MF6 - extremely long delays loading hd mpegs to burn bd-r

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mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

MF6 - extremely long delays loading hd mpegs to burn bd-r

Post by mchad65 »

I have MF6 with the hd addon pack. My problem if that most hd mpeg files take over 10 min to load, and introduce very long delays to each step of the burn process. However, some files (same source, format and size) load immediatly with no other delays.

The fast files burn nicely and play on my blu-ray player perfectly. However the delays on the other files make it impossible to proceed.

This is a new purchase, so the patches were not necessary.

This is on a XP Pro sp3 machine, with a 3ghz quad core extreme proc and 2 gigs of fast EPP ram, and two striped 150g raptors.

Any ideas/suggestions?
etech6355
Posts: 2121
Joined: Fri Jul 29, 2005 3:24 am
Location: US

Post by etech6355 »

This is a new purchase, so the patches were not necessary.
I'm not sure I understand that statement.
I thought you have to install the patches before the HD-Add-On pack, including the latest version of DirectX9.0C.

Your system should easily handle HD mpeg2 video.
Maybe you need the patches installed before installing the HD-Add-On pack.

What are the video/audio properites of your source videos?
Where do they originate from?
Is it possible that the ones that have a problem loading may have corruption in them?
mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

Post by mchad65 »

etech6355 wrote:
This is a new purchase, so the patches were not necessary.
I'm not sure I understand that statement.
I thought you have to install the patches before the HD-Add-On pack, including the latest version of DirectX9.0C.

Your system should easily handle HD mpeg2 video.
Maybe you need the patches installed before installing the HD-Add-On pack.

What are the video/audio properites of your source videos?
Where do they originate from?
Is it possible that the ones that have a problem loading may have corruption in them?
This is a new purchase, which I downloaded yesterday. When I ran the patches, they both indicated that the installed version was up to date. That's what I meant. The source files are mpeg2 extracts from hd tivo to go files using video2go.

I just burned the first of two discs of the superbowl with no problem. It is NFL replay shows that seem to be the cause of the slowdown...
mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

Post by mchad65 »

Well that's just great. So I uninstalled the program, followed the suggestion of installing the patches before the HD pack, and now it doesn't open anything, even files that prevoiusly opened no problem.

And further research shows that I am not the only one with this problem...

I think I'll be returning this disappointing application if I can't sort this out soon. Maybe Roxio will work...
mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

Post by mchad65 »

mchad65 wrote:Well that's just great. So I uninstalled the program, followed the suggestion of installing the patches before the HD pack, and now it doesn't open anything, even files that prevoiusly opened no problem.

And further research shows that I am not the only one with this problem...

I think I'll be returning this disappointing application if I can't sort this out soon. Maybe Roxio will work...
Since I haven't gotten any reply beyond the original, I tried the following: I uninstalled DMF. I reinstalled it, installed both patches but did not install the HD addon (seems I do not actually need it).

Re-downloaded the source file. Re-converted it to an mpeg2. Watched it in entirely on my PC, no issues. Attempted to load it to DMF. Waited 15 minutes after clicking the file in "open file". It eventually loaded. Waited 10 minutes for the file to show up in the timeline. Changed the option to HD, do not re-encode compliant files. Waited about 10 min for "next" to appear. Clicked next. Waited some more. Finally clicked "burn" Waitied about three hours. BD-R was created successfully. Played disc. Audio was out of sync by about 7 seconds (audio ahead) video had occaisional glitch.

Now, if I HAVE TO, I can deal with the delays, even though I don't understand why other files work with no delay, but I obviously can't keep producing coasters with well off sync audio.

Can you support me to correct the sync issues, which were not in the source files?
etech6355
Posts: 2121
Joined: Fri Jul 29, 2005 3:24 am
Location: US

Post by etech6355 »

Hi,
Your not being ignored, I simply don't have the time right now to respond.
Be patient for a reply, at least from me and please post the video/audio properties of your videos.
Fill in your system specs, Operating System etc.

Your videos are being recorded in real-time TS mode (transport stream) mode.
It can get very complicated, you may have to run them thru another program to fix them before inserting them into MF6.

The reason MF6+ is taking so long to load is their format and MF6 has to create it's own internal indexing reference.
Don't waste your time burning BDMV if there's an audio sync problem. That points directly to the format they are being recorded.

Check this please and post back.
Under "Preferences" (F6 Hotkey), please see if under one of the tabs if "Create Index File for better editing" is checked on or off.
Usually you shouldn't need that feature if the files were timestamped correctly when being captured.
If that feature is enabled then disable it.

