video studio 11 plus freezes

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wizord
Posts: 1
Joined: Sat Jul 12, 2008 6:32 am

video studio 11 plus freezes

Post by wizord »

when i load up UVS 11 plus it lets me select from the 3 choices but when the prog loads the splash screen "Ulead VideoStudio News" causes the prog to freeze up and locks the screen the only to exit out of the prog is (CTRL+Shift+Esc)

im using windows XP and i have updated Direct X
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Ron P.
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Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Welcome to the forums,

Your firewall may be blocking the program from connecting to the internet, or you may not have your internet connection enabled.

With VS and other Corel/Ulead apps, there is a "check for updates" function that is on by default. When you first install the program it will launch, connecting to Corel's website. This is one of the first things I disable in the Preferences (File menu>Preferences or just press F6 on your keyboard).

Ulead and Corel may produce 1 or 2 updates/fixes per version, so having the program to automatically check for updates is not necessary.

So if you have your internet disabled (which is good while editing video), enable it long enough to be able to get the program fully launched, and into the preferences dialog. Disable the Check Ulead Website every....days. Then you can disable your internet connection again and see if VS still freezes up..
Ron Petersen, Web Board Administrator
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