VS 11.5 Plus Crashes When Importing Mpeg 4
Moderator: Ken Berry
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doug goldberg
- Posts: 1
- Joined: Sun Mar 16, 2008 10:24 pm
- Location: lake zurich il
VS 11.5 Plus Crashes When Importing Mpeg 4
Just upgraded to VS11.5 from VS9. Tried loading MP4 (720P) files from my camcorder (samsung HCMX10) into program. VS11 crashes after crunching on file for few seconds. Tried uninstall / reinstall etc. Very dissappointed in this program. Files play fine in Nero / WMP etc. I think I want my money back. I have already spent too much time messing with this program How do I get a refund?
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Clevo
- Advisor
- Posts: 1243
- Joined: Sun Jul 08, 2007 2:39 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Asus PK5
- processor: Intel Quad CPU Q6600 2.40GHz
- ram: 4GB
- Video Card: NVIDIA GeForce 8600 GTS
- sound_card: Auzentech X-Fi Forte
- Hard_Drive_Capacity: 850GB
- Location: Sydney, Australia
Why don;t we try getting you to work instead?
I tried googling your camcorder model but there was nothing with your make and model.
However Mpeg4 is a highly compressed format of video and not usually something you would use to edit with and without knowing more about your camcorder I cannot advise any further.
If you read the first post above (Read this before posting) we might be able to get you working
I tried googling your camcorder model but there was nothing with your make and model.
However Mpeg4 is a highly compressed format of video and not usually something you would use to edit with and without knowing more about your camcorder I cannot advise any further.
If you read the first post above (Read this before posting) we might be able to get you working