When I get time I'll run through howto un-install MF6+ and re-install correctly. Going by your previous post there is something wrong with the installation if you can burn Blu-Ray BDMV and did not install the HD-Add-on pack.

There is definitely something wrong, first with your installation and 2nd with the format of your captured vieo files. Your system is very powerful. On my quad I load 4+gig hd-mpeg2 files on the timeline and it's fast, I mean only a few seconds.

Please take note that this is a "Users Group", the moderators have no affiliation with ulead and we do not represent ulead. We moderate just this users board.

Right now, I would suggest downloading the trial version of "VideoRedo" and see how that program responds to your TS (transport stream) files. See what VideoRedo reports the files as being compliant or not.
VideoRedo also has an automatic fix section.

I also think you have a corrupted MF6+ installation.

etech
mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

Post by mchad65 »

etech6355 wrote:Hi,
Your not being ignored, I simply don't have the time right now to respond.
Be patient for a reply, at least from me and please post the video/audio properties of your videos.
Fill in your system specs, Operating System etc.

Your videos are being recorded in real-time TS mode (transport stream) mode.
It can get very complicated, you may have to run them thru another program to fix them before inserting them into MF6.

The reason MF6+ is taking so long to load is their format and MF6 has to create it's own internal indexing reference.
Don't waste your time burning BDMV if there's an audio sync problem. That points directly to the format they are being recorded.

Check this please and post back.
Under "Preferences" (F6 Hotkey), please see if under one of the tabs if "Create Index File for better editing" is checked on or off.
Usually you shouldn't need that feature if the files were timestamped correctly when being captured.
If that feature is enabled then disable it.

When I get time I'll run through howto un-install MF6+ and re-install correctly. Going by your previous post there is something wrong with the installation if you can burn Blu-Ray BDMV and did not install the HD-Add-on pack.

There is definitely something wrong, first with your installation and 2nd with the format of your captured vieo files. Your system is very powerful. On my quad I load 4+gig hd-mpeg2 files on the timeline and it's fast, I mean only a few seconds.

Please take note that this is a "Users Group", the moderators have no affiliation with ulead and we do not represent ulead. We moderate just this users board.

Right now, I would suggest downloading the trial version of "VideoRedo" and see how that program responds to your TS (transport stream) files. See what VideoRedo reports the files as being compliant or not.
VideoRedo also has an automatic fix section.

I also think you have a corrupted MF6+ installation.

etech
I'm very SORRY. I thought this was a support forum, moderated by Corel employees, which I why I was annoyed at the delay. (I guess the "user to user forum" should be a good indication. Don't I feel like a jackass now...)

I actually own VideoRedo (TV Suite), which is what I use to convert the .tivo files to mpeg2 files. Last night I redownloaded the source .tivo files and reconverted them using videoredo. The only other step was to remove the commercials.

As for the file format/properties, where can I locate that information. All I know is that they are HD sources (1920x1080) from tivo2go converted to mpeg2 by videoredo. I do not change any of the default settings on videoredo...

The system is XP MCE, SP3 with the most recent updates, as are all the drivers. I did a system restore over the weekend, and used all the most recent drivers.

Anything you can do to help, would be appreciated. I am very new at this, and am eager to learn, so if you know of any online resources you can point me towards, that would be great as well. There seems to be so little info I can find.

And again, sorry for my confusion. I appreciate your help.
etech6355
Posts: 2121
Joined: Fri Jul 29, 2005 3:24 am
Location: US

Post by etech6355 »

Hi,
These are only suggestions but if I were you I'd remove MF6+ and perform a fresh re-installation.

First goto Add/Remove & remove MF6+.
What you want to do is remove all references to MF6+ and then perform a fresh installation.

If you don't have any other ulead products installed then also remove these folders:
C:\Program Files\Common Files\Ulead Systems
C:\Program Files\Ulead Systems or similar wording

C:\Documents & Settings\All Users\Application Data\Ulead Systems
C:\Documents & Settings\<Your_User_Name>\Application Data\Ulead Systems
Reboot:

MovieFactory 6 Updates:
http://ulead.com/tech/dmf/dmf_ftp.htm

Re-Install your original download of MF6+ & Reboot:
Install the 2nd Patch: DVD MovieFactory 6 Patch 2 (Release Date: 2007/8/30)
http://www.corel.com/akdlm/6763/downloa ... tch2_E.exe
Reboot:
Now install the HD-Add-On Pack you purchased.
Install the latest distribution of DirectX 9.0C from the MS website.
Reboot
MF6+ with the HD-Add-On Pack should now be installed & working properly.

