Create Disc Hanging Up

WWVideo · Post by **WWVideo** » Fri Apr 18, 2008 10:16 am

When I use "Create Disc", it gets stuck at the preview page. I can preview, I can go "back", but when I create next it just hangs.

Accolades · Post by **Accolades** » Fri Apr 18, 2008 11:23 am

MORE INFO!!!!

System config/settings

Type and size of file/s being used.....

WWVideo · Post by **WWVideo** » Fri Apr 18, 2008 12:14 pm

Thanks.

I'm trying to create a DVD from a MPEG-2 video file I made with VideoStudio.
The filesize of the MPEG-2 video is 1.2 G.

Here are my system details:
------------------
System Information
------------------
Time of this report: 4/15/2008, 20:18:47
Machine name: THEWRIGHTS
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D946GZIS
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 1294MB used, 2643MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 2400 PRO
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x94C3)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_94C3&SUBSYS_34901092&REV_00
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (85Hz)
Monitor: Dell P990
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6719 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/21/2007 22:07:59, 268800 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 8/21/2007 22:07:39, 2417664 bytes
Device Identifier: {D7B71EE2-D783-11CF-1D69-9A14A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x94C3
SubSys ID: 0x34901092
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

Black Lab · Post by **Black Lab** » Fri Apr 18, 2008 12:29 pm

What is your workflow? Are you going straight from your project to Share>Create Disc?

To avoid such problems as yours it is recommended to first render a DVD-compliant MPEG-2 video of your project by going to Share>Create Video file. You then clear the timeline, go to Share>Create Disc, then insert your MPEG-2 for burning.

This is called the Suggested Workflow.

Post by **Ken Berry** » Fri Apr 18, 2008 1:30 pm

It has become almost a mantra with me over the past couple of months to suggest people first go to the Microsoft DirectX website and download the latest update patch. The current one is dated March 2008 and can be found at http://www.microsoft.com/downloads/deta ... laylang=en
Note that it updates both DirectX 9.0c (XP) and 10 (Vista). The number of your DirectX installation will not change, but the patch gives extra functionality in a number of areas and corrects other faults in VS11 in particular which do appear linked to Windows updates. Problems in the 'create disc' phase seem to be amongst them.

WWVideo · Post by **WWVideo** » Fri Apr 18, 2008 4:04 pm

Thanks for mantraing!

I did update my directX last week, but I guess I didn't get the latest. I will update again.

Also, I did do a seach on create disc problems, but didn't find anything.

Warren Wright

babyleon · Post by **babyleon** » Sat Apr 19, 2008 4:34 am

Mine is probably a different problem but recently, when I go to the Share function and click Create Disc, I get the message that VS11 has encountered a problem and must close..... This happens even when no video file has been loaded as yet.

I did just download and install the latest DirectX update.

WWVideo · Post by **WWVideo** » Sat Apr 19, 2008 10:39 am

I fixed it on mine!

See answer I just posted on this forum:

"Can't advance past 'preview' screen when trying to burn DVD"

Edit by Moderator: see http://phpbb.ulead.com.tw/EN/viewtopic. ... 107#155107