I like the way PSP X2 looks however it continues to crash on me.
When I'm in Express Lab the system will crash after about the 3rd or 4th pic that I adjust & crop.
I am currently running a Dell E510 2.9 Ghz with 1GB of ram Win XP service pack 2.
Any suggestion on what I can check on the correct this problem would be appreciated.
Paint-Shop-Pro X2 Keeps Crashing
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Tim Morrison
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Are you using version 12.01? That patch fixed several problems like that.
Otherwise, the first thing to try would be deleting the program's cache files. Go to File > Preferences > Reset Preferences and select the fourth and fifth options. ("Reset dialog positions and last used settings" and "Delete all cache files").
If that doesn't work, do it again, but select all the first five options. Then restart PSP.
Still not working? Damaged Organizer databases can cause all sorts of problems. Delete them and the program will create fresh versions next time you start it. Instructions for deleting the cache files are in this Corel Knowledgebase article.
Even though that article describes a different problem, the instructions for removing the Organizer's catalogue files are very good. It's very important that you follow the steps for deleting the PSPP XI database as well as the X2 instructions. Even if you don't have XI installed, there could be an old XI database still lurking from an old trial installation of either XI or Snapfire. X2 uses any XI database it finds as the basis for building its own new catalogue, so any dodgy old XI file will wreck your new X2 database.
Otherwise, the first thing to try would be deleting the program's cache files. Go to File > Preferences > Reset Preferences and select the fourth and fifth options. ("Reset dialog positions and last used settings" and "Delete all cache files").
If that doesn't work, do it again, but select all the first five options. Then restart PSP.
Still not working? Damaged Organizer databases can cause all sorts of problems. Delete them and the program will create fresh versions next time you start it. Instructions for deleting the cache files are in this Corel Knowledgebase article.
Even though that article describes a different problem, the instructions for removing the Organizer's catalogue files are very good. It's very important that you follow the steps for deleting the PSPP XI database as well as the X2 instructions. Even if you don't have XI installed, there could be an old XI database still lurking from an old trial installation of either XI or Snapfire. X2 uses any XI database it finds as the basis for building its own new catalogue, so any dodgy old XI file will wreck your new X2 database.
Tim Morrison
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