videostudio 11 plus serial number problem

tim richards · Post by **tim richards** » Sat Mar 15, 2008 11:37 pm

I have the manual, box, 2 discs,and the receipt from when I bought the program; but cannot locate the serial number. I was having many different problems with the program so I removed it. After beginning to reinstall the program, it asks for the serial number. Any number on the box, or disc does not seem to work. And I am also a registered member to the corel web site, but it does not seem to have any of my information for this product. Can I get some help on this

Post by **lancecarr** » Sun Mar 16, 2008 8:03 am

Just from memory the number is on one of the paper covers that the discs come in.

Post by **Ron P.** » Sun Mar 16, 2008 9:41 am

If you purchased the upgrade, you will also need the serial number to the version you upgraded from.

tim richards · Post by **tim richards** » Mon Mar 17, 2008 4:24 am

The paper cover is the one thing that I just realized that I can not find.

Is it possible to find this number in a file on the disc. I am not upgrading at this time, I just needed to finish my project.

Post by **lancecarr** » Mon Mar 17, 2008 4:52 am

Hi Tim, sorry to hear that. I don't think the numbers are anywhere physically on the disc.

There is the possibility that the number may be in your computer registry but I have no idea where to look for it.

Give me a few hours and I will have a look around.

Post by **lancecarr** » Mon Mar 17, 2008 5:40 am

Ok go to START / RUN and typ "regedit" without the quotation marks.

When that opens go to HKEY LOCAL MACHINE expand it then select SOFTWARE.

Scroll down to the "Ulead Systems" folder. Expand that folder then expand the "Info" folder and select the folder in that. It should just have a number as the folder title.

Click on that folder and look at the right hand screen. See if the serial number is there.

tim richards · Post by **tim richards** » Tue Mar 18, 2008 2:06 am

looked there in the HKEY with excitement, but no its not there either.

Post by **lancecarr** » Tue Mar 18, 2008 3:12 am

Dang!

Ok, then the only thing left is for you to try to contact Corel.

Sorry I couldn't be of more help but I am out of ideas!

tim richards · Post by **tim richards** » Tue Mar 18, 2008 11:12 pm

Thank you Lance for your time and efforts. I'll try corel.

sjj1805 · Post by **sjj1805** » Wed Mar 19, 2008 2:40 am

Try using Windows System Restore to a time prior to uninstalling VideoStudio
You will then find your serial number located in the Windows Registry at
HKEY_LOCAL_MACHINE\SOFTWARE\Ulead Systems\Ulead VideoStudio\11.0\Installer