was not present, that have anything to do with it? oh, and still getting the same msg from windvd9 afterwards
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

I would suggest trying a "clean re-installation"

One should only delete the folders if they exist, and if allowed. If one cannot delete a folder, try renaming the folder by adding ".old" to the name of the folder.

1.One will need to show hidden files and folders on the computer
* On Windows XP: Show Hidden Program or System Files, see: http://www.microsoft.com/windowsxp/usin ... files.mspx
* On Windows Vista: Show hidden files, see: http://windowshelp.microsoft.com/window ... f1033.mspx
2.The following folders will need to be erased.
One can reach them through "My Computer" which may be accessed through the Start button, or sometimes on the Desktop. On Vista, this will simply be named "Computer".
In the first folder below, one would double click on the C: drive, and then "Documents and Settings", and the folder named after your username. At the very end, when we reach the "InterVideo" folder, there will be a "DVD9" folder, which is the one we are looking to erase. Note - You may also find this folder under "Corel\DVD9" as opposed to "InterVideo\DVD9":
Erase the following folders if they exist.- Go to: "C:\Program Files\InterVideo(or Corel)"
and delete the folder: "DVD9"
* Go to the folder "C:\Program Files\InterVideo\Common
and delete the folder: "Bin"
* Go to "C:\Program Files\InstallShield Installation Information"
and delete the folder {E3993D46-AE3F-402E-9F9D-EEBDFBEC3564}
* Do not delete the following folders if you have other InterVideo programs installed and do not want to reinstall them as well. This would include DVD Copy, WinDVD Creator amongst others.
* Go to: "C:\Program Files\Common Files"
and delete the folder: "InterVideo"
* Go to: "C:\Program Files\InterVideo\Common\"
and delete the folder: "Bin"
3.The second place to remove WinDVD 9 settings is in the registry.
Click on Start and then click on Run and type in "regedit" and hit okay.
On the left hand column will be a list of items, with My Computer at the top left.
To erase the the first item in the example below, one would double click on "HKEY_CURRENT_USER" on the left hand side, so that it opens up and shows more items underneath it. One would then repeat the process to open up "Software" and then "InterVideo".
At the very end, when we reach the "InterVideo" folder, we would erase the "DVD9" folder, by right clicking on it, and hitting Delete.
Erase the following locations if they exist.
* Go to: "HKEY_CURRENT_USER\Software\InterVideo"
and delete: "DVD9"
* Go to "HKEY_LOCAL_MACHINE\Software\InterVideo\"
and delete: "DVD9"
* Go to "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
and delete: "{E3993D46-AE3F-402E-9F9D-EEBDFBEC3564}"
4. Restart the computer
5. Use the Run command to type in "%temp%" and hit Okay.
* On Windows XP: Click on the Start button and then click on Run.
* On Windows Vista: Start a program by using the Run command, see: http://windowshelp.microsoft.com/Window ... c1033.mspx
We want to erase as many of the files as possible in this window. In the "Edit" menu, click on "Select All", and the go to the "File" menu, and hit delete.
Agree to delete the files. If any files remain, try to erase them manually, until you are only left with those that cannot be erased.
mkuke
Posts: 4
Joined: Tue Jul 29, 2008 2:51 am

Post by mkuke »

followed all the steps, re-installed and still got the same error message when trying to play a dvd or hd-dvd. Thanks for all the help, gonna have to sleep on it though, getting late here.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

OK.
Try this link (tomorrow!)
Troubleshooting your computer

Have a nice snooze.
:D :D :D
Post Reply