VS 11 Plus Update Media One Serial Number Needed?

sbattaio · Post by **sbattaio** » Sat Apr 19, 2008 6:20 pm

Hi-

I own VS 11 Plus and have downloaded the latest patch(es), PowerPack, and free MediaOne Plus from the Corel site. I installed the patches and PowerPack without any trouble and now have the most current version of VS11 Plus. However, when I tried to install MediaOne Plus it asks for a serial number. This is supposed to be a "free" upgrade for registered owners of VS11 Plus in order to bring it up to the currently offered VS11.5 Plus. I tried entering the serial number from my installed copy of VS11 Plus, but it comes back as invalid. Where do I get the needed serial number to install MediaOne Plus? Am I missing something here?

-=SB

rguthrie · Post by **rguthrie** » Sat Apr 19, 2008 6:28 pm

sbattaio,

No, you're not missing anything. When I bought the upgrade (from 10+) to 11.5, I was given a serial number for VS11 and MediaOne (yes they're different). I'm pretty positive that you're going to need to contact Core support to get a serial number.

Hope this helps,
Ronald Guthrie

sbattaio · Post by **sbattaio** » Sat Apr 19, 2008 7:21 pm

Hi Ronald-

Thanks for the information. I will get ahold of Corel asap.

-=Scott

sjj1805 · Post by **sjj1805** » Sat Apr 19, 2008 11:06 pm

When you log on to your Corel User Account to obtain your upgrade link from VS11+ to VS11.5+ you are also given a link to Corel Media One, plus a serial number to use with it.

Mark · Post by **Mark** » Fri Apr 25, 2008 7:44 pm

sjj1805 wrote:When you log on to your Corel User Account to obtain your upgrade link from VS11+ to VS11.5+ you are also given a link to Corel Media One, plus a serial number to use with it.

I have tried several times and get no link to a serial#

Download Page
You will need to key in your MediaOne Plus serial number during installation. Please save your serial number in a safe place.

Still can't find a link or number!

Corel doesn't have an easy to find E-Mail addy so I can ask them.

Post by **Ron P.** » Fri Apr 25, 2008 8:38 pm

Corel Serial Number wrote: How can I find the serial numbers for my downloaded or registered products?
The serial numbers for download copies of Corel software, as well as products you have registered on-line, will be displayed under the "View Your Products" option. Some products will have their activation information listed under a "Get Serial" link.

Contact your nearest support center is you require further assistance:

Location: US & Canada

Contact Number: 1-800-772-6735

Hours of Operation: 0900-1900 EST

Location: UK

Contact Number: 0800 376 9271

Hours of Operation: 0900 to 1700 GMT & CET

To get the Email Corel tab, just click on one of the Knowledgebase Questions to read a solution, and the tab appears.