Cannot start the capture graph

[pdibarto]

Okay, I tried a re-install in the order that Ron P. suggested in hopes that it might fix my "Cannot start the capture graph", but no such luck.

Any attempt to capture from my Canon Elura80 DV camera over firewire to any format other than DV (which saves in *.avi format), that is MPEG, VCD, SVCD, or DVD, yields the error.

As I stated in a previous post I have V.S. 11.5.0157.2, have used DVD or MPEG capture in the past successfully, and V.S. 9.0 and Pinnacle Studio 10 (which came with a USB HD TV Stick) can both capture to MPEG with no problem.

So, does anybody have any suggestions? I'm really starting to get irked by all these glitches which ultimately necessitate hours of uninstalling and reloading every time I want to use the software that I have paid to update probably 4 or 5 times. I can get a deal on upgrading Pinnacle which came with my HD DVD USB stick but I did not like the interface as much as Ulead's. However, it works. Any help would be appreciated.

[Ron P.]

So let me understand this correctly... You have WinXP installed twice on the same HDD and the same partition? http://phpbb.ulead.com.tw/EN/viewtopic. ... 093#154093

I would say that yes it does cause problems, and you're probably experiencing one of them now. You may have got away with it before, but since you are having problems, it might save you more grief now and later on if you installed your OS correctly...

[pdibarto]

I believe I detect the sarcasm in your answer but I can see my way past it. Yes, this issue has come up before. I don't fully understand the problem. The Windows install offers two options when you boot from the CD (if Windows is already present); reinstall into the same directory in an attempt to recover a previous install or install into a new directory to create a new install. I have only one OS option in my boot config file, but what if I had two? What if I wanted to boot to Windows or Linux? Anyway, I have removed the other Windows directory and as far as I know when Windows does a fresh install to a new directory it rewrites the Registry so what is the actual issue with performing this type of install which Windows offers as an option? All registered programs have to be reinstalled anyway (which points to their absence in the new Registry) and as for VS 11.0, it has already been completely removed and then reinstalled.

Additionally, and this is the key for me:
VS 9.0 works correctly!
Pinnacle 10 works correctly!
Only VS 11.5 has the problem so why insist on pointing at Windows?

[Ron P.]

My apologies if that sounded sarcastic, it certainly is not intended to be. Just that reading that other post it appeared that your OS install was an attempt at creating a dual-boot. I see now how you done your re-install, and that windows did allow that.

One reason that re-install or "over-installs" sometimes do not work is that older files, are left on the system, and some programs may still point to those older files. The programs may also become confused as to which they are to use, or it just may not replace some drivers/files, which have become corrupt. OS's and programs install files all over the hard drive, in various folders (directories), so even the add/remove programs from the control panel does not remove everything from a system.

I'm not sure if Pinnacle uses the DirectShow capture, but VS9 does, and VS11+ does not. When Intervideo owned Ulead (just prior to Corel purchasing Intervideo), they changed the capture plug-in to their own creation called IVI. We're told by Corel that this was so that VS would meet Vista's criteria. Whether that's the real story is unknown, as some other programs that are Vista compatible still use DirectShow.

I know that VS11+ is able to capture to other formats such as MPEG, in XP because I have it installed on my XP machine, and capture via Firewire without any problems. I also have VS8, 9, and 10+ installed and can capture with any of them, so there is no inherent conflicts due to the different capture plug-in.

MS now issues quarterly updates to DirectX, which is not included with the Windows updates. We've been finding that when people update to the most recent, which is dated June 2008, it seems to fix a wide variety of problems, which tends to make one believe that MS's own updates may "break" some aspects of programs.

[pdibarto]

Thanks for the information. I guess the bottom line is that since WindowsXP Pro appears to be working quite well on my machine, I'm not up for a primary disk format and then a complete reinstall of all my programs and updates. The MPEG/DVD capture function of VS11 worked before and this is not the first problem I've had with the program. At this point VS11 seems so quirky that I'm not willing to sacrifice my hard disk to a complete redo just to find out that VS might still have issues. It might be time to look for another program. The experience I've had with VS to date makes me think of it more like near-ware or almost-there-ware instead of good solid, functioning software. Sorry, I had to get that off my chest:-)

[sgraham]

try playing the tape for a couple seconds, stop and then try your capture. that has always worked for me when I get that message and it fails.