VideoStudio 10 Keeps Crashing

[hcollette]

Hi, my version of VideoStudio 10 was working perfect. I enjoyed the software bigtime, however now I tend to hate it. As soon as I start working on a video, it crashes. I have to keep on saving every 1 minute to ensure no loss of data, and this is becoming VERY FRUSTRATING! and when my project is finally complete and I wish to convert it as WMV, then it is an automatic crash, so this software is now totally useless to me.

I have seen a post about someone having the same problem in version 11.5, so I have downloaded direct X to see if it would work, but still same problem.

It would be nice to have a link on the ulead website to download any updates as I beleive this is linked to softwares updates as I never had that problem before. I have 1GB memory so it cannot be my system. I have searched the net and it seems that many people have that same problem. What ULEAD will do about this?

[sjj1805]

You haven't completed your system specification so I cannot see what operating system you have. However if it was working before then either you have corrupted source files or something has changed on your computer.

Have you added anything or taken anything away - hardware or software.
Do you have automatic updates from microsoft turned on? This can cause sneaky problems. Please view:
Anyone got a problem with XP SP3 and MSP8 ?

If this does not help then please view the following:
Please read this before posting
and
Suggested workflow by sjj1805

Please click here --> so that we can then view your system specifications.

Also this link may be of use:
Troubleshooting your computer

[Ron P.]

Welcome to the forums,

When a program is working fine, then suddenly one day does not, it is related to a change on your system. This can be a change in OS updates, driver updates, and so on. However we don't know much, anything about your system..
Please complete your System Information in your profile. Clicking on this button --> will take you to a short tutorial, explaining how to find and complete that information. This way it will always be available, and will save you from retyping it in the future.

If you were running VS10 on a WinXP machine, and now are running it on Vista machine, you would need to first install the Ulead VideoStudio Vista Pack found HERE.

Are you running numerous or other programs while you're trying to edit your video ? While most PCs today can do this without creating problems (except when dealing with AVCHD), if some other application decides it needs the majority of the resources to do its thing, this could cause problems with VS.

Are you using any highly compressed video files ?
Some video file formats are not meant to be edited, such as Xvid, DivX, and MPEG-4. They were designed for distribution and viewing/streaming over the internet. Even though NLEs (non-linear editors) such as VS say they are capable of editing them, it can be tricky due to the high compression.

[VideoStylist]

Try using the batch conversion function. convert the files that you're working on to mp4 (all of them if you have to). Sometimes VideoStudio has a hard time trasnlating certain files in the timeline because of codec conflictions (my theory).

When VS converts the files, it forces the files to speak its language. Then maybe, there won't be a misunderstanding. Sometimes VS will have a problem reading certain video files that was converted or translated using other program. When a program crashes, it's usually because it's not reading or understanding what you're trying to feed it.

filesample.MP4, created using YouTube downloader/converter looks similar to....

filesample.mp4, created using VideoStudio.

The difference is that the extension, mp4, is lowercased while the other file name has an uppercase, MP4. That's just one example of how programs that use the same language can throw each other off. Maybe VS is sensitive, or case sensitive. And who knows what else is capitalized, lowercased, abreviated, etc that is written/produced in the file's codes that we can't see from the outside.

So try using VS's batch conversion to get all your files speaking in VS's language/codes style. I suggest you convert them into mp4 files since those type of files aren't as huge as avi files, etc. mp4's won't slow VS down as much either.

Start a new project. Then...

• Click Batch Convert.
  Find the files you'll be using.
  select multiple files using shift/ctrl key to select more than one file
  Open them up into the Batch Convert box, but before you convert...
  Hit the OPTIONS, then check box "save to library", then...
  In the other menus options, maximize your quality.

my suggestion for converting into mp4 files are...

in GENERAL tab...
FRAME RATE: 30,000
FRAME SIZE: 720 X 480 for USA, 720 X 576 for European (PAL)

in COMPRESSION tab...
VIDEO DATA RATE: 4,000 (maximum)
choose your sound quality you want

Click OK, then hit CONVERT

Finally, use VS's files after it's done converting. You should see all the files in the Library.

VideoStylist's Theory: Different Software Programs speak in their own different languages. Although it seems like the same language is spoken from other programs, there may be a slight difference in dialog, accent (MP4 to mp4) or the way one little line of code is pronounced to cause a misunderstanding... or crash.

Probable Solution: Batch Convert files using VideoStudio if you're having troulbe editing them with VideoStudio.

If that don't work, then we'll try something else. What you got to lose?

VideoStylist

[hcollette]

Hi, many thanks for the prompt reply. I really appreciate it. I have now completed my system information. I did change some components on my PC, DVD rom and memory, added and removed some softwares too. I have also windows update turned on so the computer is usually always updated.

What I am trying to do now is nothing fancy, just some pictures as a slideshow with sound and a few effects. Total running time about 20 min.

[hcollette]

I usually run on a free ram of 650 / 700 then after couple of minutes that I try to save on WMV HD PAL ram drop to 2 and it crashes. What takes so much of memory?

I know about this as I have that little program called RAMPAGE

[hcollette]

Just tried something now:

When I use SHARE > Create Video File > WMV 352X288 the software did not crash and saved it

However when I try SHARE > Create Video File > WMV HD PAL (either one) that it crash within 2 minutes

Just though it migh help pin-pointing the problem

[Ken Berry]

Since you are trying to create a high definition WMV files, I am wondering if you are using high definition source material at the other times the computer crashes. Have you, for instance, recently bought a high definition video camera or a high definition TV capture card and have been using either of those for capturing high definition video?

If so, then your computer is at the lower end of one that can handle HDV/mpeg-2 OK, and way, way below what is required to process AVCHD/mpeg-4. It's not even close to the ballpark of being able to use SmartProxy on AVCHD.

And by the way, I would advise you not to follow VideoStylist's suggestion of converting everything to mp4 before you do anything else if, in fact, your camera or your original video is not otherwise mpeg-4, or you have no intention of producing anything that uses mpeg-4 as the end result. It is a highly compressed format, difficult to edit, and if, for instance, you want to produce a DVD at the end of your editing, it will have to be reconverted to mpeg-2. Going from highly compressed to less compressed video formats inevitably leads to loss in quality, and this is worsened in the case of the lossy mpeg formats.

Then again, you haven't said why you were trying to produce HD WMV, so you might want to tell us a little about that too.

[hcollette]

The camera I have is a Sony DCR-DVD105. What I usually do is when filming is place the dvd directly into my cdrom drive and import the file from VS. But here this is simply HD pictures that I have stored on my drive. Sound is imported from CDs

A friend sent me these pictures and would like me to do a DVD for her. So I splitted the photos in different sections and I am creating 4 slideshow out of them with effect and sound. Once the 4 slideshow will be completed, I will then use Ulead DVD movie factory 4 (got no problem with that software) to create the DVD from these 4 slideshow. I have managed to save it as a project but it is as far as it goes.

Why am I choosing HD, is because my friend has this large plasma TV on the wall, and I do not wish to lose any quality, which highly likely will show on a TV like that. Does that make sens