Driving me crazy Videostudio 11, 11 Plus and 11.5 Plus!!!

spudgun · Post by **spudgun** » Tue May 06, 2008 12:45 am

I recently purchased 11.5 plus in a box. When I open the program, it tells me that there is a NEW version available as a FREE download, 11.5 PLUS. When I click the link, it takes me to a dowload page but it states that I am about to download Ulead VideoStudio 11 Plus Power Pack - English, a 54MB file. It states that Videostudio has been updated, but when I open it, it is still the same program, and the same flash comes up offering me the FREE update to 11.5 Plus!!!!!

What is hapemnning!!!?????

Please help!

Edited to add that, although I purchased and paid for 11.5 plus, my computer says I only have version 11?

sjj1805 · Post by **sjj1805** » Tue May 06, 2008 4:03 am

To check if you have 11.5 Plus compare this screen with yours.

rguthrie · Post by **rguthrie** » Tue May 06, 2008 4:31 am

Also, don't worry about the flash screen telling you about the free update. Yea, it would be nice if the update would 1) update the initial splash screen to show that you have 11.5 Plus (perhaps even in the "new" black color like they show on the box, and 2) be smart enough to know that you already have 11.5+ and not keep telling you that an update is available. But let's face it, that's a lot to ask!

Something like this would be nice!!!!

Post by **Ken Berry** » Tue May 06, 2008 8:27 am

And apart from the Power Pack, you also need to install the update patch dated 6 November 2007 which is below the Power Pack in the update list. Do NOT install the third patch -- the "Hot Fix" -- unless you get the installation error described in the note to that patch. And by the sounds of it, you have not experienced it.

But with the update patch AND the Power Pack, you will have version 11.5.0157.2 Plus.

babyleon · Post by **babyleon** » Wed May 07, 2008 1:41 am

My version says 11.5.0157.1 Plus.

Am I missing a patch or update?

(Probably not related at all to my "Create Disc" problem but I am desperate....)

sjj1805 · Post by **sjj1805** » Wed May 07, 2008 2:39 am

babyleon wrote:My version says 11.5.0157.1 Plus.

Am I missing a patch or update?

(Probably not related at all to my "Create Disc" problem but I am desperate....)

Yes you are - see my screen shot above.

Post by **Ken Berry** » Wed May 07, 2008 7:15 am

And see my post as well... You don't appear to have applied the 6 November patch I mentioned...