Correct oder of installation...

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pdibarto
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Joined: Wed Dec 26, 2007 6:32 pm
Location: South Jersey

Correct oder of installation...

Post by pdibarto »

Okay, I've read the posts on the "Cannot start the capture graph" error and assume the order of installation is my problem. I have 11.5.0157.2 Plus installed and can only capture to DV-AVI from my Cannon Elura 80. I know I've always used DVD or MPEG in the past but had to reload a couple of months ago due to some other problem. Ulead V.S. 9 and Pinnacle Studio 10 (which came with a USB HD TV Stick) can both capture to MPEG with no problem.

So, given the various patches and add-ons available for V.S. 11.5, how should I proceed after an unistall to install the different elements to fix my problem? Any help appreciated.
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Ron P.
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Post by Ron P. »

If the version number you provide is correct, then you have the Update Pack and the Power Pack already installed.

However most of the time, the order of installation should be:
1. Install the main program.
2. Install the Contents
3. Install the Update Pack
4. Install the Power Pack (which upgrades your version to 11.5 Plus from 11.0 Plus)

NOTE*************************************
Only IF you get an error while installing relating to the AVControl SDK, do you install the Hot Fix. If no such error occurs, do not install the Hot Fix.
*************************************************
Ron Petersen, Web Board Administrator
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