Error message when adding chapters...

stormcab · Post by **stormcab** » Sat Apr 19, 2008 7:43 pm

I have just downloaded the windows patch and the ulead patches for VS11 PLUS and everything seemed to be fine when going through the create disc section. When I pressed the add/edit chapter and choose a chapter interval, the error message comes up and asks whether I want to send an error report, then shuts down create disc. I can go through to burn a disc if I leave out this option, but I want chapters.

Thanks

Post by **Ken Berry** » Sat Apr 19, 2008 10:54 pm

What do you mean by 'the Windows patch'? Is that the update to DirectX?

sjj1805 · Post by **sjj1805** » Sat Apr 19, 2008 10:59 pm

You also need to elaborate on your source material.
What is it (MPEG2, DV, DivX, WMV an so on)
Where did it come from?

Are you working with a VSP project file or a pre-rendered video.

stormcab · Post by **stormcab** » Sun Apr 20, 2008 3:57 am

Sorry, yes, the direct x update.

it is pre rendered-

pal dvd
lower field
70%
mpeg audio

everything I have been doing with VS 9 for 2 years. In fact I have reinstalled VS9 just to burn to DVD which still works fine. first I couldn't get past the theme page, then I downloaded all the patches (DirectX and Ulead updates) which got me past that. Now I can't add chapters without it dying on me.
Cheers

Post by **Ken Berry** » Sun Apr 20, 2008 4:50 am

Have you tried adding chapters in the Editing phase?

stormcab · Post by **stormcab** » Mon Apr 21, 2008 5:44 pm

ok, i'll try that, but it shouldn't be be shutting down like this, is it just a bug?

Post by **Ron P.** » Mon Apr 21, 2008 6:30 pm

No I wouldn't call it a bug, I've never had that happen with any of the VS versions, and I would suspect that many others have not had this happen.