Unspecified Error--Ken Berry or Trever Andrew???

[bagpperdebbie]

Follwoing Ken Berry's post to download Microsoft's DirectX May 2008 patch, and Trevor Andrew's advice to create a Video File of my 59 minute project, I thought I was well underway to avoiding the dreaded Unspecified Error message. Prior to following their advice I could never get past being 84% fnished "converting video of the title ." After following their advice, I drag and dropped the new video File into the timeline and started converting it to DVD. All went along fine, I made it all the way to outputting the info to the disk, and then I received the dreaded error message again. I have 34 Gb of space on my computer, and have fought in the past with audio fragmentation, but this is a new error for me. What can I try next, I have been fighting this problem for almost 2 weeks now. I don't know alot about my computer as you may tell from my profile. I have had Ulead for about 5 years and just upgraded from 8.0. I also went into the program and clicked "repair" following Corel's advice. The only thing I don't understand is how to move the quality slider slightly setting it lower than 100. I cannot figure out where that is. Maybe that might help me a little, if you could give me instructions on how to find that.
Thanks for any suggestions you may have.

[Trevor Andrew]

Hi

The quality slider will not help with your problem, besides I leave this ¡¥as is¡¦. That is I do not change this option. It¡¦s a bit like leaving the Jpeg still image compression at 10 as default and not changing to 12 max, you probably will not see the difference in quality.

Ok

You say I could never get past being 84% fnished "converting video of the title ."
The word title worries me, this only occurs in the burner stage.
Or should I say should NOT occur in the burner stage.

This is what should happen:-

You edit your project
You share create video file to Pal-Ntsc DVD (where are you in this big wide world) please fill in your profile.
This file is saved to the hard drive.

You start a new project (nothing in the timelines)
Share Create Disc
Add Video using the file saved to the hard drive.
You create the menu
When you hit the burn button a blue progress bar can be seen
You should first see ¡¥convert menu¡¦

If you see ¡¥convert title¡¦, then your settings are incorrect.

Let us know if you see ¡¥convert Title¡¦

[bagpperdebbie]

Trevor, sorry I didn't fill out my profile. I live in USA. I follow your info about the size quality now. I will print your instructions, making notes as the program works and report back to you after an hour or so. Thanks! Debbie

[bagpperdebbie]

Trevor, working from your instructions, when I go to "Add Video" I find that the file is on my "F" external drive and it is 1Kb in size and in a UPD file." I have no idea what a UPD file is, but the size is a problem, as I feel that from my limited knowledge, this is not a correct format or file size. So should I go back and create a new video file and save it to drive C? I didn't originally choose my external drive F as the place to save the video file, nor did I chose the UPD format. Thanks, Debbie in WA state.

[Trevor Andrew]

Hi Debbie

We know where you are and using Ntsc, its 9 pm here in the UK.

First of all , How long is your project?
If its under one hour that¡¦s ok. Use the standard template--Ntsc-dvd

First create a new folder for your video files on the hard drive, it will make it easier to identify/find the files.

From your project you Share Create Video File¡XChoose Ntsc-DVD

Give the file a name and save location. If you have capacity on the C:/ drive use that for the time being. 4.7 Gb per hour.

The resulting file should be an Mpeg

This is your movie/video file

Use this file in Share Create Disc-Add video

Ok
As far as I know Upd files are created from the burner module, and are part of the Video Studio program, ignore them for the time being.

The files you require are Mpeg 4.7 Gb per hour.

[bagpperdebbie]

Trevor, Thanks for the info. I will get going on it now, I know you're 8 hours ahead of me, I have relatives in Norway. I'll bid you good night and post a reply with my update when it is finished and check for your reply then tomorrow. Thanks so very much!! Debbie

[Ken Berry]

Fo your information, you can get to the quality slider when you choose Share > Create Video File, and then choose Custom. You then get a dialogue box with three tabs. You can change all the settings (though they still have to be within the international DVD standards). And the quality slider is on the third (Compression) tab. Normally it is set to around 70% by default and I tend to leave it at that. However, from what I understand of your earlier post, yours seems to be set at 100%. This often causes problems for people who don't have overly powerful computers.

[bagpperdebbie]

Greetings, Trevor has worked me quite a long way from my original post, but perhaps he is sleeping now, and I have run into a new problem. I did create the new mpeg video file and save it to a new folder on my C drive. Problem is when I go in thru Ulead and click on share-Create Disc -Add video a problem arises. I go to C drive to the specific folder I titled "Ulead Videos" but I cannot open it up. I rebooted the computer. I can however go into the folder by exiting out of Ulead and just look for it by clicking on the C drive and look for it and there it is. I noticed when I go in thru the Ulead program, there is no "plus" sign next to the Ulead folder I created that contains the Mpeg video. So, I cannot open it to bring it into the Ulead program. That is odd? When I created the folder it doesn't give me a choice to create a video folder, only audio, word, and other types. Could this be why I cannot open the folder? Seems like hope is in sight with the professional people who are helping me, and I sure do appreciate it. Ken, Thanks for telling me about the quality slider. thankyou, Debbie

[bagpperdebbie]

Just to update anyone, I did move the folder into the Ulead 11 folder on my computer and that didn't make any difference either. I am trying so hard to figure this one out on my own, but just can't get it!