Start MF6+ and the first thing you want to do is setup MF6+ "Preferences" (F6 Hotkey).
Assign a working directory to a large easily accesible NTFS drive.
Set the Re-Sampling Quality to "BEST"

When loading videos to view their properties either hit the "I" Icon (on the left of the screen) or "Right_Click" on the video and select "Properties".
You should make custom templates using the template manager to match your source videos.
You can apply these custom templates under the "GEAR" Icon and also setup MF6+ Project Settings by clicking on the "GEAR" Icon & selecting "Change Mpeg Settings -> Customize"

Hope this helps on how to re-install & setup MF6+.

Now the format of your videos that you have recorded is another subject. It sounds to me like your recording program is recording the TS stream format.
They shouldn't take so long to load unless MF can't read the file and has to index it. If you can export the file from VideoRedo in PS format then MF6+ will work with the PS format much better.
mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

Ugh

Post by mchad65 »

Thanks (again) for the reply. Unfortunatly, it doesn't seem like we're getting anywhere. Today, I did a full system restore, and reloaded XP from scratch on a new 300g WD Raptor drive. Installed all the updates and most recent drivers. Installed MF, rebooted, installed the update, rebooted, installed the HD add-on. Didn't get the newest Directx yet, I'll get that tomorrow.

I didn't think the problem is the video file format, because I have been saving them all from videoredo as PS files, since I started this...

After the reinstall, I go to open a PS mpeg and again, it takes 10 min... But still, the two original files (the first and second halfs of the superbowl) open up in seconds and burn fine... All the files I am trying to work with are PS saves from Videoredo. 1920x1080, 29.whatever fps... Exactly the same as the ones that load fast.

Like I said, I didn't think it was the files, but It's got to be, right? I mean, if some load right (fast) and burn fine, but others don't. The strange thing is (again, like I said) that the only files I have been working with are HD tivo downloads run through Videoredo, all saved with the default settings.

I'm pulling my hair out.
mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

Post by mchad65 »

Ok, I'm an idiot. I just discovered that the files that open fine, are mpeg2 1280x720 @ 59.xx fps, and the ones that take forever to open are 1920x1080 @ 29.xx fps... Does that help? I don't think I can change the res in Videoredo, can I?
etech6355
Posts: 2121
Joined: Fri Jul 29, 2005 3:24 am
Location: US

Post by etech6355 »

MF usually needs the latest Directx 9.0C distro, if I remember correctly the HD-Add-On pack installs the Sept 2007 directx distro. Anyway, I would install the latest DirectX 9.0C distro especially if your using the latest video drivers for your video card.

It sounds like the files are corrupted mpeg2 video files but I know there are other programs out there that fix these videos recorded via Tivo etc.

I thought that VideoRedo can fix many of the problems associated with broadcast captured video.
Maybe check on the VideoRedo Website for more information.

My High Def videos originate from a High Def Camcorder via the firewire interface, I don't capture HD via a capture card, so I'm at a loss as to the container format your videos are captured in, usually they should have an extension of .TS.and be in the transport stream format.

Maybe, instead of running them from videoredo into MF rename their extension to standard MPG and see if MF6+ can load the captured files directly given an extension of MPG (worth a try). I know sometimes I have to rename some files extension to MPG and then MF6+ will load them, otherwise I will get an error message..
mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

Post by mchad65 »

I did install the most recent DirectX. I am using downloaded .tivo HD files. I open them in VideoRedo, and save them as .mpeg and they take forever to load, and the burned blu-ray studders and has audio sync issues. It, however, plays fine in the preview window.

If I save the file from VRD as a .ts file, it loads immediatly, but the preview studders slightly, so I haven't yet tried to burn them...
mchad65
Posts: 9
Joined: Sat Jul 19, 2008 8:31 pm

Post by mchad65 »

mchad65 wrote:I did install the most recent DirectX. I am using downloaded .tivo HD files. I open them in VideoRedo, and save them as .mpeg and they take forever to load, and the burned blu-ray studders and has audio sync issues. It, however, plays fine in the preview window.

If I save the file from VRD as a .ts file, it loads immediatly, but the preview studders slightly, so I haven't yet tried to burn them...
I FINALLY got it working. What I did was on VideoRedo, under the advanced options, was to enable 'add missing GOP data' (or whatever it was), run it through the .tivo to .mpg conversion, removing commercials. Once that completed, I ran it though VideoRedo again, this time using 'quickstream fix' and Voila! Burned successfully every time since. NO COASTERS!

I'm very psyched.

Thanks for all the help.
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