Computer Freezes when I try to "Share" a video via

[aricnh]

I would appreciate help solving the following issue when I try to "Share" videos I have made ¡V which makes the purchase of VideoStudio useless for me at this point. Thanks in advance¡K.

Issue:
After I have selected mpeg's, avi's, and VideoStudio projects to burn onto a DVD, my computer quits responding and I get an error message. Here is what I am doing:

1) Selecting: Share-Create Disc-DVD
2) In the "Add Media" window that pops up, I select my files (either AVI, MPEG or VSP files)
3) 50% of the time, my computer freezes and I am unable to click the "Next" button.
4) The other 50% of the time, I can get to the next screen to choose my menu (Usually a "SmartScene Menu"), and my computer freezes and I cannot click the "Next" button.
5) ONLY ONCE, have I actually gotten to the "Burn DVD" screen and once I gave the command to create the DVD, my computer froze up.

I always get the following error and the program will shut down. The error message is always:

Problem signature:
Problem Event Name: APPCRASH
Application Name: vstudio.exe
Application Version: 11.0.0.0
Application Timestamp: 46e518ea
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00062b86
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311


Here are some Project Details:

• Properties of source files (format, file size, where did you get it?): Any and all.
  What devices are involved and their mode of connection?: DVD (Internal)
  Output format (file, DVD, VCD, SVCD): DVD
  PAL or NTSC: NTSC
  Product Version: VideoStudio 11+

[Ken Berry]

Welcome to the forums!

I suspect the culprit could be the AVI files, compounded when your insert .VSP project files which include references to the AVI files. Can you please right click on one of the AVIs within Video Studio's tiumeline or library pane and copy ALL its Properties here please. Do the same for other AVIs if they are from different sources originally. The problem is that there are over 800 video formats that use the extension .avi. Many of them, including the highly compressed DivX and XVid formats, are not really meant for editing, just playback. It is often best to convert them first to DVD-compatible mpeg-2.

As it is, if you are using some of the stranger AVI formats, you are expecting Video Studio to do what is a very complicated conversion as part of the an already complicated burning process. This is compounded if you use .VSP files which include references to those types of AVI. You see, a .VSP file is a Video Studio Project file, and it is not in itself a video file -- only a small text files which tells Video Studio what video is included in the project, where it is located on the computer and what editing has been done to it.

[sjj1805]

Please view:
Suggested work flow by SJJ1805 for Video Creation

Briefly.... I recommend that you firstly create (render) MPEG2 files BEFORE you enter the authoring stages. Currently you are mixing various file types and also using a VSP (VideoStudio Project) file. Whilst technically this should not present a problem, sometimes it appears to do so.

[aricnh]

Okay -- Here are the detailed properties from the AVI's that I am using in my VSP projects. Hopefully this will help.....

AVI #1
VIDEO
Length 00:01:02
Frame width 240
Frame height 180
Data rate 0kbps
Total bitrate 20kbps
Frame rate 25 frames/second
AUDIO
Bit rate 19kbps
FILE
Name Mimi.1month.avi
Type Video Clip
Size 1.18MB
Attributes A

AVI #2
VIDEO
Length 00:01:26
Frame width 240
Frame height 180
Data rate 3kbps
Total bitrate 23kbps
Frame rate 25 frames/second
AUDIO
Bit rate 19kbps
FILE
Name Mimi.4month.avi
Type Video Clip
Size 1.93MB
Attributes A

AVI #3
VIDEO
Length 00:01:19
Frame width 240
Frame height 180
Data rate 0kbps
Total bitrate 20kbps
Frame rate 25 frames/second
AUDIO
Bit rate 19kbps
FILE
Name Mimi.3months.avi
Type Video Clip
Size 1.52MB
Attributes A

[Ken Berry]

Thanks for providing those details, but where did you get them from? They aren't quite in the layout that Video Studio Properties provide. As I suggested, you need to right click on the files within video studio, then choose Properties. The ones you provide do not say what kind of AVI they are, whereas the VS Properties normally will.

As it is, they do indicate you are using a very small frame size, and their bitrates also seem incredibly low, even for DivX/XVid or else they could be up in the high definition range if there has been a mistype of 20 or 23 kbps instead of 20,000 or 23,000 kbps. Where or what exactly did these files come from?

[aricnh]

Apologies about the earlier properties ¡V I didn¡¦t get them from within the VS software. Below are the correct ones (and I have double checked to make sure I didn¡¦t mistype the bitrates. These files originated from a video camera phone (in Taiwan) and were emailed to me. If I do need to convert the files to MPEG2 files, is this something I can do from within VS or do I need to purchase additional software?

AVI #1FILE
Name: Mimi.1month.avi
Format: Microsoft AVI files ¡V Open DML
File Size: 1,214 KB
Frame rate: 25.000 frames/sec
Duration: 62.000 seconds
Data rate: 18.77 kbps
VIDEO
Compression:MWVideo Decoder DMO
Attributes: 24 bits, 240x180
Total frames: 1,550 frame(s)
AUDIO
Compression:MPEG Layer-3
Attributes: 19kBit/s, 11,025 Hz, Mono
Total samples:678,605 samples

AVI #2
FILE
Name: Mimi.3month.avi
Format: Microsoft AVI files ¡V Open DML
File Size: 1,558 KB
Frame rate: 25.000 frames/sec
Duration: 79.600 seconds
Data rate: 18.80 kbps
VIDEO
Compression:MWVideo Decoder DMO
Attributes: 24 bits, 240x180
Total frames: 1,990 frame(s)
AUDIO
Compression:MPEG Layer-3
Attributes: 19kBit/s, 11,025 Hz, Mono
Total samples:872,163 samples

AVI #3
FILE
Name: Mimi.4months.avi
Format: Microsoft AVI files ¡V Open DML
File Size: 1,980 KB
Frame rate: 25.000 frames/sec
Duration: 86.600 seconds
Data rate: 22.09 kbps
VIDEO
Compression:MWVideo Decoder DMO
Attributes: 24 bits, 240x180
Total frames: 2,165 frame(s)
AUDIO
Compression:MPEG Layer-3
Attributes: 19kBit/s, 11,025 Hz, Mono
Total samples:949,355 samples

[Ken Berry]

Unfortunately, I have never heard of the 'MWVideo Decoder DMO'. I have also done several Google search for it, but could find nothing relating directly to it. It is obviously one of the very highly compressed formats which at the best of times are difficult to edit. Indeed, they are not meant for editing, but only for presentation.

Certainly, Video Studio does not have any native capacity with this format. At the very least, you would need to ensure you have the relevant codec installed on your computer or use a conversion program. But given that I cannot find any details about the format itself, I cannot suggest what program might do such a conversion. You might need to do a Google search for camera/phone conversion programs, or even contact your friend in Taiwan to ask if a program disk came with the camera, and if so, is it small enough to send you as an attachment to an email.

Hopefully, though, someone else here might have more useful information...

[sjj1805]

I have never heard of the 'MWVideo Decoder DMO either.
I posted this response earlier today to another thread and it would seem to apply to this situation also........

Post concerning CODEC's