DVD+R import freezes / stops

Jimson · Post by **Jimson** » Sun Mar 30, 2008 10:56 pm

Hello!

My DVD MovyFactory (version 6) makes some problems while importing DVD+Rs, which contain some old tapes I recently burnt on a Philips DVD-recorder (DVDR615).
The Import-process always stops at 61%, not really hanging up, but simply not working anymore. The DVD-drive in my notebook is locked and I have to stop the program via task manager.

The DVDs themselves (PAL) are titled DVD_VR by the recorder. They can be played perfectly on a DVD-player or my notebook.

What I tried so far is to copy the VIDEO_TS folder to my HD and to import this one. The effect is similar, but the software then produces an error: "Failed to read DVD information. Report ID: 0x80040901 (2305)", also more or less at 61%.

My MovieFactory is patched and I can exclude my OS (Win XP SP2, rather freshly installed) and other software as reason for the error.
However, I bought the software just for editing these videos and can't even get to the first step... I'm quite stranded with this problem and would appreciate any idea to solve it!

Post by **Ron P.** » Sun Mar 30, 2008 11:03 pm

The error you get while trying to import from DVD folders, I've had and corrected by:

1. Go to Program Files>Common Files>Ulead Systems. There is a folder called DVD. Rename it or delete it.

2. Reinstall MF6.

DVDMF will recreate that folder, and hopefully it will now be able to parse and import DVD files.

Jimson · Post by **Jimson** » Mon Mar 31, 2008 12:09 am

Thanks for your reply!

1. Go to Program Files>Common Files>Ulead Systems. There is a folder called DVD. Rename it or delete it.

I deleted the folder...

2. Reinstall MF6.

...and did a reinstallation / repair, the folder was recreated. But unfortunately it had no effect, the error remains.

Anything else I could try?

Post by **Ron P.** » Mon Mar 31, 2008 12:55 am

I don't have any other solutions at the moment for the errors.. However try renaming the VOB files in the Video_TS folder to MPEG, and see if you can insert them into MF6..

Edited

I've done some more research, and noticed that there is about 1 meg difference between the "old" dvd folder and the one that was created and works when I reinstalled. Several of the DLL files in that folder have different file sizes and creation dates. This would probably be from some of the other Ulead programs I have installed, that replaced some of those files..

We could try a test.. I can zip that folder up, upload it and send you a link by PM. You would then rename your DVD folder, and replace it with this one. Since I still had the old one in that directory, I ran a test, renaming the old one to DVD, and the new one to NewDVD. I launched MF6, and attempted to import a DVD (folders), and I got the error. I renamed them back, and MF6 works to import DVDs..

Let me know...

sjj1805 · Post by **sjj1805** » Mon Mar 31, 2008 1:09 am

When you get the error does it then ask if you would like to send a report to Microsoft. If so did it mention a problem with a particular file?

Also check your Windows System Event Log.

Further useful links:
DVD Burning/Playback issues
Troubleshooting your computer

Jimson · Post by **Jimson** » Mon Mar 31, 2008 8:39 pm

sjj1805 wrote:When you get the error does it then ask if you would like to send a report to Microsoft. If so did it mention a problem with a particular file?

None of both; if I try to import from DVD directly, it simply stops - and I have to use the task manager in order to continue somehow. There I stop the related applications. In case of the import from a folder I then even get back to the main menu of the MF.

sjj1805 wrote:Also check your Windows System Event Log.

Well, there are some entries that seem to be produced during my tries from yesterday; always somehow triple: all of them with source = Capture Device Service; all of the three produced exactly at the same time. The first entry gives as DeviceName "DVD Navigator", the second one "File Source (Async.)" and the third one "Realtek AC97 Audio".

Another thing I just tried is to simply add the single vob-files (renamed to mpg, otherwise the program wouldn't accept them) to a new video project. I chose a dvd which contains ten vobs. If I choose DVD-video as record-format in the start-menu of a new project, then in the project itself I can only add the vob/mpg from vts_01_2 on with sound, video_ts.mpg and vts_01_1 have no sound (but they seem somehow openable at least). If I choose DVD-VR as record format, I'm not able to open neither video_ts nor vts_01_1, the software then gives another error message: file couldn't be opened, since it has no audio track (hope my translation isn't too bad).

vidoman wrote:We could try a test.. I can zip that folder up, upload it and send you a link by PM. You would then rename your DVD folder, and replace it with this one. Since I still had the old one in that directory, I ran a test, renaming the old one to DVD, and the new one to NewDVD. I launched MF6, and attempted to import a DVD (folders), and I got the error. I renamed them back, and MF6 works to import DVDs..

Let me know...

I'd definitely like to try this!

noveltyisland · Post by **noveltyisland** » Fri May 23, 2008 10:05 pm

Hi there, I'm a new boy round these parts and am completely new when it comes to video editing. I too am getting exactly the same message when trying to capture from a Sony DVD+RW: "Failed to read DVD information. Report ID: 0x80040901 (2305)". Has this problem been resolved as yet because I'm tearing my hair out at this end!
Here's hoping!

Jimson · Post by **Jimson** » Fri Jun 27, 2008 7:06 pm

Well, thanks to vidoman and his DVD-folder (@vidoman: thanks a lot, you definitely saved more of my hair from getting grey), I've finally been able to import my DVDs.

Seems like one of the files in that folder was more or less important for the MF to work with the special format the DVD writer produced.

Another thing I found out: the DVD I mainly tried to import was somehow corrupt. As I remember I deleted one track and added another one before I closed it in the writer session.
It still worked in a DVD-player, but I guess that this unusual writing process produced enough "strange structures" on the DVD to push the factory to its limit. This one never worked with the MF, even not with the new DVD-folder.

Other finished DVDs produced other strange errors ayway (importing worked, but the program then had problems with playing the imported track); after the installation of the new DVD-folder all these problems disappeared.