Videostudio 9 SE DVD - shuts down constantly

bransonair@yahoo.com.au · Sun Mar 16, 2008 12:01 pm

using Videostudio 9 SE DVD with XP

Unable to access preferences. Each time I click on Prefs video studio shuts down. Get windows message that unfortunately videostudio has encountered a problem and needs to shut down.

Also, is there a quick way to save a project - is there a "save" icon somewhere or do you have to keep going to "file", "Save"?

Post by **lancecarr** » Sun Mar 16, 2008 1:14 pm

Couple of things first:

Go to the top of the screen you are viewing and click "Profile." To the best of your ability fill out your computer specs. As it is the probelm seems to be that you have no computer!

Go to this link next, read it and give us some more info to work on:
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8959

Finally, really bad idea to use your email address as a user name, just a big ol' invitation for the universe to start spamming you! Contact the site admin to get it changed...fast!

ivos · Post by **ivos** » Tue May 27, 2008 9:20 am

I experienced this problem with old HW (P4 2,4GHz, 1GB RAM, MSI motherboard, Radeon 9500) as well as with the new one (in profile).
i.e. after choosing "preferences" or F6 I get the "well known win message"
I am looking forward to see the preferences first time

Trevor Andrew · Post by **Trevor Andrew** » Tue May 27, 2008 9:28 am

Hi

There was a problem with VS 9 related to Windows Installer V2 but I believe Win2k.

Not sure if this is the same as your problem but worth a read.

http://phpbb.ulead.com.tw/EN/viewtopic. ... 4272#44272
(thanks to IanM)

Hope this Helps

ivos · Post by **ivos** » Tue May 27, 2008 10:06 am

I did not have quick success in finding msi.dll 2.0 for winXP to try your solution, but anyway, I dont think it is the same problem. I do not have any other problem (e.g. with capture) than to open preferences.

Black Lab · Post by **Black Lab** » Tue May 27, 2008 3:20 pm

I'll ask the obvious

have either of you tried to reinstall?

ivos · Post by **ivos** » Tue May 27, 2008 3:35 pm

My first post means, that I not only reinstall the SW on one PC, but the SW was even installed on 2 PC's with completely different (old and new) HW with the same result. Current PC is with 2 systems on different partitions (trial and normal) again with the same result.
So it looks already, that the problem is really in SW

Black Lab · Post by **Black Lab** » Tue May 27, 2008 3:40 pm

Was your software a download or box version? And, ivos, what version are you using?

ivos · Post by **ivos** » Tue May 27, 2008 4:03 pm

Version 9.00.0100 SE DVD
It's from CD

Trevor Andrew · Post by **Trevor Andrew** » Tue May 27, 2008 5:36 pm

Hi

Another thing to check¡K¡K¡K¡K

I had problems with VS 9 and running QT version 7.

I had to uninstall QT 7 and reinstall QT 6 from the VS disc.

All seems ok now but at the time it was a bit of a pain.

Alludo USER to USER Web Board

Videostudio 9 SE DVD - shuts down constantly

Videostudio 9 SE DVD - shuts down constantly

Exactly the same problem

Where to find msi.dll 2.0 for Win XP ?

I understand, but that is not the problem

Version 9.00.0100 SE DVD