[Black Lab]

You don't need the plus sign next to your folder to open it. Clicking on a folder's plus sign only expands it to show sub-folders. If your video file is in that folder you merely have to direct VideoStudio to that folder, then double-click on it or select Open to open it.

To make things easy, since you can see the video file using Windows Explorer, simply drag it from that folder to your desktop. Then it's nice and easy to find.

[Ken Berry]

Can you also tell us whether it was you who created the new folder, or was it Video Studio? If the latter, can you tell us the exact name of the file, including the final 3 letter extension after the period mark in the name.

Incidentally, I have locked the other two bump messages you sent. As Black Lab said in them, there is no need for them and they can only cause confusion. None of us here are full time or paid employees. We are all part time volunteers users just like you, and get around to answering questions as and when we can. Usually, it's pretty fast. But none of us is available 24/7...

[bagpperdebbie]

Dear Gentleman, After your instructions which I followed, I was able to render this video to DVD successfully. Ken, Yes, I apologize for posting a new thread. I do realize that after almost 2 weeks of repeated error messages, some which I did not disclose in my original thread, that I was getting frustrated. I know you are a volunteer, I used to do volunteer norwegian genealogy via single line dialup !!!) I am a person of a patient nature, but this project has been dogging me, especially since I upgraded from version 8 to 11+. Well, it is now done. I love photography and video, but rather than take 3 camera's: point and shoot, DSLR and Video 8mm, I chose to take the DSLR and work on making a fantastic video of our first trip to the Hawaiian island of Kauai. It was perfect until I ran into the problems. I realize after reading alot of the postings that even after 5 years of using ULead I am still a newbie. I would like to send my final copy; your chosen format, to you for a CRITICAL opinion of what I don't know and can learn better (59 min. long). As I mentioned this was my first trip to the Hawaiian Island of Kauai and I am 50 years old, and proud of my age and how long it took me to get there! So, if a couple of you are interested in rendering a critical opinion of the video I produced, I would be definately interested in your opinion. Thanks so very very kindly to you!! Ken, my new mate at work is an Aussie, and I love her so very much her equivalent of the MRE's (oatmeal cakes) Anzac bisquits that she brings weekly to work!! Trever , thankyou for getting me on the correct path!!! yea, my 4 year old computer can do it! thanks again! bagppiper Debbie

[bagpperdebbie]

Ken, I created the new folder for the video to go into. I appreciate you locking the other 2 messages I posted. Thanks. I was hesitant to post them, but getting so downhearted. I realize after reading many of the other user comments and problems that after 5 years of using Ulead, I am still a Newbie. I would still like to send a copy to you for your criticism and suggestions and or Trever. I am not a perfectionist, but want to be very proud of what I put out and therefore seek to always pursue wisdom and learn ways to do better !! Thankyou! Debbie

[Ken Berry]

"Age shall not weary them, nor the years condemn..." You shouldn't be thinking about being 50. You're a spring chicken. I have nearly 9 years on you, and some are a good deal older than me. Video editing is by no means limited to the young, but to the young at heart and those willing to learn!

I would be more than happy to review your work, but the only practical way of getting it to be would be to mail it. If you are willing to do that, I will send you my address by email.

P.S. I am relieved to find that your nickname on this Board is 'bagpiperdebbie'. In the column to the left you may have noticed that it is written 'bagpperdebbie' and I had begun to wonder whether it was some subtle reference to a bagperson...! LOL!!!

[bagpperdebbie]

Ken, Yes, I did mess up on the spelling, I am indeed a bagpiper and a decent one at that! I cannot figure out how to correct the spelling tho! Yes, 50 is young and I so dearly enjoy it! The video is of my husband and one of my daughters and I on our first trip to Kauai in the Hawaiian islands! I am sure my Aussie co-worker would indeed argue that we are not bag ladies, just ladies who happen to either bag our lunches or bagpipe our music. I assume I would need to make you a PAL format DVD? I'd be so thrilled with your critical comments as relating to ULead, as this video encompasses everything I know about using Ulead. Anything not on there, I don't know how to do yet! Let me know and I will have you email your address to me at bobdebcolehome@comcast.net I will send it out to you this week. Thanks, Debbie