green bar across screen

k tu · Post by **k tu** » Sun Mar 23, 2008 3:48 pm

yesterday i downloaded unlead dvd movie factory 6 for a 30 day trial. i am trying to copy and burn a video through my terratec grabster av250 from my samsung dvd/video player. my computer is a dell with vista. unhappily there is a green bar across the movie factory screen with the bottom of the picture appearing above this. the colour video also appears in black and white. can anyone tell me how i can rectify this please.

k tu · Post by **k tu** » Wed Mar 26, 2008 11:44 am

"you will need to switch to PAL. It sounds like NTSC is set at the moment."
advice received directly from terratec technical support - and it worked.