Paint shop pro x2 crashes after installation

Corel Paint Shop Pro

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mtble
Posts: 1
Joined: Wed Apr 02, 2008 6:48 am
Location: england

Paint shop pro x2 crashes after installation

Post by mtble »

Hi, Hope that someone on here can help me
I have been running paint shop pro x2 on my old pc which was running windows xp with no problems. I have just changed my pc and gone on tp windows vista and have successfully gone through all the installation process with no trouble. I have a big problem though when i try to run the program as the whole system crashes and just shuts down and restarts?
I have contacted corel and tried various work throughs but none of them so far have worked. I have installed the latest patch, updated my graphics card driver. and tried starting the program from safe mode etc but all to no avail.
Please could someone throw some light on to the matter as i am loathe to discontinue using this program as i think its a great piece of software.
Will find out the error code and post that too in a mo if that helps
Thanks in advance
Rob
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Ron P.
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Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Welcome to the forums,

I guess I'm one of the lucky ones. I've managed to install it on both OS's without any problems. However on my Vista machine (laptop) I have not installed SP1.

When you installed it did you do so as an Administrator? Have you tried right-clicking on the PSP launcher (icon) and selecting Run as Admin?

You might give us an idea of what the error code was, not the error dump file. That is of no use to anyone here, and I will delete it..;)
Ron Petersen, Web Board Administrator
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