No preview Available when preparing disc for burn

Symes · Post by **Symes** » Tue May 13, 2008 4:41 am

Hi guys,

have some trouble when running through the burn disc wizard in video studio 11 plus, i am unable to get the preview on both screens, has anybody else come across this issue.

regards

Symes

Post by **Ken Berry** » Tue May 13, 2008 4:55 am

It has become almost a mantra with me over the past couple of months to suggest people first go to the Microsoft DirectX website and download the latest update patch. The current one is dated March 2008 and can be found at http://www.microsoft.com/downloads/deta ... laylang=en
Note that it updates both DirectX 9.0c (XP) and 10 (Vista). The number of your DirectX installation will not change, but the patch gives extra functionality in a number of areas and corrects other faults in VS11 in particular which do appear linked to Windows updates. The menu preview and 'building preview graph' problems seem to be amongst them.

Symes · Post by **Symes** » Thu May 15, 2008 5:34 am

Hi ken thanks for the reply,

have already installed DirectX9c for XP pro Sp2
and has made no diffrence. this seems to be 1 of many issue i have with this package

i have uninstalled and reinstalled the the packages with all updates "using AVCHD via my panasonic HDC-HS9" and still no luck

Post by **Ken Berry** » Thu May 15, 2008 6:09 am

Sorry. I am not clear whether you have in fact gone to that sire and downloaded that update patch for DirectX. I know you had 9.0c on your XP SP2 computer, and it remains that with the update patch. But the patch fixes various things, including the VS menu preview problem. And unless you have gone to the DirectX site and done this manually, you won't have the latest version of 9.0c