Media studio pro 8

babdi · Post by **babdi** » Thu Jun 12, 2008 5:25 pm

Why do I get "media format not supported" when I try import a MP-4 file to be placed on the time line ?

Black Lab · Post by **Black Lab** » Thu Jun 12, 2008 5:28 pm

I think you posted this in the wrong forum. This is the VideoStudio forum. But I could render a guess and say that because MSP is a bit old (2 years ?) and has not been updated recently that maybe it just does not support that format (?).

babdi · Post by **babdi** » Thu Jun 12, 2008 5:33 pm

But the help file says it can

Black Lab · Post by **Black Lab** » Thu Jun 12, 2008 5:34 pm

Well then I suggest you post it in the MSP forum.

troppo · Post by **troppo** » Fri Jun 13, 2008 2:20 am

MSP8 can indeed support mp4. Check your file extension.