And so they have a unique opportunity to feel the pulse of their user base. The joys and frustrations, as articulated by their customers on this board, are the best kind of business intelligence.sjj1805 wrote:This is a User to User Web Board - the only involvement by Corel is that they have kindly provided us with some free web space to host it. They also kindly provide us with prizes for Forum Competitions.BobKalk wrote:.......
I just noticed the line "*Corel Support is not obliged to answer in this forum." Boy is that a stupid way to operate in today's open arenas of commerce and trade.
kBob
They could hire an army of consultants to craft misleading surveys or they could accurately assess and improve the user experience by being in the game through this kind of customer interaction.