Video Studio 9 crashes when editing

Ging2x · Post by **Ging2x** » Sun Mar 23, 2008 9:44 pm

I have tried several times to create videos with Video Studio 9, and it crashes with an error message such as "encountered error and needs to close." The computer crashed a while back and the data was placed on a new K: drive. Is the problem due to the fact the photos/videos for editing are no longer on the C: drive? All attempts at creating videos before the partition were successful. Only after the program was reinstalled did the problem occur. Any thoughts?

Black Lab · Post by **Black Lab** » Mon Mar 24, 2008 3:29 am

All of my clips are on an external drive. That is not your problem.

Do you follow the suggested workflow of first creating a DVD compliant MPEG-2 file before burning?

Also, what are the properties of your clips?

What are the properties of your project?

What are your output properties?

Devil · Post by **Devil** » Mon Mar 24, 2008 8:50 am

Right at the top of this board, there is a thread PLEASE READ THIS BEFORE POSTING... Please do so and comply.

Ging2x · Post by **Ging2x** » Wed Mar 26, 2008 12:57 am

Thank you Black Lab. I tried creating an MPEG-2 file and it was successful. I then tried "Share">"Create Disc">"Add Video" and received the following message:

"Ulead VideoStudio has encountered a problem and needs to close. We are sorry for the inconvenience"

This is similar to messages in the past. The error message refers to a file called "herdocdll.dll" as the "ModName" Could that be the problem?

Ging2x

Post by **jparnold** » Sun Apr 13, 2008 12:13 pm

Welcome to the forum.

I just "googled" herdocdll.dll as I just experienced a crash using VideoStudio 10+ which found your post.

I can't offer you any assistance as VideoStudio crashes for many people. I suggest that you try again as the crashes I experience do not have any pattern to them - sometimes they happen when doing a particular task and then other times it doesn't.
I experience a lot of crashes AFTER I exit the program which I find very strange.
There are lots of posts relating to crashes and no one seems to have an answer however I personally think that VideoStudio does NOT manage available memory (ram) particularly well.