my error message

mikeoliver1313 · Post by **mikeoliver1313** » Sat May 10, 2008 7:39 pm

Hi there im a newbie and im getting the following error message. When im using dvd movie factory 6.

A generic Error has occurred please make sure your dvd burner is ready and try again.

Ive been using moviefactory 6 for about 3 to 4 months now and this is the first time it has not worked. The files im buring are avi. files.All the files ive burned are avi files.The error happens during the wrighting to dics process.
It is not my burner cause i checked it to make sure it works and it is fine.Thanks for any help. the output format is dvd. It also is a Ntsc

sjj1805 · Post by **sjj1805** » Sat May 10, 2008 7:53 pm

The first thing to determine is if the error occurs during
a. Authoring
or
b. Burning.

Try "burning" to hard drive folder rather than to disc. This will eliminate any errors during the authoring stage. If you are able to "burn" to the hard drive folder then please view DVD Burning / Playback issues

mikeoliver1313 · Post by **mikeoliver1313** » Sat May 10, 2008 8:31 pm

it will not burn to hard drive either

mikeoliver1313 · Post by **mikeoliver1313** » Wed May 14, 2008 4:45 am

anybody?

sjj1805 · Post by **sjj1805** » Thu May 15, 2008 4:02 am

Right - we have ruled out the DVD Burner, the problem must be either in
a. The source material
or
b. MovieFactory.

To establish if the problem is MovieFactory try creating a small test project using different source material - something only a few minutes long will do.
Burn to a hard drive folder to avoid wasting any discs.

If this passes the test then you have a problem with your source material.
What is it, where did it come from, how big is it, what bit rates, what format.
Please View this link.

jcb2354 · Post by **jcb2354** » Sat May 24, 2008 12:16 am

If it will not burn to a folder or a DVD then the problem is either with the program or the source. Try the following

1. Try burning another source to a DVD folder. It's easiest to make it a nice short video clip, no menu or fancy stuff. If it burns then you know the problem is the source file.

If it is the source file you might be able to work around it by taking the file that is causing the problem and using the 'export video' feature. Change the format of the video and see if that fixes it. (In sreen 1 of DVDMF load the file, then right click on it and choose "export video" now make sure you export it into a different format than the original. This may get rid of the 'corruption'. Now try using the new file and makeing the DVD folder.

If that doesn't work:

2. Try re-installing DVDMF. If it worked before and it stopped something must have changed. Try a reinstall and see if that fixes it.

Good Luck,
JCB