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I am very new to Video editing having just bought a camcorder for the first time in about 15 years. I have a Panasonic HDC-SD9. I purchased the VideoStudio 11.5 Plus to edit my movies.

I have been able to import the clips from my Panasonic but each time I begin editing I get so far and then a Windows pop-up appears saying the program has stopped working. I click ok and it shuts down.

This is driving me mad. I am running a Core 2 Quad Q6600 @2.40Ghz with 2Gb RAM.

Any suggestions?

The one thing to try first is updating your DirectX. It has been known to cure many problems.

Many thanks for the prompt response. I'm downloading it now and will try again.

Unfortunately that has not helped. I should have mentioned I am running Vista.

Whether this is related or not I don't know but I cannot use the "Multi-trim video" function. It is greyed out on both the Edit Step Options Panel and also on the Clip menu.

Four things. First, the DirectX June 2008 updates applies to both Direct 9.0c (XP) and 10 (Vista). It is not included in the Vista automatic updates so you need to update it manually.

Second, I suspect your problem may relate to the version of VS11 you are using. Now you say you bought 11.5+, and that is certainly the version which is required to be able to edit the AVCHD from your S9 camera. Now as far as I am aware, when you buy what is advertised as VS11.5+, you in fact get version 11+, and you have to follow the upgrade path to get to VS11.5+. On the Ulead.com Download page, there is, under VS11, at the bottom of the list, an update patch dated 6 November 2007. Above it is a Power Pack of 8 November. They should be downloaded and installed in that order. Ignore the top one -- the Hot Fix -- because that only covers the one installation problem described in its notes, and you obviously have been able to install OK.

Once those two patches are installed, click on the ? symbol in the top right of the VS screen, then select About VS. The version number which will show on the splash screen should be 11.5.0157.2 to be the full VS11.5+ which can handle AVCHD.

Third, before buying your camera, you probably needed to know that its AVCHD format, while high quality and using cutting-edge technology, is also just about the most demanding of all video formats currently on the market. But the camera companies don't advertise that fact when they trumpet the convenience of the camera on their TV ads. You need at least a Core 2 Duo, and preferably Quad, to be able to edit it in its native format and even play it back smoothly. Fortunately, you have a Quad (as do I).

I can certainly say that VS11.5+ can handle AVCHD with such a computer, as I have done so quite a few times now using it, including once or twice as well on my Core 2 Duo laptop. I also now regularly produce AVCHD hybrid discs which are recognised by my PlayStation 3 for playback in HD quality on my HDTV.

But the bad news is that a number of S9 owners have reported conflicts in trying to edit the footage from their cameras when using VS11.5+. It seems to be specific to the S9 and not other cameras or brands. And it might have something to do with a new codec used by the Panny. One user sent me a DVD full of S9 AVCHD, and I too had problems with it. It usually causes the program to crash when playing in Project mode, even though it plays smoothly in Clip mode. Unfortunately, no one has reported finding a fix to this, and all I can suggest is that -- if you too have the problem -- that you report it immediately to Corel.

I did find that I could convert the AVCHD (which is mpeg-4) to high definition mpeg-2 using a program called Magix Movie Edit Pro 14 Plus. The process is a very time consuming one, but the mpeg-2 plays fine and is editable. It is also suitable for burning a Blu-Ray disc. But should you want to burn an AVCHD disc, that would involve a second encoding of the video, and with mpeg of any kind, you need to try to minimise the number of times it is recoded as it is a lossy format.

Fourth, and finally, I am not sure that you can use multi-trim with AVCHD. If I am wrong about that (and I could be as I never use it on any project), then I am sure someone will quickly correct me.

Ken

Many thanks for the long and detailed post and taking the time to try to help me resolve my problem.

The out the box version I had was 11.5.0157.1. I followed your advice and got it to 11.5.0157.2. However, the problems still prevail. I can import the files and can begin editing but as soon as I start dragging sliders I get the "Stopped working pop-up".

I will raise a ticket with ULEAD support to see if they have any other suggestions.

Ken,

I have the same problems with my video shot on a panahdc-sd9.
Did u get a solution from Corel on this issue ?

Thx for yr help/reply.

Sander

I have loaded several video related programs, including Corel VS 11+ boxed bundle on my Vista Home Premium laptop in the last month due to a camera purchase. Problems have occurred.

Recently even Vista Windows Explorer crashed repeatedly on me each time I clicked on a folder containing data files for an unrelated 3rd party software program. I over-reacted and even accidentally uninstalled a default Vista sound and video capture program, among others.

Turns out that Windows Explorer is working again. Now that I sort of understand the problem, I believe it occurred merely because one of the applications associated itself with the bitmap (or perhaps another) file extension, but could not handle the extremely large number of files in the other program's data folder.

Moral of the story: Try to relax and think about the implications before taking drastic reinstallation procedures. I never would have guessed file associations could be the problem, but check that possibility out first, if possible. FWIW.
JM_2

Sander: Sorry, no. I don't have an SD9, and none of the users who have had this problem have reported finding a solution using VS11.5+. Send a message to Gaza and ask him if Corel came up with anything or contact Corel directly.

You might want to have a look at this thread, also on the SD9 problem: http://phpbb.ulead.com.tw/EN/viewtopic. ... 028#158028 Also, if you do a search using 'SD9' as the sole search criterion, you will see some other threads on the subject. In particular, I would note that the software which comes with the SD9, Panasonic's own HD Writer, appears to capture the video and do simple edits with no problem. You will also find another thread by a user named pangwu, who suggests that with the 'raw' unedited avchd video, it can be converted in VS11.5+ to mpeg-2 with no problems. But it must not first be edited.

With that factor in mind, although not related specifically to the SD9, our high tech guru etech follows this workflow when dealing with his own AVCHD video. You might want to see if it will work for you:

"I first convert my avchd videos to standard definition mpeg2 dvd compliant videos. I then use those dvd compliant videos for editing.

Making sure the "Re-Link" feature is turned on after I save the project I then either move the original mpeg2 dvd compliant videos or replace them with the original avchd vidoes.

After you're done editing the standard mpeg2 and save the project then rename their folder so when you reload the project VS asks you to relink the videos. That's where you then select the original avchd videos. This is my own method using the dvd compliant videos as proxy files (plus I have them to make a standard dvd).

When I render the file or burn an avchd disk I turn off smartrender and the avchd vidoes look fine. I prefer using this proxy method compared to VS method of working with proxy files. Plus I also have them all in DVD compliant format."

Ken,

thx for yr reply.
The more messages I read it looks to me like a problem with the pana avchd files which are longer than 1 minute and we have to come up with a good solution to work around this, since their is no patch from corel yet to solve this properly.The HDwriter software from pana is indeed very simple, converting files into mpeg2 and than editing works but how do u get the quality back to an avchd or dvd disk ?

sander

The advice I provided from etech is designed precisely to allow you to edit in standard definition but then apply the edits to the avchd so you have edited high definition without some of the hassle of trying to do it directly.

Ken,

The solution (at least for me) was starting msconfig, than to services
and shutting down the program protexislicensing, restart the computer and presto.
So far, 11.5 runs without problems now.
any idea what this protexislicensing is ?

Sander

any idea what this protexislicensing is ?

http://ussenterprise.blogdns.net/blog2/ ... 6/316.aspx

it runned smoothly for 20 minutes,than..bang it all blocked again and 11,5 stopped again.
no I shutted down all non microsoft programs with msconfig,but it did not help.
back to corel and see what other options they may have

This gives some info on how to disable it.
http://ussenterprise.blogdns.net/blog2/ ... 6/316.aspx